CallHub

CallHub

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Score 8.0 out of 100
CallHub

Overview

What is CallHub?

CallHub is designed to integrate with an organization’s CRM. According to the vendor this solution enables users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software.  CallHub is available in over...

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Pricing

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What is CallHub?

CallHub is designed to integrate with an organization’s CRM. According to the vendor this solution enables users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software.  CallHub is available in over 200 countries. According…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://callhub.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

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What is Genesys Cloud CX?

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

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Product Details

What is CallHub?

CallHub is designed to integrate with an organization’s CRM. According to the vendor this solution enables users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software.  CallHub is available in over 200 countries. 

According to the vendor, key benefits include:

Virtual Call Center

Get thousands of agents all over the country to talk to your leads using our software. All agent accounts are free and you only pay for the calls made. Agents can make calls from a browser, phone, SIP client or even choose to be called by the software.

SMS Broadcasting

Reach out to your customers and supporters through a text message. Texts messages have a higher impact on campaigns than emails.

Voice Broadcasting

Make calls to a thousand of customers and leads and play a voice message. Use our multi transfer feature to conduct a poll or to get warm leads.

Reports and Analytics

Get detailed reports and analytics for every call and SMS you make. Track and monitor calls made by volunteers.

Integration

CallHub integrates with a large number of CRMs directly and through Zapier. Import your contacts directly into CallHub and get your survey results, activity and responses to flow back into your CRM.

CallHub Features

  • Supported: SMS Marketing
  • Supported: Voice Broadcasting
  • Supported: Virtual Call Center
  • Supported: Phone Banking
  • Supported: Agent team management
  • Supported: Press 1 Campaigns
  • Supported: Answering Machine Detection
  • Supported: Call and SMS Reports and Analytics
  • Supported: Political Calling
  • Supported: Sign up Campaigns
  • Supported: Automatic Replies
  • Supported: Live call monitoring and recording
  • Supported: Integration with CRMs
  • Supported: Cloud PBX

CallHub Screenshots

Screenshot of Agent interface to make calls and fill in survey questionsScreenshot of Configurable agent dial in methodsScreenshot of Call monitoringScreenshot of Voice broadcast campaign with analyticsScreenshot of SMS Sign up campaignScreenshot of Power dialerScreenshot of Press-1 campaign

CallHub Integrations

CallHub Competitors

CallHub Customer Size Distribution

Consumers20%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)20%

CallHub Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, United Kingdom, Canada, Australia, France, Spain, Ecuador, Ireland, Israel, Singapore, New Zealand, Japan, and 200 other countries
Supported LanguagesEnglish, French, Spanish
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Comparisons

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Reviews and Ratings

 (6)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Manuel Hernandez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The conversations we host are for users to talk and listen to each other the conversation should be informative and fun and reinforce our shared purpose. The technology should help, the steps to set up the software, so no time is wasted dialing phone numbers or reading voicemails, as well as less time needed for data entry.
  • All you'll require is your login credentials.
  • You have been given a username for two complementary programs that we use: one is for limited access to remote sales services and call services.
  • Callhub has been limited to protect privacy.
  • Using new software is frustrating at first, but worth the effort.
  • It's a little weird at first, but it saves you time and the frustration of dialing the wrong number.
  • If it doesn't sometimes work, simply press the update button until you see the phone number you want to answer.
It is a simple process: Go to the campaign tab and click on the campaign you are joining, and here, review the questions and suggested script to guide your conversation, remembering, of course, that the most important thing is to be yourself through this software and the window that will mark the progress so join the campaign at this point do not hang up now you are controlling the communication through this software you can leave the campaign and fill with a smile the answers you get from users.
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