Calyx Point

Easy to use: Many users have found the software easy to navigate and praised its user-friendly interface. It has a low learning curve, making it accessible even for those new to the mortgage field.

Basic data entry: Some reviewers appreciated that the software offers basic data entry features, which makes it simple to train other employees for data input. This feature helps streamline the workflow and ensures accurate information entry.

Integration and connectivity: Several users mentioned that Calyx Point integrates well with various agencies and vendors in the mortgage industry. They appreciate the seamless connectivity, which allows them to easily access necessary information and collaborate with different stakeholders.

Lack of Web-based Functionality: Many users have expressed frustration with the Loan origination system not being web-based, as it hinders multiple people from accessing the software simultaneously and makes updates unclear. Some users have also found it necessary to trick the system for correct reading.

Poor Customer Service: Numerous reviewers have had negative experiences with customer service, citing unhelpful and ineffective support in resolving issues. Users feel that their time is disregarded and express frustration with glitches and outdated functionalities.

Difficulties with Tech Support: Users have struggled to reach tech support after the URLA roll-out, experiencing long wait times and receiving little response. They criticize poor design and labeling of the software, as well as its lack of functionality.