Carbonite Endpoint

Carbonite Endpoint 360 is a great solution to extend the built-in 30 day backup of Office 365 and the system as a whole. It works well …

Continuous Backup in the Background Reducing Risk

10 out of 10

February 17, 2020

Carbonite is our company-wide cloud back-up system. As we are a growing SME more and more tools like this are being implemented, not all …

Carbonite is well worth the money!

10 out of 10

February 14, 2020

It is used across the entire organization. We have purchased new computers and with Carbonite Endpoint 360, we have been able to backup …

Best bang for your buck

7 out of 10

October 04, 2019

We implemented this backup solution and had 1.5TB of data to be backed up and we are now on week 6 of still sending data to the cloud. …

Carbonite Endpoint : Convenient Data Integrity, Privacy Cost?

9 out of 10

October 04, 2019

Carbonite Endpoint is currently being used to protect key users critical to business continuity. We are utilizing the remote backup, …

Carbonite Endpoint Review

10 out of 10

October 02, 2019

Carbonite Endpoint is being used on 3 specific departments where data protection is essential due to the fact end users work remotely and …

Carbonite Rocks for Fast & Easy Backups!

9 out of 10

July 27, 2019

We use Carbonite for backing up executive and other key user workstations. We previously used it for backing up server data and system …

Excellent "fire and forget" backup tool.

9 out of 10

April 02, 2019

We have been using this as our primary data backup software for a while now. We initially started with a short trial and were really …

Don't go without Carbonite

10 out of 10

February 15, 2019

Carbonite backs up all my personal and business data. This is a disaster recovery measure. Multiple local backups protect from day-to-day …

Basic backup service but little customization for file types

5 out of 10

January 30, 2019

I use Carbonite to back up all of my files and data on my business computer. Previously, I had been using Mozy which I LOVED, and Mozy was …

Carbonite Realtime Replication Solution

9 out of 10

September 26, 2018

Carbonite is a powerful migration and replication solution that really help my partners to help their customers. Carbonite provides an …

Carbonite Review

5 out of 10

December 22, 2017

We are a reseller of Carbonite. It is an easy to use a cost-effective product to backup your data. For a user wanting to back up their …

Decent backup but keep an eye on it

6 out of 10

December 14, 2017

Carbonite was used here to backup servers and a few C-Level individuals. I needed a backup solution that was simple, easy to use and …

Carbonite - Go To Backup for Small Non-Domain Businesses

8 out of 10

July 18, 2017

Carbonite is a cheaper alternative for smaller businesses who may not be in a domain environment and want to backup data offsite. It's …

Carbonite is great for backups

8 out of 10

April 05, 2017

I use Carbonite for work these days. My company has been using Carbonite to backup our files for the past four years. Carbonite has been a …

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Pricing

View all pricing

Basic Computer Backup

$24

On Premise

per month

Advanced Endpoint Protection

$34

On Premise

per month

Basic Server Backup

$50

On Premise

per month

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Product Details

About
Competitors
Tech Details
FAQs

What is Carbonite Endpoint?

Carbonite Endpoint Competitors

Backblaze Business Backup

Carbonite Endpoint Technical Details

Deployment Types	On-premise
Operating Systems	Windows
Mobile Application	No

Frequently Asked Questions

Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

Backblaze Business Backup are common alternatives for Carbonite Endpoint.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of Carbonite Endpoint are from Small Businesses (1-50 employees).

Comparisons

View all alternatives

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Reviews and Ratings

(63)

December 15th 2023

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Business Problems Solved
Pros
Cons

Carbonite Endpoint 360 is a reliable data backup software that offers a wide range of use cases for both individuals and businesses. Users find it particularly helpful in extending the built-in backup of Office 365 and the system as a whole. With seamless integration with Exchange Online, SharePoint, Teams, and OneDrive, it allows for granular restoration and entire system restoration. This makes it a favored choice for many users seeking comprehensive data protection.

One of the standout features of Carbonite Endpoint 360 is its automatic and easy-to-manage backup system. Users appreciate the simplicity of automating backups and setting up the software, even for multiple PCs under the cloud. The support provided by Carbonite's knowledgeable team further enhances the user experience, ensuring assistance whenever needed.

