Carbonite Safe (formerly Mozy)

Carbonite Safe (formerly Mozy) Reviews

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Ratings and Reviews
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Vivian Vassar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
Derek Schroeder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I have not had to utilize Carbonite Safe support too often, but they have always been very good. There are very few technical issues so their support does not come in handy, unless one needs assistance with installation or setup. In cases when it is needed, my support tickets with Carbonite Safe have always gone well.

Carbonite Safe (formerly Mozy) Scorecard Summary

What is Carbonite Safe (formerly Mozy)?

Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

Carbonite Safe (formerly Mozy) Competitors

Carbonite Safe (formerly Mozy) Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Basic$83.99per year
Plus$119.99per year
Prime$149.99per year

Carbonite Safe (formerly Mozy) Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Carbonite Safe (formerly Mozy)?

Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

What are Carbonite Safe (formerly Mozy)'s top competitors?

Box, Dropbox, and Backblaze are common alternatives for Carbonite Safe (formerly Mozy).

What is Carbonite Safe (formerly Mozy)'s best feature?

Reviewers rate Support Rating highest, with a score of 10.

Who uses Carbonite Safe (formerly Mozy)?

The most common users of Carbonite Safe (formerly Mozy) are from Small Businesses and the Information Technology & Services industry.