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CallHippo

CallHippo

Overview

What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend…

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Recent Reviews

TrustRadius Insights

Users have reported that CallHippo has been extremely helpful for making international calls and connecting with people using local …
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Popular Features

View all 4 features
  • Call park (5)
    7.4
    74%
  • Answering rules (5)
    7.1
    71%
  • Call recording (5)
    6.2
    62%
  • Mobile app for Android (5)
    5.5
    55%
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Pricing

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N/A
Unavailable

What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables…

Entry-level set up fee?

  • $5 Per Number
    Optional
For the latest information on pricing, visithttps://callhippo.com

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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2 people also want pricing

Alternatives Pricing

What is Grasshopper?

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

What is Aircall?

Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to…

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Product Demos

How to buy a virtual phone number? | CallHippo | FAQs

YouTube

CRM + Cloud Telephony: A stepping stone for your business' success

YouTube
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Features

Call Management

Customized phone system settings

6.9
Avg 8.4

Mobile apps

Apps are compatible with mobile devices.

5.5
Avg 8.3
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Product Details

What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes.

The CallHippo platform allows deployment of a flexible telephony network, wherever an internet connection is available. The vendor's goal is to replace desk phones with softphones, which the vendor says can reduce the complexity of setting up a support center.

CallHippo Features

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park

Mobile apps Features

  • Supported: Mobile app for Android

Additional Features

  • Supported: IVR (Interactive Voice Response)
  • Supported: Forward calls to your smartphone
  • Supported: Get Local Phone Number
  • Supported: Get Toll Free Number
  • Supported: Make calls from browser
  • Supported: Call forwarding
  • Supported: Call Distribution
  • Supported: Call Transfer
  • Supported: Team Collaboration (Manage Team)
  • Supported: Call Queuing
  • Supported: Schedule Calls
  • Supported: Voicemail
  • Supported: CRM Integration
  • Supported: Call Analytics
  • Supported: Concurrent Calls
  • Supported: Call Cascading
  • Supported: Click to Call

CallHippo Competitors

CallHippo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationAndroid
Supported CountriesUnited States, UK, Australia, New Zealand, South Africa, Austria, Belgium, Bulgaria, Brazil, Canada, Chile, Cyprus, Czech Republic, Denmark, Dominican Republic, El Salvador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Slovakia, Spain, Sweden, Switzerland

Frequently Asked Questions

Grasshopper, JustCall, and Aircall are common alternatives for CallHippo.

Reviewers rate Call park highest, with a score of 7.4.

The most common users of CallHippo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(8)
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Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use CallHippo to call countries not supported by other tools. It uses various numbers as calling ones and voice is clear. It is integrable with Hubspot as well and web version is also trust worthy. It is worth the money spent as other tools in the market are not used in all the countries.
  • Web version
  • Caller Ids
  • Support to countries
  • Mobile App features
  • It's expensive
  • Not smooth integration
I use CallHippo to call to countries not supported by other tools. It uses various numbers as calling ones and the voice is clear. It is integrable with Hubspot as well and the web version is also trustworthy. It is worth the money spent as other tools in the market are not used in all the countries.
Cloud PBX
N/A
N/A
Call Management (3)
56.66666666666667%
5.7
Answering rules
60%
6.0
Call recording
50%
5.0
Call park
60%
6.0
VoIP system collaboration
N/A
N/A
Mobile apps (1)
30%
3.0
Mobile app for Android
30%
3.0
  • Call to all countries supported making it easy to connect.
  • Last resort to make calls
  • Easy to use
March 07, 2022

