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    About C2 ATOM

    C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

    The vendor’s value proposition is that C2 delivers powerful and flexible enterprise service management solutions for either on-premise or cloud installation, putting IT as a real partner for business. Additionally, the vendor says intuitive configuration and fast onboarding facilitates software transition without touching a single line of code or living in fear of the next upgrade.

    According to the vendor, this intuitive web-based solution generates better time response and time resolution, thus allowing teams to collaborate and provide great service for their clients. This integrated system also allows organizations to scale up using cross-departments’ service catalogs and enable self-service portal to reduce agents’ workload. C2 ATOM also supports asset management, tracking and measuring with relationships and impact analysis.

    C2 aims to help organizations modernize ITSM tools and practices to provide extraordinary IT services.

    C2 ATOM Features

    Incident and problem management Features
    Has featureOrganize and prioritize service tickets
    Has featureExpert directory
    Does not have featureService restoration
    Has featureSelf-service tools
    Has featureSubscription-based notifications
    Has featureITSM collaboration and documentation
    Has featureITSM reports and dashboards
    ITSM asset management Features
    Has featureConfiguration mangement
    Has featureAsset management dashboard
    Does not have featurePolicy and contract enforcement
    Change management Features
    Has featureChange requests repository
    Has featureChange calendar
    Has featureService-level management

    C2 ATOM Screenshots

    C2 ATOM Integrations

    C2 ATOM Competitors

    Pricing

    • Has featureFree Trial Available?Yes
    • Does not have featureFree or Freemium Version Available?No
    • Has featurePremium Consulting/Integration Services Available?Yes
    • Entry-level set up fee?Required
    On-premise EditionPricing DetailsTerms
    C2 ATOM On-PremiseContact us
    SaaS EditionPricing DetailsTerms
    SMALL TEAM$50per user per month
    ACROSS YOUR BUSINESS$65per user per month

    Cloud version includes monthly subscription license, updates, hosting & support. Concurrent Licensing only. Yearly plan paid annually. Custom-cloud & Enterprise version available with additional options & features. Contact our team for more details.

    C2 ATOM Customer Size Distribution

    Consumers
    0%
    Small Businesses (1-50 employees)
    5%
    Mid-Size Companies (51-500 employees)
    75%
    Enterprises (> 500 employees)
    20%

    C2 ATOM Support Options

     Free VersionPaid Version
    Email
    FAQ/Knowledgebase
    Social Media
    Phone
    Live Chat
    Forum/Community
    Video Tutorials / Webinar

    C2 ATOM Technical Details

    Deployment Types:On-premise, SaaS
    Operating Systems: Windows
    Mobile Application:Mobile Web
    Supported Countries:Canada, United States, France
    Supported Languages: English, French