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Carbonite Safe

Carbonite Safe
Formerly Mozy

Overview

What is Carbonite Safe?

Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which…

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Recent Reviews

TrustRadius Insights

Mozy Pro is widely used as an end-user backup client across organizations, catering to high-level executives and C-level employees. It …
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Pricing

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Basic

$83.99

Cloud
per year

Plus

$119.99

Cloud
per year

Prime

$149.99

Cloud
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Carbonite Safe?

Carbonite Safe Competitors

Carbonite Safe Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

Box and Dropbox are common alternatives for Carbonite Safe.

The most common users of Carbonite Safe are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(29)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Mozy Pro is widely used as an end-user backup client across organizations, catering to high-level executives and C-level employees. It proves valuable in backing up profile data such as My Documents, My Pictures, Favorites, Desktop, and Downloads. The software's user-friendly web portal allows for easy administration, enabling users to add new users, restore backups, and download files effortlessly. Updating policies and pushing them out to users is a straightforward process with Mozy Pro. This background application seamlessly backs up selected folders to the Mozy/Carbonite cloud, ensuring data integrity, restoration, and retention for the entire organization. Users appreciate its fully automated backups that require little to no intervention. With an easy-to-use interface and faster restore times compared to local backups, Mozy Pro stands out as a reliable solution. Small businesses find it particularly valuable as it can easily scale with their organization. For design files on work and personal computers, Mozy serves as a convenient backup service that facilitates effortless file transfers between machines. In small business environments, Mozy Pro serves the purpose of both offsite and onsite backup effectively safeguarding data. Its installation and setup are simple, along with intuitive day-to-day use and administration. By managing storage volume at the organizational level, Mozy simplifies data management while providing a user-friendly console for accessing backup sets, file systems, backup history, and restore options. Integration with Active Directory enhances user provisioning and management convenience. Restoration is effortless with the ability to select backup sets or individual files while also allowing for restoring the latest or older versions as needed. Throughout the day, Mozy ensures critical files are backed up efficiently across the organization. Moreover, it proves cost-effective when utilized for backing up subsidiary servers or handling automatic backups of work laptops to address data loss due to system or hard drive failure.

Simple and Easy Administrative Interface: Reviewers have praised the administrative web interface of the product, with multiple users stating that it is simple and easy to use. They have found it effortless to provision users, monitor data usage, disable users, and update policies for controlling user access to folders and options.

Effortless Installation and Updates: Many reviewers appreciate the straightforward process of installing and updating clients. The client notifies them when a new update is available, and the installation and updates generally go smoothly.

Fast Backups with Visual Indication: Users are impressed with the performance of the product in terms of backups. They mention that backups are fast and barely noticeable, while also appreciating the visual indication of backed-up files through color dots. Green dots indicate already backed up files, while brown dots indicate files that will be backed up in the next round.

Expensive Storage: Some users have expressed that Mozy is somewhat pricey for the amount of storage provided, especially when compared to other vendors offering unlimited storage at a more reasonable price. They found it to be expensive and not a good value for the price.

Lack of Data Deduplication: The absence of data deduplication has been seen as a drawback by some users, particularly considering the limited amount of storage available. Users have mentioned that the lack of data deduplication was a downside.

Dated Interface: Several reviewers have described the interface of Mozy Pro as slightly outdated and not as modern as competing backup solutions. They noted that the interface looked dated and could benefit from a more modern design.

Attribute Ratings

Reviews

(1-11 of 11)
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Vivian Vassar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Carbonite Safe to back up files on all of our computers including pictures, videos, and documents. Once we set the system up, it is easy to check on each computer to see what is backed up by looking at the colored dots next to each file. This indicates currently backed up or backing up on the next save.
Derek Schroeder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is a background application that is in use on one or more servers. It is a cloud backup software where you select a number of folders to automatically backup to the Mozy/Carbonite cloud. It has historically worked by selecting the amount of storage one needs and backup up the needed files. It is in use by an entire organization but it does so behind the scenes. The problem it solves is data integrity, restoration, and retention.
Matt Karcher | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I support a client who uses Mozy Pro for backing up a single Windows Server application and data in a small business environment. My client utilizes Mozy Pro for offsite backup in addition to onsite backup for data protection.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Mozy was provided by the organization for which I used to work as an automatic backup solution. It was installed on our work laptops to back up our data daily. It addresses the problem of lost data due to system or hard drive failure.
Kurt Ferguson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Mozy Pro was our one and only end-user backup client at my previous employer. It was used across the entire organization, including high-level executives all the way to the C-level. We used IT to backup users' critical files, although we did not use it to perform full backups of machines. It primary was used to backup profile data, such as My Documents, My Pictures, Favorites, Desktop, Downloads, etc. Mozy Pro does an excellent job of this. It is also very easy to administer from the web portal. It makes adding new users, restoring backups or downloading them very easy, for both admins and end-users. We were also very impressed with how easy it was to update policies and push those to users. It worked very well, and we rarely had to engage support for anything.
Ruby Javaid | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Mozy as a backup service for all my design files on my work computer as well as my personal files on my home computer. The plan I'm on lets me have up to 3 computers connected for backup, so I have my parents' laptop being backed up as well.
Business wise, this tool is invaluable. My computer crashed a few years ago completely. To the point where I had to do a factory reset. If it hadn't been for Mozy, I would have lost everything. Fortunately I had Mozy and lost almost nothing. It's also great for transferring computers. You can do a final backup on the old machine and do a full restore on the new machine and everything will be restored in the same way as it was on the old machine, file folder structures included.
Score 7 out of 10
Vetted Review
Verified User
Incentivized

Our organization utilizes Mozy for cloud backup and DR. Mozy is simple to install, easy to set up, use and administer. Storage volume is managed at the organizational level so individual machines can store as much as they require. Backups can be scheduled to run in the background with various options to determine performance implications.

When dealing with Mozy enterprise there are two perspectives, user and administrator. For the user Mozy presents the user a nice console that allows them to access backup sets (your files grouped together, like music or pictures), file system, backup history (stats on each backup including number of files added to the set), and restore.

From the administration perspective Mozy integrates with AD making user provisioning and management fairly simple (for example with integrated login users do not need separate passwords).

Restoration is very easy for the end user. It can be done based on backup sets (e.g. restore all photos) or file system. Additionally files can be restored from their latest version or an older version.

Anthony Shane | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I'm currently using Mozy Pro for a few clients of mine to back up data (files, etc.) It addresses the need to have fully automated backups with little to no user intervention.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Mozy is being used throughout several clients at my company and has been extremely reliable. The software is as set and forget as is comes. We have even come to prefer restoring files from the Mozy cloud over our local backups due to its easy to use interface and faster overall restore times. Great product for small businesses that can easily grow along with you.
Score 1 out of 10
Vetted Review
Verified User
Mozy is being used to back up our subsidiary's servers. When researching for a cloud hosted backup solution Mozy was able to check off the most on our must have list. Mozy was intended to replace the use of a real enterprise backup solution and be a low cost solution for backing up a few servers. For this requirement, they have done well.
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