Carbonite Server

Carbonite Server

Score 8.6 out of 10
Carbonite Server

Overview

What is Carbonite Server?

Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server...
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Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Backup to the cloud (20)
    10.0
    100%
  • Incremental backup identification (19)
    10.0
    100%
  • Multiple backup destinations (15)
    10.0
    100%
  • Instant recovery (16)
    8.2
    82%

Video Reviews

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Pricing

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Power

$800.04

On Premise
per year

Ultimate

1,300.08

On Premise
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.carbonite.com/en/cloud…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Carbonite Server: Portal
02:54
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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

8.6Avg 8.2
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Product Details

What is Carbonite Server?

Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department can rest easy knowing their data is safe. According to the vendor, Carbonite Server is easy to configure and schedule automatic backups (full, incremental and differential) that require zero user interaction. Users can choose local, cloud or hybrid backup targets.

Carbonite Server Features

Data Center Backup Features

  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Snapshots

Additional Features

  • Supported: Hybrid Cloud: Ability to store and back up data to the cloud and/or locally.
  • Supported: Hot Backup: Backups occur automatically after you set policies with no disruption to normal workflow
  • Supported: Image Backup & Bare Metal Restore (BMR): Restore to new, existing or dissimilar hardware from bare metal with no OS or other software installation required
  • Supported: Hyper-V Image Backup: Complete snapshot protection with full backup capability
  • Supported: Exchange Online Backup: Mailbox-level backup of Exchange Online mail and calendars and cross-user data restore between local Exchange and Office 365
  • Supported: Scheduling & Management: Perform full, incremental or differential backups for more efficient, more frequent backups and more relevant recovery points
  • Supported: Security & Compliance: Provides 128-bit encryption and Transport Layer Security (TLS) by default, with a 256-bit private key encryption option; supports FERPA, GLBA and HIPAA compliance.
  • Supported: Dedicated Support: Call, email or chat with our U.S.-based business support team 7 days a week. With our free valet install, a Carbonite business team member will install and optimize Carbonite Server Backup for your business at no extra charge.

Carbonite Server Video

Get an overview of the features and functionality of the Carbonite Server Portal to make administration of the entire backup environment easier Subscribe to Carbonite on YouTube: https://www.youtube.com/user/carbonitebackup Follow Carbonite on Vimeo: https://vimeo.com/user375...
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Carbonite Server Integrations

Carbonite Server Competitors

Carbonite Server Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo
Supported CountriesWorldwide
Supported LanguagesEnglish, German

Frequently Asked Questions

Acronis Cyber Backup, IDrive, and Carbonite Safe are common alternatives for Carbonite Server.

Reviewers rate Business application protection and Multiple backup destinations and Incremental backup identification highest, with a score of 10.

