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Carbonite Safe

Carbonite Safe
Formerly Mozy

Overview

What is Carbonite Safe?

Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which…

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Recent Reviews

TrustRadius Insights

Mozy Pro is widely used as an end-user backup client across organizations, catering to high-level executives and C-level employees. It …
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Reviewer Pros & Cons

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Pricing

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Basic

$83.99

Cloud
per year

Plus

$119.99

Cloud
per year

Prime

$149.99

Cloud
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Carbonite Safe?

Carbonite Safe Competitors

Carbonite Safe Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

Box and Dropbox are common alternatives for Carbonite Safe.

The most common users of Carbonite Safe are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(30)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Mozy Pro is widely used as an end-user backup client across organizations, catering to high-level executives and C-level employees. It proves valuable in backing up profile data such as My Documents, My Pictures, Favorites, Desktop, and Downloads. The software's user-friendly web portal allows for easy administration, enabling users to add new users, restore backups, and download files effortlessly. Updating policies and pushing them out to users is a straightforward process with Mozy Pro. This background application seamlessly backs up selected folders to the Mozy/Carbonite cloud, ensuring data integrity, restoration, and retention for the entire organization. Users appreciate its fully automated backups that require little to no intervention. With an easy-to-use interface and faster restore times compared to local backups, Mozy Pro stands out as a reliable solution. Small businesses find it particularly valuable as it can easily scale with their organization. For design files on work and personal computers, Mozy serves as a convenient backup service that facilitates effortless file transfers between machines. In small business environments, Mozy Pro serves the purpose of both offsite and onsite backup effectively safeguarding data. Its installation and setup are simple, along with intuitive day-to-day use and administration. By managing storage volume at the organizational level, Mozy simplifies data management while providing a user-friendly console for accessing backup sets, file systems, backup history, and restore options. Integration with Active Directory enhances user provisioning and management convenience. Restoration is effortless with the ability to select backup sets or individual files while also allowing for restoring the latest or older versions as needed. Throughout the day, Mozy ensures critical files are backed up efficiently across the organization. Moreover, it proves cost-effective when utilized for backing up subsidiary servers or handling automatic backups of work laptops to address data loss due to system or hard drive failure.

Simple and Easy Administrative Interface: Reviewers have praised the administrative web interface of the product, with multiple users stating that it is simple and easy to use. They have found it effortless to provision users, monitor data usage, disable users, and update policies for controlling user access to folders and options.

Effortless Installation and Updates: Many reviewers appreciate the straightforward process of installing and updating clients. The client notifies them when a new update is available, and the installation and updates generally go smoothly.

Fast Backups with Visual Indication: Users are impressed with the performance of the product in terms of backups. They mention that backups are fast and barely noticeable, while also appreciating the visual indication of backed-up files through color dots. Green dots indicate already backed up files, while brown dots indicate files that will be backed up in the next round.

Expensive Storage: Some users have expressed that Mozy is somewhat pricey for the amount of storage provided, especially when compared to other vendors offering unlimited storage at a more reasonable price. They found it to be expensive and not a good value for the price.

Lack of Data Deduplication: The absence of data deduplication has been seen as a drawback by some users, particularly considering the limited amount of storage available. Users have mentioned that the lack of data deduplication was a downside.

Dated Interface: Several reviewers have described the interface of Mozy Pro as slightly outdated and not as modern as competing backup solutions. They noted that the interface looked dated and could benefit from a more modern design.

Attribute Ratings

Reviews

(1-11 of 11)
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Vivian Vassar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We originally used a backup product from Microsoft. It was so glitchy and difficult to set up. We spent a lot of time on the phone with their tech team trying to get it to work. They would come up with different reasons and fixes but in the end, it couldn't do the job so we gave up. We switched to Mozy now Carbonite and the set up took minutes and no phone call for help.
Derek Schroeder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Amazon Cloud Drive deleted TONS of photos I backed up years ago. I'll never trust it again. I liked Dropbox better than Box b/c of its interface and intuitiveness. Google Drive is easy but doesn't back up automatically.
Kurt Ferguson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Mozy Pro is a great product for entry level and small businesses. It provides simple, effective backups with little to no technical expertise being required by the end users to benefit from it. I found that Code42's CrashPlan, was better when our storage needs increased dramatically, and users wanted a fresher interface than Mozy offered. We outgrew it, essentially. For small businesses, Mozy is tough to beat, but as you venture into the Enterprise market, Code42's product might be a better fit.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Mozy provides more enterprise features such as AD integration, but CrashPlan has better plans when backing up large amounts of data. Additionally when restoring data, CrashPlan displays file versions as a drill down on each file making it easy to find a specific version you are looking for. They offer similar security, performance, and restoration configurations. Mozy makes it easier to see stats on each individual backup.
Anthony Shane | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
While Mozy Pro gets the job done, Cloudberry is better for business. Cloudberry provides backing up to Amazon Web Services, however, requires a higher level tech set it up. CrashPlan has also been great and is unlimited.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have used different products such as Carbonite, Unitrends and Datto. Mozy is on a very similar level as Carbonite but has been more reliable overall from my experience. Unitrends and Datto have more complete products that offer a strong combination for local and cloud backup with more complete software support such as exchange and virtual environments. The big one being the virtual support which I believe is key for Mozy to better compete in the segment.
Score 1 out of 10
Vetted Review
Verified User
  • CrashPlan,Carbonite
I haven't used any other products in the cloud backup market. We chose Mozy because at the time they had the most robust central management console. Pricing with Mozy was going to be cheaper in the long run. Brand recognition also had something to do with it.
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