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Capterra

Capterra

Overview

What is Capterra?

Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.

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Learn from top reviewers

The first visit when buying a digital product

Rating: 8 out of 10
September 26, 2022
IncentivizedVetted ReviewVerified User
We mainly use Capterra when we are in doubt about digital products to use and buy. It is a trustful source of reviews made by previous users that share their considerations of...
Continue reading
Verified user
Analyst
Capterra3 years of experience

The Go-To for Honest reviews

Rating: 10 out of 10
July 25, 2022
IncentivizedVetted ReviewVerified User
When choosing new software to use for our organization I, like most other people, like to read reviews first. I check a few places, first to make sure they are legit, and then...
Continue reading
Verified user
Account Manager
Capterra5 years of experience

Definitely use Capterra to help you find the right product!

Rating: 9 out of 10
June 8, 2022
IncentivizedVetted ReviewVerified User
I am always looking for new software for the various parts of my business and more specifically my business funnel. Capterra helps me a lot with my purchasing decisions as I r...
Continue reading
Verified user
C-Level Executive
Capterra2 years of experience

Great platform for assessing software to use

Rating: 8 out of 10
February 7, 2022
Vetted ReviewVerified User
We often need to make decisions on softwares as our company develops and grows. Capterra helps us ensure that we can quickly rule out softwares which may not be of the standar...
Continue reading
Amy Highland
Team Lead - Other
Brand and UX+UI Designer
Wiro Agency
Capterra2 years of experience

A perfect way to get accurate reviews on applications or sites

Rating: 10 out of 10
May 19, 2021
Vetted ReviewVerified User
Capterra is a good site where you can see reviews for almost every tool used in IT, Programming, Design, Marketing, etc. I use it for personal use and it sometimes helps me to...
Continue reading
Verified user
Employee
Capterra1 year of experience
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Product Demos

Webscraping demo 1 - capterra.com

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Product Details

What is Capterra?

Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.

Capterra Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(45)

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why

The first visit when buying a digital product

Rating: 8 out of 10
Incentivized
September 26, 2022
Verified User
Vetted Review
Verified User
Capterra
3 years of experience
Use Cases and Deployment Scope
We mainly use Capterra when we are in doubt about digital products to use and buy. It is a trustful source of reviews made by previous users that share their considerations of the pros and cons of a product. This allows interested people like us to save time deciding which product might be the best for our necessities.
Pros and Cons
  • Reviews
  • Product characteristics overview.
  • Product comparison.
Likelihood to Recommend
To research a product for a specific need. To gather in one single place information about the price, features, and functions that a product may have. In general, it is well suited for the scenario when you have a limited budget and want to choose the best option considering cost/benefit.
Most Important Features
  • User reviews.
  • Competitors comparison.
Return on Investment
  • None
Alternatives Considered
Capterra is well known, more traditional, and more focused on the software segment (different from trust pilot), and the descriptions are well summarized and optimized for those who are reading/searching. It is the primary choice by people looking for that purpose, and so it has more written reviews.
Other Software Used

The Go-To for Honest reviews

Rating: 10 out of 10
Incentivized
July 25, 2022
Verified User
Vetted Review
Verified User
Capterra
5 years of experience
Use Cases and Deployment Scope
When choosing new software to use for our organization I, like most other people, like to read reviews first. I check a few places, first to make sure they are legit, and then read customer reviews. That is where Capterra comes into play. I can always get feedback and honest thoughts from Capterra. A plus is that it is free to use.
Pros and Cons
  • They list the cost of the product in the review, and that is something we all want to know up front.
  • You can find comparisons. Maybe the product you want is out of your price range, well they show you the next best thing.
  • Some products also highlight a list of features.
Likelihood to Recommend
Capterra is best suited for anyone, from business owners looking to upgrade new system software at work to someone looking for reliable internet security at home, Capterra will assist in your decision. It may be less appropriate for anything outside of software, I.E. Medical advice. But if you need help with choosing products for your small business management, this is it.
Most Important Features
  • Honest reviews
  • Cost-related information
  • Product specifications and features
Return on Investment
  • Capterra has saved me money by helping me choose products that don't allow you to try before you buy.
  • I love the honest customer reviews from verified users.
  • It's free!
Alternatives Considered
I would say they are neck and neck very similar. Both have the same great features, and verified users, and both are free to use. When you look for honest software reviews in any search engine, both companies are the first names to appear. That way you can compare reviews on both sites.
Other Software Used

Definitely use Capterra to help you find the right product!

