Carbonite Safe

Carbonite Safe
Formerly Mozy

About TrustRadius Scoring
Score 10.0 out of 100
Carbonite Safe

Overview

Recent Reviews

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Pricing

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Basic

$83.99

Cloud
per year

Plus

$119.99

Cloud
per year

Prime

$149.99

Cloud
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is Carbonite Safe?

Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

Carbonite Safe Competitors

Carbonite Safe Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

Box and Dropbox are common alternatives for Carbonite Safe.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Carbonite Safe are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (29)

Ratings

Reviews

(1-11 of 11)
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Kurt Ferguson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Cheap and effective backups - We prevented employees from losing lots of time, and the company losing money, by helping people retain copies of important files even after equipment failures or theft.
  • Requires very little technical knowledge to operate - Once the administrators setup the backup profiles, the users just need to login after the software installed, and Mozy Pro takes care of the rest. When dealing with non-technical people, this is essential.
  • Eventually outgrew it - We eventually outgrew Mozy Pro, and other products became more appealing due to a newer interface, more storage, data deduplication, and strong compression being available with those other solutions
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
Ruby Javaid | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • When my computer crashed in 2013, I had only been in business for 2 years. But if I had lost all those files, that would be have been tens of thousands of dollars worth of work down the drain. So it definitely saved me there.
  • Also saves time when transferring between devices, because I can turn it on and let it restore while I go do other things instead of having to put all my files on a hard drive and then transferring them over manually.
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • Mozy has lead to a negative impact in employee efficiency. This is due to the amount of time spent troubleshooting issues.
  • Our customer service to our subsidiary has lacked due to the inability to capture a backup every day.