BEWARE CALLHIPPO

Tristan Desechenes | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I find it incredible that a company like CallHippo would go through this length just to keep 200 bucks of payment from us. We activated our line, PAID FOR IT! Topped up minutes. Went through the post-sales call, did various calls with support. Were confirmed that the onboarding process had finished. And yet it had not. Out of nowhere, after we sent everything to print and changed the number on some licensing paperwork, they freeze our account, and much worst, THEY SHUT OFF OUR NUMBERS!!!!! And yet, no one answers our emails. We have replied 2 times with all the info and yet nothing. This is SOOOOOO wrong I cannot even begin to express how wrong this is. I hope they enjoyed mistreating us like that and that it was worth losing their company's status over 200 dollars! Because we lost ours. Thank you so much Call Hippo!!! As I search google I see many others have the same issues.
  • NOTHING
  • NOTHING
  • NOTHING
  • EVERYTHING
  • EVERYTHING
  • EVERYTHING
Cloud PBX
N/A
N/A
Call Management (3)
100%
10.0
Answering rules
100%
10.0
Call recording
100%
10.0
Call park
100%
10.0
VoIP system collaboration
N/A
N/A
Mobile apps (1)
100%
10.0
Mobile app for Android
100%
10.0
  • RUINED US
  • MADE US LOSE LICENSE APPLICATIONS
  • RUINEDDDD USSSSS
All of them. This seemed to be the best until they got us down.
Mohit Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
CallHippo is useful for us as it provides an official and international calling number with calling fecality. This makes the corporate image better. In my organization, my sales team needs to call clients and leads in foreign countries also we need country-wise no. for our marketing campaign for multiple countries. Also, we can track team-wise calling.
  • International calling make marketing campaign better.
  • International calling number make more likely to entertain by clients.
  • Team calling track at one place.
  • Calling target can be set and measure.
  • Call summary for visualization for future planning.
  • Pricing can be less.
  • Assurance of privacy of calls and data.
  • Integration process.
Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
Cloud PBX
N/A
N/A
Call Management (3)
56.66666666666667%
5.7
Answering rules
60%
6.0
Call recording
40%
4.0
Call park
70%
7.0
VoIP system collaboration
N/A
N/A
Mobile apps (1)
50%
5.0
Mobile app for Android
50%
5.0
  • It making a positive impact for number of responses we received from leads.
  • Cost is increased for marketing and sales calling.
  • The team doesn't like to be track and monitor by their seniors.
Its UI and features are better and more detailed. Easy to use. But many things are not that much necessary for my team. But it's better them others in the market.
6
Sales and marketing. They do cold calling and lead tap via CallHippo.
2
Only the senior employees are supporting as they have eased to monitor and track the sales team.
  • International calling number.
  • International calling service on mobile.
  • Tracking of team call and performance.
  • There is a suggestion to make it more useful that there should be a higher user role who can decide which features need to assign to the lower team in the hierarchy. Admin can remove the features so that team can easily understand and not get confused with lots of irrelevant features.
  • They were looking for the solutions for international calling no. for various countries and get it here.
  • Pricing can be discounted.
  • Admin can remove the unnecessary features form sales team.
  • Admin can set rewards for achieving the targets and team can redeem those from their portals.
It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
Score 1 out of 10
Vetted Review
Verified User
The company promised us a working virtual number and did not deliver and asked for random documents they did not ask for before.

They also charged my credit card for the full year even though we enrolled for a monthly trial. They are saying it was because we used their coupon that worked for their monthly payment. It was a misunderstanding on our side and the result is a full-year charge.

I will be pressing charges in India, the EU, and the USA. Remember, whenever you are not pressing charges for scams and overcharges like this - you are encouraging the company to hurt other people.

For others coming along - DO NOT PURCHASE ANYTHING FROM THEM.
  • No positive sides at all.
  • Hidden charges.
  • Not delivering the basic services promised.
  • No refunds if you are unhappy.
  • Very suspicious modes of operating.
Simple route: There are plenty of other alternatives on this market that offer the same service. They are not even competitive in terms of pricing, please use them and save everyone the headache.

There is not a single scenario you can be happy with this organization who thrive on undeserved payments.
Cloud PBX
N/A
N/A
Call Management (3)
10%
1.0
Answering rules
10%
1.0
Call recording
10%
1.0
Call park
10%
1.0
VoIP system collaboration
N/A
N/A
Mobile apps (1)
10%
1.0
Mobile app for Android
10%
1.0
  • We lost a lot of money by using them.
  • We had internal issues due to the hidden fees charged by them.
  • We lost a lot of time when finding a lawyer in India to charge them.
In truth - we did not look into other alternatives as we were lazy. We thought we'd give it a try for a month for a small fee. Little did we know they would set us up to lose 18x the monthly amount.
2
Sales & marketing + executive.
The only skill required is not picking them for what it's worth. The rest is unnecessary information as they are a company that underdelivers and overcharges.
  • We wanted to have a virtual number that would catch incoming calls but they weren't able to provide it.
  • We are learning to leave negative reviews on sites like TrustRadius. We are hiring interns to scour the internet for review sites to try to put a stop for these scam artists.
We don't have to renew for 18 months anyway since they charged our company credit card the annual fee however when the time comes we won't be renewing but you can never be sure since they will charge it anyway without our consent.
Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
We purchased a lot of things and most of them were done by misleading us. I'm sure at the price point we paid (300+USD for one month) we are eligible for premium support.
No
Yes it was exceptional in the manner that they were able to prove themselves right even though it was far from it being the case. The compelling evidence they brought in the form of screenshots worked to clear their conscience.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
CallHippo is a comprehensive cloud-based business VoIP solution. It offers enterprise grade phone service, contact centers, customization and more to help companies in almost any industry to optimize their communications. It amazed me that CallHippo thinks about callers and customers with such a deep root. Time Zone feature in dialer lets us know the time zone of the specific country. So, we can decide whether it is right time to call or not.
  • Affordable
  • Great Features
  • Quality Voice
  • Good customer support
  • Waiting for iOS mobile app
CallHippo not only reduced our telephone bills as well as it made our business communication too easy. They make it possible to connect with our clients even while on go. The voice quality is superb and they have great customer support for resolving issues. It's easy to set up the tool at any time on anyone's laptop.
Cloud PBX
N/A
N/A
Call Management (3)
100%
10.0
Answering rules
100%
10.0
Call recording
100%
10.0
Call park
100%
10.0
VoIP system collaboration
N/A
N/A
Mobile apps (1)
100%
10.0
Mobile app for Android
100%
10.0
  • Nice product for business communication
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