Call Sumo

Call Sumo is a call tracking software designed to assist businesses in tracking and analyzing their marketing efforts. According to the vendor, it enables businesses of various sizes to evaluate the effectiveness of their advertising channels. Call Sumo is used by dental practices, marketing agencies, healthcare providers, legal firms, and home services companies.

Key Features

Track All Marketing Channels: According to the vendor, businesses can measure the effectiveness of different marketing campaigns, both online and offline, and determine the number of calls and conversions delivered by each channel.

Build Better Customer Connections: The vendor claims that call reports and call auditing can help identify the factors driving phone calls, conversions, and customer experiences. This, in turn, can provide insights into customer behavior and preferences to improve customer interactions.

Optimize Marketing Spend: The vendor states that Call Sumo allows businesses to identify the marketing efforts that provide the best return on investment. This information can then be used to allocate resources to the most effective channels and campaigns.

Save Valuable Time: According to the vendor, the intelligent voice technology in Call Sumo can analyze call content to identify important calls, such as leads. This feature allows businesses to prioritize and focus on calls that are deemed significant.

Watch a Video of How Call Sumo Works: The vendor provides a visual demonstration of Call Sumo's functionality and features, offering an overview of how the software can benefit businesses.

Integrates with Analytics and AdWords: According to the vendor, Call Sumo seamlessly integrates with popular analytics platforms and Google AdWords. This integration allows businesses to combine call tracking data with other marketing data for comprehensive analysis.

AI-Enabled Caller ID: The vendor claims that Call Sumo automatically identifies the caller's phone number and the advertisement that brought them in. This feature provides valuable caller information before answering the call.

Measure Sales Opportunities: According to the vendor, businesses can listen to calls live to assess sales potential and customer interactions. Call recordings and transcriptions can be used to evaluate sales performance and identify areas for improvement.

Call Overview Report: The vendor says that Call Sumo provides an overview of call volume, duration, and source. This feature helps identify trends and patterns in call data.

ROI Report: According to the vendor, Call Sumo analyzes the return on investment for different marketing campaigns and channels. This analysis enables data-driven decision-making to optimize marketing strategies.