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Canary has become an essential tool for managing payment processes in the hospitality industry. Users have been able to provide a more …
Overview
What is Canary?
Canary Technologies in San Francisco offers their hotel guest service applications, supporting bookings authorization and digital contracts.
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What is Canary?
Canary Technologies in San Francisco offers their hotel guest service applications, supporting bookings authorization and digital contracts.
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- Premium Consulting/Integration Services
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Product Demos
Yellow Canary Tracing Paper Demo by Chris Haughey
YouTube
How to do Canary Deployment with Kubernetes
YouTube
Canary Song - painting demo
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TechForce PROTECT partner - Thinkst Canary tools demo
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Black Canary - All Epic Gear Sets & Abilities Showcase Demo - Injustice 2
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Canary Wireless Digital Hotspotter (HS-2) Demo
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Product Details
- About
- Tech Details
What is Canary?
Canary Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Canary has become an essential tool for managing payment processes in the hospitality industry. Users have been able to provide a more secure and efficient payment experience for their guests, reducing wait times and ensuring compliance with PCI regulations. The simplified billing process has also allowed some users to receive deposits before contracts, promoting better cash flow management.
In addition, Canary has helped users transition to a paperless environment by archiving all forms in one safe system. This has significantly reduced the time needed for authorization processes, making it easier to manage them and meet compliance requirements set by hotels such as Hilton. With easy-to-understand credit card authorization forms provided by Canary, guests are happy and chargebacks are reduced. Fraudulent charges have also been prevented using the tool, though users acknowledge that nothing is completely foolproof.
Thanks to its versatility, Canary has also found use in event ticket sales and amenity store payments. Overall, Canary has helped users reduce authorization time by more than half versus their previous methods, enabling them to manage fast-paced desk environments with ease.
Effortless Setup: Many users found setting up Canary to be effortless, with the system being very easy to use. The simplicity of the process allowed for a smooth transition to the new system.
Intuitive User Interface: The intuitive and straightforward user interface was highlighted by many reviewers as one of the most significant benefits of using Canary. New users were able to understand and utilize it efficiently without much training or assistance.
Efficient and Convenient System: Users appreciated the convenience and efficiency of Canary's system, allowing for secure emailing of payment links to clients and prompt receipt of payments. Additionally, minimal training was required for staff to use it effectively, highlighting its ease of use and reliability.
Inconvenient Login Process: Some users have expressed that the login process for Canary is inconvenient as they need to log in externally.
Limited Integration: One user was disappointed with the lack of integration they received, even after using the product for a couple of days.
Lack of Customization Options: Many reviewers felt that there were limited customization options available and expressed a desire to add their own items or customize various things about the application.
Users have made several recommendations based on their experiences with Canary Technologies. The most common recommendations are as follows:
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Consider using Canary Technologies for event ticket sales. Users have found that the software is user-friendly and has made the process of selling tickets much easier. They appreciate being able to stay in compliance and easily obtain payment information.
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Get Canary Technologies to stay in compliance and receive real-time information. Users have expressed their satisfaction with the program, mentioning that it makes their job safer and easier. They also mentioned that guests feel comfortable using the technology, which is an added benefit.
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Appreciate the elimination of faxing and receiving real-time information with Canary Technologies. Users have highlighted that one of the major advantages of the software is not having to deal with faxes anymore. They appreciate receiving information in real-time, which has improved their workflow.
Overall, users highly recommend Canary Technologies and greatly appreciate its user-friendliness, convenience, safety features, and ability to provide real-time information.