CallSource Reviews

13 Ratings
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Score 7.3 out of 100

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Reviews (1-6 of 6)

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January 30, 2019
Jonathan Thommarson | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

CallSource was great at seeing where we were failing as a company on the phone calls. It allowed us to tighten up a few spots to close those gaps and increase our call performance.
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February 07, 2019
Cherie Hudson | TrustRadius Reviewer
Score 9 out of 10
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It is perfectly suited for service businesses that need to have excellent customer service on the phone and where any missed phone call means missed dollars. It is less appropriate for manager positions or other non-customer facing positions. We did not use it for internal work or positions that deal mostly on the back end.
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January 30, 2018
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Great for our real estate holdings to monitor calls, and with it being recorded ends a lot of he said she said when we can pull the audio. Also great for helping coach and improve employees customer service.
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October 30, 2015
Anonymous | TrustRadius Reviewer
Score 3 out of 10
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Tracking numbers work fine but it is very frustrating to use.
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July 01, 2014
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Callsource has been great to work with since it's easy for us to sort the reports by client, and hand them out accordingly. If you need tracking numbers for campaigns, and if you want the bonus feature of listening to phone calls then it's great.
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What is CallSource?

CallSource offers a suite of call tracking, reporting, and analytics products aimed at optimizing sales and marketing calls. Features include call recording and tracking, call analytics, and performance evaluation.
Categories:  Call Tracking

CallSource Technical Details

Operating Systems: Unspecified
Mobile Application:No