Overview
What is C2 ITSM?
C2 ATOM is a comprehensive IT service management software designed for organizations that strive to deliver top-quality support services. This ITIL certified software automates incident, problem and request management processes providing an unparalleled user experience. With C2 ATOM, businesses can...
Leaving a review helps other professionals like you evaluate IT Service Management (ITSM) Tools
Be the first one in your network to review C2 ITSM, and make your voice heard!
Get StartedPricing
Named License
$44
Concurrent Licenses
$60
Entry-level set up fee?
- $6,000 per installationRequired
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is C2 ITSM?
C2 ATOM is a comprehensive IT service management software designed for organizations that strive to deliver top-quality support services. This ITIL certified software automates incident, problem and request management processes providing an unparalleled user experience. With C2 ATOM, businesses can centralize all users' requests and optimize workflows achieving maximum efficiency, reducing silo work, and streamlining IT processes.
The platform delivers powerful enterprise service management solutions that are flexible enough to adapt to the unique needs of any business process within days. C2 ATOM enhances the quality of services delivered while ensuring compliance with industry best practices. The codeless service desk is ITIL-ready making it a perfect fit for IT managers, directors, CIOs, system administrators or technical resources looking for an affordable add-on-free solution. Whether installed on-premise or cloud-based installation options are available delivering automation potential and giving your team more time back in their day.
C2 ITSM Features
Incident and problem management Features
- Supported: Organize and prioritize service tickets
- Supported: Expert directory
- Supported: Self-service tools
- Supported: Subscription-based notifications
- Supported: ITSM collaboration and documentation
- Supported: ITSM reports and dashboards
ITSM asset management Features
- Supported: Configuration mangement
- Supported: Asset management dashboard
Change management Features
- Supported: Change requests repository
- Supported: Change calendar
- Supported: Service-level management
C2 ITSM Screenshots
C2 ITSM Integrations
C2 ITSM Competitors
C2 ITSM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Mobile Web |
| Supported Countries | Canada, United States, France |
| Supported Languages | English, French |
C2 ITSM Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 75% |
| Enterprises (more than 500 employees) | 20% |