The product finds widespread application across organizations, offering crucial backup solutions for servers, critical individuals, and even computers in remote locations. Carbonite Endpoint 360 also plays a pivotal role in protecting key users critical to business continuity by providing features such as remote wipe and device tracking. Additionally, it ensures data accessibility and safeguards against loss during hardware changes.

Many employees heavily rely on Carbonite to prevent data loss during laptop hard drive crashes or computer crashes in general. The continuous background backup mechanism tirelessly works to secure files without requiring any user intervention. Moreover, Carbonite's cost-effectiveness makes it an attractive backup solution for smaller businesses seeking robust data protection.

With its comprehensive dashboard enabling efficient monitoring of the backup environment and its ability to allow remote access to backed-up files, Carbonite Endpoint 360 meets critical data protection needs that other solutions might fall short on. Its stability and solid support contribute to its reputation as a trusted backup software in the market.

Easy setup and management: Users have found the setup and management of the product to be very easy, with many stating that it does not require technical expertise. The simplicity of the product has been highlighted, with users mentioning that it suggests the best options for most people and allows for quick setup and usage. Some users even mentioned that the installation and configuration process was straightforward and simple.

Automated backups without manual intervention: The automated backup feature has received high praise from users, as it runs in the background without requiring much management or manual intervention. Many users appreciate being able to back up files without interrupting their workflow. The constant backup feature has been especially valued by users, providing them with confidence that their files are being backed up remotely without any action on their part.

Easy restoration process: Users have described the restoration process as easy, mentioning that it only takes a few clicks to set up files for restoration. They find the restore process relatively easy to manage, often requiring only a little training. Additionally, users appreciate being able to restore data without needing IT support.

Slow restoration process: Several users have complained about the slow restoration process of the software, stating that it takes longer than expected to restore their data. This has led to frustration and delays in accessing important files.

Clunky and unintuitive user interface: Many reviewers have expressed frustration with the clunky and unintuitive user interface of the software. They find it difficult to navigate and perform tasks efficiently, resulting in a less-than-optimal user experience.

Limited pricing options: Some customers have mentioned that they found other products in the same field with more flexible pricing options. This indicates a desire for more affordable choices when it comes to purchasing this software, as well as potential concerns about value for money.

Attribute Ratings

Reviews

(1-22 of 22)

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March 14, 2020

Carbonite Endpoint 360: comprehensively extending retention and backup of Office 365

Derek Schroeder

Service Manager

Kloud9 (Information Technology and Services, 11-50 employees)

Score 7 out of 10

Vetted Review

Verified User

Likelihood to Recommend

Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.

February 17, 2020

Continuous Backup in the Background Reducing Risk

John Watson

Director Non-Clinical Development

Auregen BioTherapeutics (Biotechnology, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Likelihood to Recommend

Working in an SME, it is one of the most vital tools we have....we absolutely cannot afford to lose data. This would be a disaster. As staff are dispersed across Europe and the EU we end up travelling with laptops regularly with all the dangers of hacking, damage and losing equipment. An efficient cloud-based back-up system makes absolute sense.

February 14, 2020

Carbonite is well worth the money!

Verified User

Account Manager in Corporate

Wholesale Company, 1-10 employees

Score 10 out of 10

Vetted Review

Verified User

Likelihood to Recommend

It is suited for all computers, especially if most of your work details are kept in computer files and not printed out. I have less stress knowing that all my Excel spreadsheets are easily backed up and if my computer is lost or breaks I will be able to upload all the spreadsheets to a new computer.
This might be less appropriate for a personal computer unless you operate a business personally.

October 04, 2019

Best bang for your buck

Todd Frazier

Systems Administrator

County of Culpeper (Computer Networking, 201-500 employees)

Score 7 out of 10

Vetted Review

Verified User

Likelihood to Recommend

If you do not have someone in IT on-site to maintain your daily backups this is a good solution to give you peace of mind that your data is protected. Once your data is uploaded incremental backups are sent up on a daily schedule to the cloud. If you are a large organization with an IT staff this would be an okay secondary solution in addition to using something like Unitrends or Nimble Storage for onsite daily backups.