Rating: 9 out of 10
Incentivized
June 08, 2022
Verified User
Vetted Review
Verified User
Capterra
2 years of experience
Use Cases and Deployment Scope
I am always looking for new software for the various parts of my business and more specifically my business funnel. Capterra helps me a lot with my purchasing decisions as I rely on the reviews of others plus the general information of the product. Capterra offers both of those in a concise and easy to understand way.
Pros and Cons
  • Provides customer reviews
  • Provides product details
  • Compares to other products
Likelihood to Recommend
If you're a new entrepreneur and getting into the online world, Capterra is a wonderful resource to help you get started with investing in tech and software, which every online entrepreneur needs and which can often times seem overwhelming. I used it to help me get off the ground when it came time to invest in software and I appreciate a service like this.
Most Important Features
  • Reviews
  • Alternatives
  • Product details
Return on Investment
  • It has saved me thousands of dollars in software by helping me find the right software for me
  • It also saves me lots of hours in research time
  • It takes away some of the overwhelm as it lessens the number of options for me
Other Software Used

Great platform for assessing software to use

Rating: 8 out of 10
February 07, 2022
AH
Amy Highland
Brand and UX+UI Designer
Wiro Agency (Design, 11-50 employees)
Vetted Review
Verified User
Capterra
2 years of experience
View profile
Use Cases and Deployment Scope
We often need to make decisions on softwares as our company develops and grows. Capterra helps us ensure that we can quickly rule out softwares which may not be of the standard or flexibility we need, saving us time and money in testing, demoing etc.. Currently, we assess different products against one another using Capterra.
Pros and Cons
  • comparison
  • reviews
  • information
  • financial
Likelihood to Recommend
I'd highly recommend Capterra for users or companies who are making organisational changes and moving from being small to medium in size. Capterra will help make quick decisions and assessments. I wouldn't suggest it be used to make final decisions - just to make initial assessments and rule out certain routes and compare pricing and functionality in an easy way.
Most Important Features
  • 'You might also like'
  • Pricing information
  • Features information
  • The reviews by existing and previous customers
Return on Investment
  • Has saved us time in assessing information
  • Has saved us money in trialling and demoing
Alternatives Considered
Very well. It is a lot more niche and bespoke to what we need and are looking for. Trustpilot is very broad and not focused on the digital industries so the results were vague and not constructive to us making decisions. Often Trustpilot reviews were weak in fulling assessing positives and negatives, and was only used to critique customer service of platforms.
Other Software Used

A perfect way to get accurate reviews on applications or sites

Rating: 10 out of 10
May 19, 2021
Verified User
Vetted Review
Verified User
Capterra
1 year of experience
Use Cases and Deployment Scope
Capterra is a good site where you can see reviews for almost every tool used in IT, Programming, Design, Marketing, etc. I use it for personal use and it sometimes helps me to get good ideas of tools we can use at my company. You can see reviews for a wide range of demographics.
Pros and Cons
  • It has a fast and wide database to search for products/sites.
  • It has a compensation program for reviews.
Likelihood to Recommend
If you want to get a good sense of if an application or site will work for you, go to Capterra. You can use it later to cross-check information with other competitors like Quora or TrustRadius. It motivates the reviewers by compensating them with gift cards which I believe makes the reviews more reliable.
Most Important Features
  • Lets me make a good decision on a new tool.
  • Allows me to cross-check information.
Return on Investment
  • No negative impact for using Capterra, all good.
Alternatives Considered
I only know Capterra and TrustRadius but it certainly works similar to TrustRadius. Quora works more like a posting site where you can get information, but Capterra organizes it better while Quora is really hard to identify the pros and cons sometimes.

In my opinion Capterra and TrustRadius are the top in the market of reviewing sites.
Other Software Used
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