Carbonite Endpoint

Carbonite Endpoint Reviews

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Ratings and Reviews
(1-7 of 7)

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Derek Schroeder | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Carbonite Endpoint 360 support is exceptional. Any time assistance is needed a technician has been very helpful. It is very easy to setup the service but if there are any issues (and they are rare) technicians are efficient and helpful. If one is technical, they do not waste time providing whitepapers or providing full support for non-savvy users.
John Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
October 04, 2019

Best bang for your buck

Todd Frazier | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Tech was very knowledgeable about the product and the installation process. He was able to assist with the installation and we had it all completed in less than 45 minutes time. Just a phone call away for support! I would not hesitate in using them for your install and set-up as they will make sure all your I's are dotted and T's are crossed!
Score 9 out of 10
Vetted Review
Verified User
Review Source
The support staff was excellent. We were able to reach them quickly without having to jump through loops. They were polite and helpful and my turn around time to fix the issues I contacted them for was very good. Overall I had no issues with their support.
Score 9 out of 10
Vetted Review
Verified User
Review Source
This rating is solely based on the ease of use of the product. As I've not had to engage in custom policy writing, my experiences have been limited to the management console, which has been easy to understand and has not necessitated a call to support. I'd be interested in hearing from their solutions experts on how they mitigate the privacy concerns around device tracking, however.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The one flaw of Carbonite is its support. When we've had to reach out in the past, they left a bit to be desired and we didn't really get the answers we were hoping for.

Carbonite Endpoint Scorecard Summary

What is Carbonite Endpoint?

Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

Carbonite Endpoint Competitors

Carbonite Endpoint Pricing

More Pricing Information

On-premise Editions Pricing
Pricing DetailsTerms
Basic Computer Backup$24per month
Advanced Endpoint Protection$34per month
Basic Server Backup$50per month
Advanced Server Protection$147per month
Basic Backup$55per month
Advanced Protection$199per month

Carbonite Endpoint Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

What is Carbonite Endpoint?

Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

What is Carbonite Endpoint's best feature?

Reviewers rate Support Rating highest, with a score of 9.7.

Who uses Carbonite Endpoint?

The most common users of Carbonite Endpoint are from Small Businesses and the Information Technology & Services industry.