TrustRadius
Campaign Monitor enables users to create, send, and optimize email marketing campaigns.https://media.trustradius.com/product-logos/dA/ZO/2BLRIBVFHD9V.JPEGCampaign MonitorA Solid, Easy to Use Email Marketing Platform With Room to Grow and Improve2019-05-14T20:09:04.041ZOur organization uses Campaign Monitor to design and send marketing emails to colleagues internally and to the external community as well. It specifically addresses the problem of creating effective and well-designed communication pieces.,A great drag-and-drop design interface.
Email is easily optimized for mobile devices.
Great choice of free templates, that all look great.,Verifying a domain is a difficult process.
No native social media sharing built-in.,7,Increased the professional look and feel of branded emails.
Increased effective communication.,Mailchimp,Less than 10,000,BothDavid SedilloCampaign Monitor is Clever!2019-02-26T18:41:16.603ZCampaign Monitor is primarily used by me (Executive Director) and the Office Manager of our non-profit organization. It addresses our need to interface with and market to our volunteers, program participants, donors, and board members easily and effectively through newsletter marketing. Campaign Monitor makes it easy for us to keep folks up to date with our organization!,Campaign Monitor is great with its templates for emails and newsletters. They're well-designed and mobile optimized.
Changing the templates or making your own is very intuitive and easy to do, even if you have no web design experience.
The bank of emails and ways to segment them before sending is super helpful for us.,I'd like to have a function that tests email addresses and lets you know which ones are no longer working and, if possible, replaces the email you have on file with the one that the subscriber prefers.
It would be nice to have more free access to template designers, but they have so many to choose from it's a negligible need.
The site kicks you off for inactivity rather quickly, which is a little annoying, but I do keep the window open for a long time as I design newsletters.,9,Because it's easy to use, we can design and send out newsletters easily and quickly, spending little time.
It's a great tool for aggregating all of the things our organization is up to and making sure people are aware of them.
Sometimes I wonder how many emails are sent to the Spam folder, but there are great tools to see how many opens you get.,Less than 10,000,B2C,WordPress, GoToMeeting, BlueJeansSarah BandyBest when paired with other platforms2019-02-05T15:53:01.623ZCampaign Monitor is used as one of our supplemental email platforms to IBM WCA. We use it occasionally for special offers and promotions on behalf of our clients.,Quick and Easy Sends - This platform is great for straightforward sends -- we can set up and send our emails within 5 minutes.
Live Map Reporting - Campaign Monitor gives real-time reporting of where in the world users are opening and interacting with your emails.
Easy to import Design aspects - Campaign Monitor gives the option to import templates in an easy-to-use way.,No WYSIWYG editor -- while there are options to edit the templates, they are extremely limited.
Limited Source Code / Live Template Change View -- CM doesn't seem to support live changes to the source code like most other platforms do. For example, if I wanted to update the line-height in the source code of an email, I'd have to save the code in CM, then go preview, then make changes again if needed. Most other platforms have the ability to give live code update previews as they're being made.,7,Overall, Campaign Monitor serves its purpose for our agency, however, I wouldn't necessarily recommend it as a standalone email platform at this time.,,25,000 to 100,000,B2C,IBM Watson Campaign Automation, Infusionsoft, MailchimpBrandon MitchellPretty Good, But Missing a Few Key Features2018-07-23T01:52:52.655ZCampaign Monitor is used solely by the marketing department to help support other departments within the organization. It helps us promote other department’s events, products, and services. We also use it for our content marketing newsletter that we send out twice a week.,Campaign Monitor’s support is great. They have a great help page built out to help answer all your questions, and if you do have a question or issue that needs extra support, their support team responds within a couple hours to help resolve the issue.
The email builder is very clean and easy to use. It makes A/B testing, personalization, and dynamic content easy to implement.
I appreciate the insights reporting that Campaign Monitor provides. We use that regularly for our quarterly reporting to track list growth, as well as campaign performance from a high level.
The automation is very straight forward and has truly transformed our marketing. The learning curve is pretty low, so my entire team knows how to use it to create and edit automated email journeys.,Campaign Monitor doesn’t have any native social sharing features. You have to go to a third party site in order to get the links for social sharing buttons as a work around. You also can’t edit the social cards in Campaign Monitor, so your emails can appear unformatted in the preview image when sharing on social.
There is no way to tell when other team members are working in an email Campaign in the email builder. This has been an issue for us on multiple occasions where two people are working in an email and someone’s work gets accidentally overrided. There is also no manual save feature, instead it auto saves. We’ve had issues with emails not getting saved correctly due to this.
Currently there is no way to organize your email campaigns. It would be helpful to have a folder feature so we could sort the different types of campaigns rather than searching through all archived campaigns.
I haven’t been impressed with our Customer Successs Managers. None of them have been helpful, and they tend to be pretty hands off. They only talk to us when I reach out to them and remind them that our account exists and we want support.,7,We have seen a small decrease in investment since switching to Campaign Monitor in terms of revenue. Our ROI for Q2 of 2018 was 2,869%. This isn’t drastically different than what we were getting with our previous provider, MailChimp, which was 3,497.77% for the year of 2017. We’ve been using Campaign Monitor for 7 months now, so we still need some more data to get an accurate comparison.
On the other hand, Campaign Monitor has helped us significantly with segmentation and targeting. This helps us achieve our business goals of better segmentation in our promos, and getting away from batch and blast. This also helps us decrease our list unsubscribes.
Campaign Monitor’s segmentation, personalization, and dynamic content features have helped us increase revenue for our quarterly product sales. We have had two of our best sales ever since using Campaign Monitor.,MailChimp and Emma,250,000 to 1 million,Both,Asana, Slack, Meltwater Media Intelligence PlatformBecca SangwinIncredibly powerful, flexible, and extendable email platform2018-08-04T19:27:42.056ZWe used CM as our mail server. We deeply integrated it with Facebook apps, wordpress websites, custom-built web apps and more. We used it as our content editor, email notifications server, and even used the lists as our CRM at times depending on the customer and the implementation. The perfect API and resell ability are what made it the one for us.,API
White Label / Resell
Usable,Simple templates
Inborn templates
WYSIWYG,10,Email marketing is highly commoditized, so not like a huge ROI, but if email marketing is an essential service in your portfolio, it is the best
Time saver for email marketing
Time saver for email from apps,Constant Contact and MailChimp,100,000 to 250,000,Both,Facebook for Business, WordPress, Domo,Campaign creation
List management
Dynamic designs,Yes,10Nick Wynkoop
Unspecified
Campaign Monitor
63 Ratings
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