Canva

Canva

Customer Verified
Top Rated
About TrustRadius Scoring
Score 9.0 out of 100
Top Rated
Canva

Overview

Recent Reviews

Canva saves the day!

10 out of 10
April 26, 2022
I currently use Canva to create graphics for my organization for events, social media, and our annual ad booklet. We had problems with …
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Easy to use!

10 out of 10
April 26, 2022
I use Canva to make social media posts, to edit personal photos, and to edit graphics for organizations related to my children's after …
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Poor customer support

1 out of 10
March 15, 2022
I use Canva for marketing materials I recently had 4x6 post cards printed and they did not complete the printing on the back. I have …
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Game Changer

10 out of 10
January 22, 2022
Canva has changed my business. I am a marketing professional and not a graphic designer but it has allowed me to get my designs out of my …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Pro

$12.95

Cloud
per month

Enterprise

$30.00

Cloud
Per Month Per User

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://forms.gle/zHo7VA7X78UcqzPs9

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Product Demos

Best Free PowerPoint Alternatives: Prezi, Canva, Xtensio, Google Slides
Best Free PowerPoint Alternatives: Prezi, Canva, Xtensio, Google Slides
04:46
Welcome home
Welcome home
01:34

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Canva?

Canva is a popular, simple online graphic design tool. Users can import images, use templates to design banners and logos, or pay to use Canva's premium stock images/paid templates (elements starting at $1).

Canva Videos

Best Free PowerPoint Alternatives
Introducing Canva

Canva Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Reviews

(1-15 of 15)
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April 26, 2021

Can-do Canva

Score 9 out of 10
Vetted Review
Verified User
Review Source
Canva has a very robust FAQ and Help Center. I have yet to encounter an issue that requires working directly with their support team, though they do have forms for questions not answered already. There is also a way to open a ticket for any issues encountered, including ability to upload screenshots and select a particular design affected.
Lilian Masvutu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The fact that is has a great product that requires very little software support shows how good they are. You have an option to check for support online with email or telephone conversation, although I have never used either of the two since I usually use Youtube tutorials for any guidance.
Mark Anderson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I don't think I've ever had to use the support for Canva because everything in the platform is so straight forward. I guess you could say that not having to reach out to anyone based on the performance of their program would qualify them for a ten out of ten rating!
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have not had to reach out to support which I think tells you that it is a really intuitive software. That being said, they have a purple chat button on the button of the page that can help you when you are stuck. As a leading design software, I imagine it is fast.
November 25, 2019

Convenient Canva

Shelly Burr | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I gave a ? because I have never needed to use the Canva support, so I am not able to answer this question. Things have been very straightforward on the platform, and they're just have not been an instance I couldn't figure things out quickly. I have searched for an answer before on Google and have found a quick fix for what I needed.
November 22, 2019

Easy-peasy Canva

Score 9 out of 10
Vetted Review
Verified User
Review Source
Overall, Canva is easy to use, easy to train others to use, allows for creativity with a professional look without enormous associated costs. The mobile apps works almost as easily, but at a minimum allows for easy review and downloading in a pinch. Really, anyone can learn to use Canva quickly and will immediately benefit from the results.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Canva's support team is always extremely responsive when we need them. They are on-hand and always available for questions and support with different projects. Granted, the system is so easy to use. We very rarely need help from the support team. It is nice to know that we always have them available if a problem were to arise.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Whilst I like Canva and have never had a bad experience with the software, as well as never having had to deal with their customer support, I have given them a low rating due to their response to the recent security breach. I was never notified directly by Canva that my information had been compromised and I had to rely on a third-party service to let me know.
Mandy Cramer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I never needed to use support for Canva and it does a pretty good job of having a tutorial for when you first start using the app. I think if you were to get in touch with their support team it wouldn't be too difficult, but I don't know if they have a quick speed of response.
Matt Graf | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I haven't had much use for the Canva support. It is already so easy to use I don't find myself wondering how to do anything I am wanting to do. Even so, doing a quick Google search or going to the support page on their website seems to yield some solid results.
Josephine Stafford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I've never really had to use the support for Canva outside of searching through the blog and features to find the answers that I need. A lot of the functionality that would make Canva much easier and quicker to use is a paid feature, so that eliminates most of my qualms right off the bat!