CallHippo Reviews

2 Ratings
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Score 1.0 out of 100

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February 22, 2021
Ahmet Şener | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

The company promised us a working virtual number and did not deliver and asked for random documents they did not ask for before.

They also charged my credit card for the full year even though we enrolled for a monthly trial. They are saying it was because we used their coupon that worked for their monthly payment. It was a misunderstanding on our side and the result is a full-year charge.

I will be pressing charges in India, the EU, and the USA. Remember, whenever you are not pressing charges for scams and overcharges like this - you are encouraging the company to hurt other people.

For others coming along - DO NOT PURCHASE ANYTHING FROM THEM.
Read Ahmet Şener's full review
May 19, 2017
David Rabada | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

CallHippo is a comprehensive cloud-based business VoIP solution. It offers enterprise grade phone service, contact centers, customization and more to help companies in almost any industry to optimize their communications. It amazed me that CallHippo thinks about callers and customers with such a deep root. Time Zone feature in dialer lets us know the time zone of the specific country. So, we can decide whether it is right time to call or not.
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Feature Scorecard Summary

Answering rules (2)
Call recording (2)
Call park (2)
Mobile app for Android (2)

What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes.

The CallHippo platform allows deployment of a flexible telephony network, wherever an internet connection is available. The vendor's goal is to replace desk phones with softphones, which the vendor says can reduce the complexity of setting up a support center.

Categories:  Contact Center,  VoIP

CallHippo Features

Call Management Features

Has featureAnswering rules
Has featureCall recording
Has featureCall park

Mobile apps Features

Has featureMobile app for Android
Additional Features
Has featureIVR (Interactive Voice Response)
Has featureForward calls to your smartphone
Has featureGet Local Phone Number
Has featureGet Toll Free Number
Has featureMake calls from browser
Has featureCall forwarding
Has featureCall Distribution
Has featureCall Transfer
Has featureTeam Collaboration (Manage Team)
Has featureCall Queuing
Has featureSchedule Calls
Has featureCall Recording
Has featureVoicemail
Has featureCRM Integration
Has featureCall Analytics
Has featureConcurrent Calls
Has featureCall Cascading
Has featureClick to Call

CallHippo Competitors

CallHippo Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Optional

CallHippo Support Options

 Free VersionPaid Version
Live Chat

CallHippo Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Android
Supported Countries:United States, UK, Australia, New Zealand, South Africa, Austria, Belgium, Bulgaria, Brazil, Canada, Chile, Cyprus, Czech Republic, Denmark, Dominican Republic, El Salvador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Slovakia, Spain, Sweden, Switzerland