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Score 7.8 out of 100


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On Premise

Entry-level set up fee?

  • No setup fee
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Cacoo?

Cacoo is a user-friendly online diagramming tool that allows users to create a variety of diagrams such as wireframes, flowcharts, UML diagrams, network diagrams, mindmaps, sitemaps, database diagrams, and more. Cacoo includes an extensive collection of templates and shapes, collaboration features such as simultaneous editing, version tracking, and commenting. Cacoo is simple, cloud-based software users can access from anywhere with an internet connection.

Cacoo Features

  • Supported: Real-time, simultaneous editing

Cacoo Screenshots


Cacoo Videos

Getting started with Cacoo
Collaborating in Cacoo
Custom diagram templates & shapes
Managing your organization
Sharing diagrams in Cacoo

Cacoo Integrations

Cacoo Competitors

Cacoo Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationNo
Supported LanguagesEnglish, Japanese


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Reviews and Ratings



(1-3 of 3)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
We've used it to diagram the user journey and basic wireframing of an app-based project. Also used it to diagram out the back-end data-base as a first iteration to sort out our RDBMS or non-RDBMS implementation; and system architecture. We're only two people but both of us have contributed. Helps to solve problems of conceptualization.
  • Some specific software integration
  • Some unique UI features compared to other similar software
  • Clean presentation
  • Collaboration
  • UI navigation
  • Connector flexibility
  • Improved table object
Probably not best-in-class UX but it depends mostly on what integrations you need. The UX navigation does not feel as intuitive as some competitors but that might be a localization/experience preference from past software. Optimal for flow-charting type diagramming.
Miles Baltrusaitis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use Cacoo for Marketing process flow charts, mind mapping, and decision trees.
  • Flow charts with standard icons or custom visuals
  • Conceptual visualizations for presentations.
  • Drag and drop Gantt charts
  • Org charts
  • Wireframes for web development
  • Keyboard only functionality is just ok. There are some shortcuts but momentum can be killed if I have to constantly go back to a mouse
  • Import/export support for Visio
  • Import/export support for OmniGraffle and Sketch
Particularly helpful to an organization that has Windows people who are staunch Visio users and Mac people who are die-hard OmniGraffle or Sketch users.
Ann M. Frank | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Cacoo for mapping, diagrams, whiteboarding online, organizational charts and similar visual support options. Many of our creative team prefer it to other similar options in the market.
  • Creative resource for various visual support items
  • The free version is robust and nice to staff who have not used it before to get to know the product
  • Support has been helpful when needed
  • The paid version is more than other products in the market for some needs.
  • Some on our team noticed that some of the templates and stencils disappeared in an upgrade last year ( but has not impacted me).
  • It's one of many in the market and our agency doesn't mandate the use of any one platform (including this).
It's a great alternative to taking photos of whiteboards to save for later reference, you can just create them here. It's also the best option I've found for creating workflows and organization charts, especially complex ones. If you have just a simple workflow or chart, it's probably too robust or complicated for those needs. Save it for the trickier or messier ones!