October 04, 2019

Carbonite Endpoint : Convenient Data Integrity, Privacy Cost?

Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

Score 9 out of 10

Vetted Review

Verified User

Likelihood to Recommend

Carbonite Endpoint is well suited for managing mobile business assets where remote backup, recovery, and remote wipe are all relevant business scenarios. During our pilot program with Carbonite Endpoint, we had a couple of users who engaged our support organization for remote recovery. Users were thrilled with the experience, as they assumed that files that had been inadvertently deleted had been preserved at a recent copy, so little to no work was lost.

As I highlighted earlier, one of the concerns that users presented during the trial was one of privacy - that remote device tracking made it possible for the company to track them outside of the office. Ideally, we'd like to have a way for users to clearly see whether this feature is enabled and/or active on their endpoint, in order to instill confidence, but we've yet to see that functionality.

October 02, 2019

Carbonite Endpoint Review

Verified User

Engineer in Information Technology

Education Management Company, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Likelihood to Recommend

Carbonite Endpoint is not suitable if you are looking for a centralized backup solution or for large environments when you need to manage a large number of users. Carbonite is well suited for small to medium-sized businesses that are looking for a cost-effective, extremely reliable data backup application.

July 27, 2019

Carbonite Rocks for Fast & Easy Backups!

Verified User

Executive in Corporate

Consumer Goods Company, 1-10 employees

Score 9 out of 10

Vetted Review

Verified User

Likelihood to Recommend

Backing up workstations and servers is easy to configure and works flawlessly. It may not work as well with SQL databases and/or cloud services, both of which I have not tested.

April 02, 2019

Excellent "fire and forget" backup tool.

Namrata D

Proprietor

GNV Enterprises (Retail, 51-200 employees)

Score 9 out of 10

Vetted Review

Verified User

Likelihood to Recommend

It's really great if you have a small or medium-sized business like ours. You can choose the number of computers you want to back up and pay per computer. And since it's pretty easy to set up and deploy, you don't need a dedicated IT guy to do it for you. On the other hand, if most of your data is already in the cloud (like Google Docs or Google Sheets) and you don't have any other critical data then you can get by without it.

February 15, 2019

Don't go without Carbonite

Troy Alcorn

Owner /Operator

Alcorn Enterprises, LLC DBA Buckeye Computer Services (Information Technology and Services, 1-10 employees)

Score 10 out of 10

Vetted Review

Likelihood to Recommend

Carbonite is well suited for anyone that wants an off-site backup. Small businesses are especially vulnerable to being put out of business if data is lost and this will keep that from happening.

January 30, 2019

Basic backup service but little customization for file types

Ruby Javaid

Chief Designer

buzzy design, LLC (Design, 1-10 employees)

Score 5 out of 10

Vetted Review

Verified User

Likelihood to Recommend

The biggest issue for me is the inability to select complete folders or data sets for backup. The backup is simple and easy to use, but until I can be sure that everything I want is being backed up, I can't really recommend this solution wholeheartedly. The online dashboard is lacking these options as well as the desktop application.

September 26, 2018

Carbonite Realtime Replication Solution

Sunery Yang

Cloud Business Manager

Synnex Metrodata Indonesia (Computer & Network Security, 201-500 employees)

Score 9 out of 10

Vetted Review

Likelihood to Recommend

Carbonite High Availability is very good to be used in Banking Financial Industry where it's core banking needs less downtime and also a standby DRC with the same value of data from the DC. The transaction flow can be saved by Carbonite when something happens with the DC.

December 22, 2017

Carbonite Review

Verified User

Director in Information Technology

Legal Services Company, 11-50 employees

Score 5 out of 10

Vetted Review

Likelihood to Recommend

Carbonite is a good solution for a stand-alone PC, a home PC or a laptop that leaves the office and has data on it. Definitely not an enterprise solution, even though they do provide higher-end packages, I would not recommend it to a client. I also question to call this a disaster recovery solution as it's retention is only 30 days.

