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CallHippo Reviews

2 Ratings
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Score 1.0 out of 100

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Reviews (1-2 of 2)

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February 22, 2021

Run away, there are many alternatives way better than them.

Ahmet Şener | TrustRadius Reviewer
Ahmet Şener
Score 1 out of 10
Vetted Review
Verified User
Review Source
The company promised us a working virtual number and did not deliver and asked for random documents they did not ask for before.

They also charged my credit card for the full year even though we enrolled for a monthly trial. They are saying it was because we used their coupon that worked for their monthly payment. It was a misunderstanding on our side and the result is a full-year charge.

I will be pressing charges in India, the EU, and the USA. Remember, whenever you are not pressing charges for scams and overcharges like this - you are encouraging the company to hurt other people.

For others coming along - DO NOT PURCHASE ANYTHING FROM THEM.
  • No positive sides at all.
  • Hidden charges.
  • Not delivering the basic services promised.
  • No refunds if you are unhappy.
  • Very suspicious modes of operating.
Simple route: There are plenty of other alternatives on this market that offer the same service. They are not even competitive in terms of pricing, please use them and save everyone the headache.

There is not a single scenario you can be happy with this organization who thrive on undeserved payments.
Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
Read Ahmet Şener's full review
May 19, 2017

Excellent Business Communication Too

David Rabada | TrustRadius Reviewer
David Rabada
Score 10 out of 10
Vetted Review
Verified User
Review Source
CallHippo is a comprehensive cloud-based business VoIP solution. It offers enterprise grade phone service, contact centers, customization and more to help companies in almost any industry to optimize their communications. It amazed me that CallHippo thinks about callers and customers with such a deep root. Time Zone feature in dialer lets us know the time zone of the specific country. So, we can decide whether it is right time to call or not.
  • Affordable
  • Great Features
  • Quality Voice
  • Good customer support
  • Waiting for iOS mobile app
CallHippo not only reduced our telephone bills as well as it made our business communication too easy. They make it possible to connect with our clients even while on go. The voice quality is superb and they have great customer support for resolving issues. It's easy to set up the tool at any time on anyone's laptop.
Read David Rabada's full review

CallHippo Scorecard Summary

Likelihood to Recommend (2)
1.0
Likelihood to Renew (1)
1.0
Support Rating (1)
1.0

Feature Scorecard Summary

Call Management
1.0
Answering rules (2)
1.0
Call recording (2)
1.0
Call park (2)
1.0
Mobile apps
1.0
Mobile app for Android (2)
1.0

What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes.

The CallHippo platform allows deployment of a flexible telephony network, wherever an internet connection is available. The vendor's goal is to replace desk phones with softphones, which the vendor says can reduce the complexity of setting up a support center.

Categories:  Contact Center,  VoIP

CallHippo Features

Call Management Features

Has featureAnswering rules
Has featureCall recording
Has featureCall park

Mobile apps Features

Has featureMobile app for Android
Additional Features
Has featureIVR (Interactive Voice Response)
Has featureForward calls to your smartphone
Has featureGet Local Phone Number
Has featureGet Toll Free Number
Has featureMake calls from browser
Has featureCall forwarding
Has featureCall Distribution
Has featureCall Transfer
Has featureTeam Collaboration (Manage Team)
Has featureCall Queuing
Has featureSchedule Calls
Has featureCall Recording
Has featureVoicemail
Has featureCRM Integration
Has featureCall Analytics
Has featureConcurrent Calls
Has featureCall Cascading
Has featureClick to Call

CallHippo Competitors

CallHippo Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Optional

CallHippo Support Options

 Free VersionPaid Version
Phone
Live Chat
Email

CallHippo Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Android
Supported Countries:United States, UK, Australia, New Zealand, South Africa, Austria, Belgium, Bulgaria, Brazil, Canada, Chile, Cyprus, Czech Republic, Denmark, Dominican Republic, El Salvador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Slovakia, Spain, Sweden, Switzerland