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Users have reported that CallHippo has been extremely helpful for making international calls and connecting with people using local …
Overview
What is CallHippo?
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend…
Recent Reviews
Popular Features
- Call park (5)7.474%
- Answering rules (5)7.171%
- Call recording (5)6.161%
- Mobile app for Android (5)5.555%
Pricing
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What is CallHippo?
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables…
Entry-level set up fee?
- $5 Per NumberOptional
For the latest information on pricing, visithttps://callhippo.com
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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What is Aircall?
Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to…
Product Demos
How to buy a virtual phone number? | CallHippo | FAQs
YouTube
CRM + Cloud Telephony: A stepping stone for your business' success
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is CallHippo?
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes.
The CallHippo platform allows deployment of a flexible telephony network, wherever an internet connection is available. The vendor's goal is to replace desk phones with softphones, which the vendor says can reduce the complexity of setting up a support center.
CallHippo Features
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
Mobile apps Features
- Supported: Mobile app for Android
Additional Features
- Supported: IVR (Interactive Voice Response)
- Supported: Forward calls to your smartphone
- Supported: Get Local Phone Number
- Supported: Get Toll Free Number
- Supported: Make calls from browser
- Supported: Call forwarding
- Supported: Call Distribution
- Supported: Call Transfer
- Supported: Team Collaboration (Manage Team)
- Supported: Call Queuing
- Supported: Schedule Calls
- Supported: Voicemail
- Supported: CRM Integration
- Supported: Call Analytics
- Supported: Concurrent Calls
- Supported: Call Cascading
- Supported: Click to Call
CallHippo Competitors
CallHippo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Android |
| Supported Countries | United States, UK, Australia, New Zealand, South Africa, Austria, Belgium, Bulgaria, Brazil, Canada, Chile, Cyprus, Czech Republic, Denmark, Dominican Republic, El Salvador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Slovakia, Spain, Sweden, Switzerland |
Frequently Asked Questions
Reviewers rate Call park highest, with a score of 7.4.
The most common users of CallHippo are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have reported that CallHippo has been extremely helpful for making international calls and connecting with people using local numbers, which has significantly improved communication and expanded their business operations. With the ability to use local phone numbers in different countries, users find it much easier to dial and increase the likelihood of call pickup. The software has also been beneficial for building call centers and providing agile service, allowing users to establish a cost-effective call center solution, generate marketing leads, and increase revenue. Additionally, users appreciate the onboarding and success team, as well as the good call quality and reliable customer service provided by CallHippo. The product has also enabled users to eliminate the need for multiple software by covering various functionalities such as call forwarding, voicemail, and call settings. Overall, CallHippo has helped users solve problems related to international calling, expanding global reach, improving customer service, reducing costs on international calls, establishing a local presence in different countries, and streamlining telephony needs for businesses of any size.
Prompt Action and Communication: Users have praised Call Hippo for their prompt action and communication. Several reviewers have mentioned that the company is quick to respond to queries and provide assistance when needed.
Easy and Straightforward Setup Process: Reviewers found the setup process of Call Hippo to be easy and straightforward. Many users appreciated the simplicity of getting started with the platform, allowing them to quickly set up their call center operations.
Intuitive User Interface: The user interface of Call Hippo has been described as intuitive by users. Multiple reviewers have complimented the platform's ease of use, stating that they were able to navigate through features without any confusion or difficulties.
High Prices: Many users have expressed dissatisfaction with the prices for calling on CallHippo, finding them to be high. They would like to see better package deals and more affordable options that cater to their needs.
Call Quality Issues: A significant number of users have experienced call drops, call quality issues, and connectivity problems while using CallHippo. This has negatively impacted their overall experience and reliability of the service.
Lack of Communication: Several users have mentioned a lack of effective communication from representatives during calls. They feel that all necessary information should be provided by the representatives, leading to confusion and frustration among customers.
Based on user reviews, users have made the following recommendations for CallHippo:
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CallHippo is considered reasonable and affordable compared to other tools. It is recommended as a quick and easy marketing and sales tool. Users find it suitable for contact centers and recommend it for VoIP solutions.
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Users highly recommend CallHippo, praising the Inside Sales team for their helpfulness and support. They have had positive experiences with the company's support team and appreciate the excellent phone service provided.
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For US calling, it is advised to choose the starter plan with CallHippo. Some users warn that the Bronze Plan has limitations and suggest opting for the starter plan instead.
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Users suggest exploring CallHippo as it offers great value for money and affordability.
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Several users have praised the fast customer service offered by CallHippo, mentioning the helpfulness of their representative.
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Users are recommended to use CallHippo due to its user-friendly interface and superior customer service.
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Users recommend running a trial of CallHippo as it provides a pleasing experience.
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CallHippo is recommended for call and SMS services, providing easy setup and superior customer service.
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Users suggest taking a test trial of CallHippo to see if it meets their requirements.
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CallHippo is recommended for staying in touch with associates and customers through virtual phone services.
Overall, users have found CallHippo to be an affordable, convenient, and reliable choice for various telephony needs, such as sales, marketing, contact centers, and VoIP solutions. They appreciate the helpfulness of the Inside Sales team and the fast customer service provided by CallHippo's representatives.
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