Capsule CRM

Capsule CRM Reviews

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Ratings and Reviews
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Samuel-Borris James | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Capsule CRM is business-oriented software to meet-up the demands of business applications. So you must be happy to know this tool is the best way to manage the supply chain and business solutions. Thus,. You can add up this tool to our system to see the miraculous effect of management. So, oracle fusion applications should have diverse effects on promotions and the up-gradation is very important to bring the latest effects.

Capsule CRM Scorecard Summary

Feature Scorecard Summary

Sales Force Automation (9)
87%
8.7
Customer data management / contact management (12)
87%
8.7
Workflow management (10)
93%
9.3
Territory management (5)
88%
8.8
Opportunity management (12)
87%
8.7
Integration with email client (e.g., Outlook or Gmail) (11)
90%
9.0
Contract management (9)
90%
9.0
Quote & order management (8)
81%
8.1
Interaction tracking (10)
80%
8.0
Channel / partner relationship management (9)
90%
9.0
Customer Service & Support (3)
85%
8.5
Case management (6)
86%
8.6
Call center management (5)
87%
8.7
Help desk management (6)
80%
8.0
Marketing Automation (2)
87%
8.7
Lead management (8)
89%
8.9
Email marketing (7)
85%
8.5
CRM Project Management (3)
82%
8.2
Task management (10)
81%
8.1
Billing and invoicing management (8)
85%
8.5
Reporting (10)
82%
8.2
CRM Reporting & Analytics (3)
76%
7.6
Forecasting (10)
72%
7.2
Pipeline visualization (12)
79%
7.9
Customizable reports (9)
76%
7.6
Customization (4)
83%
8.3
Custom fields (10)
79%
7.9
Custom objects (8)
83%
8.3
Scripting environment (6)
86%
8.6
API for custom integration (8)
84%
8.4
Security (2)
83%
8.3
Single sign-on capability (7)
82%
8.2
Role-based user permissions (8)
85%
8.5
Social CRM (2)
77%
7.7
Social data (9)
79%
7.9
Social engagement (8)
75%
7.5
Integrations with 3rd-party Software (2)
78%
7.8
Marketing automation (8)
78%
7.8
Compensation management (6)
79%
7.9
Platform (1)
81%
8.1
Mobile access (9)
81%
8.1

What is Capsule CRM?

Capsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month.

Capsule CRM Screenshots

Capsule CRM Competitors

Capsule CRM Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Capsule CRM$12.00Per Month Per User

Capsule CRM Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

What is Capsule CRM's best feature?

Reviewers rate Workflow management highest, with a score of 9.3.

Who uses Capsule CRM?

The most common users of Capsule CRM are from Small Businesses and the Marketing & Advertising industry.