Carbonite Endpoint

Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.

Carbonite Endpoint 360 support is exceptional. Any time assistance is needed a technician has been very helpful. It is very easy to setup the service but if there are any issues (and they are rare) technicians are efficient and helpful. If one is technical, they do not waste time providing whitepapers or providing full support for non-savvy users.

Working in an SME, it is one of the most vital tools we have....we absolutely cannot afford to lose data. This would be a disaster. As staff are dispersed across Europe and the EU we end up travelling with laptops regularly with all the dangers of hacking, damage and losing equipment. An efficient cloud-based back-up system makes absolute sense.

Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.

It is suited for all computers, especially if most of your work details are kept in computer files and not printed out. I have less stress knowing that all my Excel spreadsheets are easily backed up and if my computer is lost or breaks I will be able to upload all the spreadsheets to a new computer.
This might be less appropriate for a personal computer unless you operate a business personally.

Always helpful

If you do not have someone in IT on-site to maintain your daily backups this is a good solution to give you peace of mind that your data is protected. Once your data is uploaded incremental backups are sent up on a daily schedule to the cloud. If you are a large organization with an IT staff this would be an okay secondary solution in addition to using something like Unitrends or Nimble Storage for onsite daily backups.

Tech was very knowledgeable about the product and the installation process. He was able to assist with the installation and we had it all completed in less than 45 minutes time. Just a phone call away for support! I would not hesitate in using them for your install and set-up as they will make sure all your I's are dotted and T's are crossed!

If you have critical data on your machine/network then you should not be relying on Google Drive or OneDrive. You need a solution that will automate and run backups in a timely manner. For that, I can easily recommend Carbonite. However, the one caveat being that you will be locked into an annual contract. However if the important date on your PC only consists of documents then I think just having them sync to your Gdrive should be enough.

The support staff was excellent. We were able to reach them quickly without having to jump through loops. They were polite and helpful and my turn around time to fix the issues I contacted them for was very good. Overall I had no issues with their support.

Carbonite Endpoint is well suited for managing mobile business assets where remote backup, recovery, and remote wipe are all relevant business scenarios. During our pilot program with Carbonite Endpoint, we had a couple of users who engaged our support organization for remote recovery. Users were thrilled with the experience, as they assumed that files that had been inadvertently deleted had been preserved at a recent copy, so little to no work was lost.

As I highlighted earlier, one of the concerns that users presented during the trial was one of privacy - that remote device tracking made it possible for the company to track them outside of the office. Ideally, we'd like to have a way for users to clearly see whether this feature is enabled and/or active on their endpoint, in order to instill confidence, but we've yet to see that functionality.

This rating is solely based on the ease of use of the product. As I've not had to engage in custom policy writing, my experiences have been limited to the management console, which has been easy to understand and has not necessitated a call to support. I'd be interested in hearing from their solutions experts on how they mitigate the privacy concerns around device tracking, however.

Carbonite Endpoint is not suitable if you are looking for a centralized backup solution or for large environments when you need to manage a large number of users. Carbonite is well suited for small to medium-sized businesses that are looking for a cost-effective, extremely reliable data backup application.

The one flaw of Carbonite is its support. When we've had to reach out in the past, they left a bit to be desired and we didn't really get the answers we were hoping for.

Backing up workstations and servers is easy to configure and works flawlessly. It may not work as well with SQL databases and/or cloud services, both of which I have not tested.

It's really great if you have a small or medium-sized business like ours. You can choose the number of computers you want to back up and pay per computer. And since it's pretty easy to set up and deploy, you don't need a dedicated IT guy to do it for you. On the other hand, if most of your data is already in the cloud (like Google Docs or Google Sheets) and you don't have any other critical data then you can get by without it.

Carbonite is well suited for anyone that wants an off-site backup. Small businesses are especially vulnerable to being put out of business if data is lost and this will keep that from happening.

The biggest issue for me is the inability to select complete folders or data sets for backup. The backup is simple and easy to use, but until I can be sure that everything I want is being backed up, I can't really recommend this solution wholeheartedly. The online dashboard is lacking these options as well as the desktop application.

Carbonite High Availability is very good to be used in Banking Financial Industry where it's core banking needs less downtime and also a standby DRC with the same value of data from the DC. The transaction flow can be saved by Carbonite when something happens with the DC.

Carbonite is a good solution for a stand-alone PC, a home PC or a laptop that leaves the office and has data on it. Definitely not an enterprise solution, even though they do provide higher-end packages, I would not recommend it to a client. I also question to call this a disaster recovery solution as it's retention is only 30 days.

One of the few wholly online backup solution that provides and appliance-free backup (they do have that option as well). It does backup well - once running it really does what it needs to do with little need for intervention. Add/removing folders is simple. It offers an app that allows you to see your backups in pretty-near real time (if you are that obsessed).

Carbonite is good for smaller businesses which don't have a domain environment with redirected profiles. If there is a computer running something like Quickbooks, that data is critical, and Carbonite is an easy way to ensure the data is backed up offsite in case of a disaster.

It's not as good for a larger domain environment. Restores and management would be cumbersome.

Carbonite is great at providing backup at very low price for individual use. If you have a team of many employees who have so much data, it can cost a lot to backup everyone as Carbonite cost is based on how much storage team needs.

It is amazing to help provide peace of mind. Most computers will crash at some point, and having Carbonite lets you know you're protected.

I think it works best as a way to keep your system backed up. I'm never afraid Im going to lose anything.

Can set it up to pull from multi data sources at various hours and place it on different media at different times with just a few mouse clicks, user-friendly. Able to check on computer backups and to get emails from Carbonite about computers that have not been backed up in some time.

Carbonite is best suited for laptops and remote users that do not have a stable connection for onsite backups. This solution has worked perfectly to ensure I do not lose any data even if my computer is destroyed, lost, or stolen. It is a bit costly (storage-wise) if considered to be used locally or when onsite backups are an option.

For small offices or small businesses Carbonite is a good choice.

Carbonite is making strides on the business needs but is not quite perfected for servers and enterprise. For simple small business or home backup needs, it is a good product.

While Carbonite is well suited for business and home use, it's definitely a better solution for home users. It's quick and easy, and doesn't require an IT department to manage it.