Canvas

Frequent updates and evolution: Users have expressed their appreciation for the frequent updates and evolution of Canvas. Some reviewers have mentioned that these regular updates demonstrate the platform's commitment to continuously improving the user experience over time. The consistent release of new features and bug fixes every three weeks ensures that Canvas stays current and addresses user needs.

Efficient mobile grading with Speed Grader: Many users have praised the mobile app for grading assignments, Speed Grader, for its efficiency in reducing grading time by 30-50%. Reviewers find this feature convenient as it allows instructors to grade assignments on the go, making use of any available time. By providing a way to grade assignments while waiting for meetings or commuting, Speed Grader saves users valuable time.

Intuitive WYSIWYG editor: The WYSIWYG editor in Canvas is highly valued by users as it simplifies the process of creating and editing content. This intuitive editor appears in almost every tool within Canvas, allowing users to easily create engaging and visually appealing course materials. Its presence enhances the overall learning experience for students.

Difficulty in navigation: Several users have expressed frustration with the navigation within Canvas, stating that it can be confusing and not user-friendly. They have mentioned difficulty in finding desired features and having to click through multiple options before reaching the required functionality. Some users also find the linear structure of Canvas makes it difficult for students to differentiate between lessons.

Lack of customization options: Many reviewers have mentioned a lack of customization options in Canvas. Users have stated that there is a limited ability to customize colors, profiles, and class pages, making it difficult to personalize their experience. Some users have suggested including more basic color options for personalization and providing more freedom for designing a visually enhanced environment.

Challenges with customer support: A number of users have experienced challenges with customer support in the past. They have mentioned issues such as unanswered complaints via email or phone calls, delayed response times, and a lack of availability. While some users acknowledge that customer support may have improved over time, others still express dissatisfaction with the level of service provided by Canvas.

Note: These three cons were selected based on their frequency of mention throughout the context provided.

Users of Canvas have provided several recommendations based on their experience with the platform. The most common recommendations include: getting familiar with Canvas before submitting assignments, taking the time to navigate and figure out the features of Canvas before the semester starts, using Canvas for collaborative work, considering Canvas for higher education settings, appreciating its user-friendly interface, and valuing its seamless experience. Overall, users express that Canvas is a simple yet full-featured solution for online learning, which they find more user-friendly than Google Classroom.