CallHippo

CallHippo

About TrustRadius Scoring
Score 5.0 out of 100
CallHippo

Overview

Recent Reviews

Popular Features

View all 4 features

Call park (5)

6.5
65%

Answering rules (5)

6.2
62%

Call recording (5)

5.4
54%

Mobile app for Android (5)

5.1
51%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables…

Entry-level set up fee?

  • $5 Per NumberOptional
For the latest information on pricing, visithttps://callhippo.com

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

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What is Google Voice?

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

Features Scorecard

Call Management

6.0
60%

Mobile apps

5.1
51%

Product Details

What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes.

The CallHippo platform allows deployment of a flexible telephony network, wherever an internet connection is available. The vendor's goal is to replace desk phones with softphones, which the vendor says can reduce the complexity of setting up a support center.

CallHippo Features

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park

Mobile apps Features

  • Supported: Mobile app for Android

Additional Features

  • Supported: IVR (Interactive Voice Response)
  • Supported: Forward calls to your smartphone
  • Supported: Get Local Phone Number
  • Supported: Get Toll Free Number
  • Supported: Make calls from browser
  • Supported: Call forwarding
  • Supported: Call Distribution
  • Supported: Call Transfer
  • Supported: Team Collaboration (Manage Team)
  • Supported: Call Queuing
  • Supported: Schedule Calls
  • Supported: Voicemail
  • Supported: CRM Integration
  • Supported: Call Analytics
  • Supported: Concurrent Calls
  • Supported: Call Cascading
  • Supported: Click to Call

CallHippo Competitors

CallHippo Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationAndroid
Supported CountriesUnited States, UK, Australia, New Zealand, South Africa, Austria, Belgium, Bulgaria, Brazil, Canada, Chile, Cyprus, Czech Republic, Denmark, Dominican Republic, El Salvador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Slovakia, Spain, Sweden, Switzerland

Comparisons

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Frequently Asked Questions

What is CallHippo's best feature?

Reviewers rate Call park highest, with a score of 6.5.

Who uses CallHippo?

The most common users of CallHippo are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (6)

Ratings

Reviews

(1-5 of 5)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
I use CallHippo to call countries not supported by other tools. It uses various numbers as calling ones and voice is clear. It is integrable with Hubspot as well and web version is also trust worthy. It is worth the money spent as other tools in the market are not used in all the countries.
March 07, 2022

BEWARE CALLHIPPO

Tristan Desechenes | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
I find it incredible that a company like CallHippo would go through this length just to keep 200 bucks of payment from us. We activated our line, PAID FOR IT! Topped up minutes. Went through the post-sales call, did various calls with support. Were confirmed that the onboarding process had finished. And yet it had not. Out of nowhere, after we sent everything to print and changed the number on some licensing paperwork, they freeze our account, and much worst, THEY SHUT OFF OUR NUMBERS!!!!! And yet, no one answers our emails. We have replied 2 times with all the info and yet nothing. This is SOOOOOO wrong I cannot even begin to express how wrong this is. I hope they enjoyed mistreating us like that and that it was worth losing their company's status over 200 dollars! Because we lost ours. Thank you so much Call Hippo!!! As I search google I see many others have the same issues.
Mohit Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
CallHippo is useful for us as it provides an official and international calling number with calling fecality. This makes the corporate image better. In my organization, my sales team needs to call clients and leads in foreign countries also we need country-wise no. for our marketing campaign for multiple countries. Also, we can track team-wise calling.
Score 1 out of 10
Vetted Review
Verified User
Review Source
The company promised us a working virtual number and did not deliver and asked for random documents they did not ask for before.

They also charged my credit card for the full year even though we enrolled for a monthly trial. They are saying it was because we used their coupon that worked for their monthly payment. It was a misunderstanding on our side and the result is a full-year charge.

I will be pressing charges in India, the EU, and the USA. Remember, whenever you are not pressing charges for scams and overcharges like this - you are encouraging the company to hurt other people.

For others coming along - DO NOT PURCHASE ANYTHING FROM THEM.
Score 10 out of 10
Vetted Review
Verified User
Review Source
CallHippo is a comprehensive cloud-based business VoIP solution. It offers enterprise grade phone service, contact centers, customization and more to help companies in almost any industry to optimize their communications. It amazed me that CallHippo thinks about callers and customers with such a deep root. Time Zone feature in dialer lets us know the time zone of the specific country. So, we can decide whether it is right time to call or not.