December 14, 2017

Decent backup but keep an eye on it

Nathan Venno

IT Manager

VistaFood Exchange Inc (Wholesale, 51-200 employees)

Score 6 out of 10

Vetted Review

Verified User

Likelihood to Recommend

One of the few wholly online backup solution that provides and appliance-free backup (they do have that option as well). It does backup well - once running it really does what it needs to do with little need for intervention. Add/removing folders is simple. It offers an app that allows you to see your backups in pretty-near real time (if you are that obsessed).

July 18, 2017

Carbonite - Go To Backup for Small Non-Domain Businesses

Rob Rotundo

Service Manager

Professional Computer Associates (Information Technology and Services, 11-50 employees)

Score 8 out of 10

Vetted Review

Likelihood to Recommend

Carbonite is good for smaller businesses which don't have a domain environment with redirected profiles. If there is a computer running something like Quickbooks, that data is critical, and Carbonite is an easy way to ensure the data is backed up offsite in case of a disaster.

It's not as good for a larger domain environment. Restores and management would be cumbersome.

April 05, 2017

Carbonite is great for backups

Mahmoud Dahy

eLearning Development Manager

7 Mindsets (Education Management, 11-50 employees)

Score 8 out of 10

Vetted Review

Verified User

Likelihood to Recommend

Carbonite is great at providing backup at very low price for individual use. If you have a team of many employees who have so much data, it can cost a lot to backup everyone as Carbonite cost is based on how much storage team needs.

April 05, 2017

Peace of Mind from Carbonite

Verified User

Consultant in Other

Religious Institutions Company, 501-1000 employees

Score 10 out of 10

Vetted Review

Verified User

Likelihood to Recommend

It is amazing to help provide peace of mind. Most computers will crash at some point, and having Carbonite lets you know you're protected.

March 31, 2017

Carbonite for peace of mind

Nathanial Holt

Co Owner

Self-employed (Media Production, 1-10 employees)

Score 9 out of 10

Vetted Review

Verified User

Likelihood to Recommend

I think it works best as a way to keep your system backed up. I'm never afraid Im going to lose anything.

February 15, 2017

Carbonite for the win for multi reasons

Robb Glietz

Technology Advisor

RE/MAX Advantage Redlands (Real Estate, 51-200 employees)

Score 10 out of 10

Vetted Review

Verified User

Likelihood to Recommend

Can set it up to pull from multi data sources at various hours and place it on different media at different times with just a few mouse clicks, user-friendly. Able to check on computer backups and to get emails from Carbonite about computers that have not been backed up in some time.

September 28, 2016

My honest review of Carbonite for Business

Sean Ursulo

Technical Support Representative

TP-LINK North America (Consumer Electronics, 10,001+ employees)

Score 10 out of 10

Vetted Review

Verified User

Likelihood to Recommend

Carbonite is best suited for laptops and remote users that do not have a stable connection for onsite backups. This solution has worked perfectly to ensure I do not lose any data even if my computer is destroyed, lost, or stolen. It is a bit costly (storage-wise) if considered to be used locally or when onsite backups are an option.

September 19, 2016

Carbonite

Verified User

Analyst in Information Technology

Automotive Company, 10,001+ employees

Score 7 out of 10

Vetted Review

Verified User

Likelihood to Recommend

For small offices or small businesses Carbonite is a good choice.

June 23, 2016

Carbonite great cloud storage

Tina Cline

IT Support Specialist

270net Technologies (Information Technology and Services, 11-50 employees)

Score 7 out of 10

Vetted Review

Verified User

Likelihood to Recommend

Carbonite is making strides on the business needs but is not quite perfected for servers and enterprise. For simple small business or home backup needs, it is a good product.

February 23, 2016

Carbonite from a Consultant's perspective.

Anthony Shane

IT Consultant

Simplified IT Solutions (Information Technology and Services, 1-10 employees)

Score 8 out of 10

Vetted Review

Verified User

Likelihood to Recommend

While Carbonite is well suited for business and home use, it's definitely a better solution for home users. It's quick and easy, and doesn't require an IT department to manage it.