Carbonite Safe

Carbonite Safe
Formerly Mozy

About TrustRadius Scoring
Score 10.0 out of 100
Carbonite Safe

Overview

Recent Reviews

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Pricing

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Basic

$83.99

Cloud
per year

Plus

$119.99

Cloud
per year

Prime

$149.99

Cloud
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is Carbonite Safe?

Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

Carbonite Safe Competitors

Carbonite Safe Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

Box and Dropbox are common alternatives for Carbonite Safe.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Carbonite Safe are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (29)

Ratings

Reviews

(1-10 of 10)
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Vivian Vassar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We originally used a backup product from Microsoft. It was so glitchy and difficult to set up. We spent a lot of time on the phone with their tech team trying to get it to work. They would come up with different reasons and fixes but in the end, it couldn't do the job so we gave up. We switched to Mozy now Carbonite and the set up took minutes and no phone call for help.
Derek Schroeder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Amazon Cloud Drive deleted TONS of photos I backed up years ago. I'll never trust it again. I liked Dropbox better than Box b/c of its interface and intuitiveness. Google Drive is easy but doesn't back up automatically.
Kurt Ferguson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Mozy Pro is a great product for entry level and small businesses. It provides simple, effective backups with little to no technical expertise being required by the end users to benefit from it. I found that Code42's CrashPlan, was better when our storage needs increased dramatically, and users wanted a fresher interface than Mozy offered. We outgrew it, essentially. For small businesses, Mozy is tough to beat, but as you venture into the Enterprise market, Code42's product might be a better fit.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Mozy provides more enterprise features such as AD integration, but CrashPlan has better plans when backing up large amounts of data. Additionally when restoring data, CrashPlan displays file versions as a drill down on each file making it easy to find a specific version you are looking for. They offer similar security, performance, and restoration configurations. Mozy makes it easier to see stats on each individual backup.
Anthony Shane | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
While Mozy Pro gets the job done, Cloudberry is better for business. Cloudberry provides backing up to Amazon Web Services, however, requires a higher level tech set it up. CrashPlan has also been great and is unlimited.
Score 7 out of 10
Vetted Review
Verified User
Review Source
I have used different products such as Carbonite, Unitrends and Datto. Mozy is on a very similar level as Carbonite but has been more reliable overall from my experience. Unitrends and Datto have more complete products that offer a strong combination for local and cloud backup with more complete software support such as exchange and virtual environments. The big one being the virtual support which I believe is key for Mozy to better compete in the segment.
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • CrashPlan,Carbonite
I haven't used any other products in the cloud backup market. We chose Mozy because at the time they had the most robust central management console. Pricing with Mozy was going to be cheaper in the long run. Brand recognition also had something to do with it.