The most common users of Carbonite Server are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
We are using Carbonite server backup as or current backup solution for 6 servers. We are also using the desktop version for key players within the organization. The intention of bringing the products in is to have a safety net in a place other than Microsoft's built-in shadow copy system.
  • Backups
  • Installation of client
  • Reliability
  • The user interface is clunky.
  • Admin console is very slow.
It is well suited when backing up a small number of servers on a timed schedule.
Data Center Backup (5)
74%
7.4
Business application protection
70%
7.0
Multiple backup destinations
70%
7.0
Incremental backup identification
80%
8.0
Backup to the cloud
100%
10.0
Snapshots
50%
5.0
  • We have a safety net that we didn't have before.
  • Key players are now backed up through an automated system that was easy to silently install.
  • The resources used impacted our exchange server negatively and slowed email until it was disabled.
I prefer code42's admin console, it was cleaner, more responsive, and easier to navigate. The backup system was very similar.
2
Systems Administration
2
Systems Administrator, IT Manager
  • ensuring that our servers are properly backed up
  • reliability when it comes to knowing that backups are being executed on the proper schedule as required
  • We were able to backup an older systems that is not supported by carbonite by settings backups to be executed by Windows but outputting those backups to a server that carbonite can backup
  • we are currently using carbonite server to its full extent within my org
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Yes
This organization used Carbonite previously
  • Price
  • Product Reputation
  • Positive Sales Experience with the Vendor
Knowing that this is a good quality product is extremely important especially in today's environment due to constant product upgrades and re-branding which on occasion changes major functions within the product
I honestly think I would have demoed a few trial period of another well known product prior to the renewal, unfortunately we were up against a renewal deadline which forced our hand a little quicker than I would have liked.
Score 6 out of 10
Vetted Review
Verified User
We use Carbonite Server Backup across the whole organization. We are using it to backup the VM, SQL, Oracle DB and Exchange server Backup. This has solved the problem of hardware utilization, as we store data in their cloud vault.
  • Granular restore for application and file level restore are very good and simple
  • Web central control is very simple and straight forward for configuration backup
  • Director server configuration is easy and simple to setup
  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
This is suitable for VM infra and physical server backup. It offers application level backup and restore. However, it does not support DAG backup. It offers very good data management as you don't have to worry about the space utilized in the Cloud vault or Base vault. Not suitable for audit report, and it won't be available if there are any business needs that you failed. We have suffered in this section as we could not provide the reports to our audit team. We failed and the product itself failed. Not advanced compared with Veeam, Druva, and Acronis backups.
Data Center Backup (5)
78%
7.8
Business application protection
80%
8.0
Multiple backup destinations
80%
8.0
Incremental backup identification
90%
9.0
Backup to the cloud
90%
9.0
Snapshots
50%
5.0
  • Again, for some time, we had negative impact when they changed the notification setup. We could not get notifications for a long time. They did not inform user about the changes.
  • They modified the cloud data access method and users were not aware of this. Previously users had visibility of which data was available at their Base vault.
  • We had a disaster in one of our Hyper-v environments because of hardware failure. We could restore complete servers without any trouble or assistance with Evault. It is very easy to restore the VM level. It also take much less time.
We migrated from NetBackup as we wanted to get rid of our Tape library and media used. We also compared with Veeam to replace the Carbonite server backup. We changed our plan, as we needed storage. It is not in our budget. We continued with Carbonite as they are cheaper in cloud.
10
We represent infra management.
10
One who knows the backup concepts and has worked hands on in Windows and VMware.
  • VMware Backup
  • Application level backup includes SQL and exchange
  • Hyper-V Backup
  • Backups directly to cloud
  • Virtual Appliance option for Backup storage (ERA)
  • CDR to have the yearly DR test
  • We have used most of the features and we are waiting for support to cloud instances.
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
Veeam Backup & Replication, Veritas NetBackup, Dell EMC Avamar, Commvault
Yes
NetBackup: Since we wanted to get rid of library and Tape media
  • Price
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
  • Analyst Reports
The most important factor for our decision was it has hardware as well as cloud storage or we call it a hybrid. It has good space saving features where it stores only block level changes instead of file level changes.
I might look for the future features where we dont have to regret a specific feature. Even though it is costly product, we prefer to have features which support all variety of devices from handheld to Cloud.
  • Implemented in-house
No
Change management was a big part of the implementation and was well-handled
The product set up is not complicated we have received all the required things.
  • There were none.
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Yes
We had an issue with generating reports and later found that they do have problems with the reporting.
There are no such cases, but 80% of the time we got our problem solved. We had no issue with most of the cases.
  • Granular restore of files
  • Mail level restore or granular level restore of exchange
  • VM level restore
  • Reports have a lot of incorrect data.
  • Large VMs are not supported; it has increased for years now. I think it is better.
No
Product needs a lot of improvements in some features like Cloud and Reporting.
Score 5 out of 10
Vetted Review
Verified User
EVault is used for backups for our entire company. It backs up physical Windows, SQL databases, IBM i, and VMware virtual machines. We replicate the backups to our secondary datacenter. It allows us to consolidate one one backup platform and eliminate manual intervention of rotating tapes or other media.
  • Multi-platform backup.
  • Hardware agnostic.
  • Length of time for backups to complete because it never has to run a full backup after the first one.
  • Support is generally helpful.
  • Flexible replication topologies.
  • Backup management portal is difficult to manage for hardware/OS upgrades. Not all agents are supported in it either.
  • New product support - vSphere 6.5 is still not supported and doesn't work.
  • Scheduling backups are too time-consuming compared to other products.
  • Finding the log file from email alerts is almost impossible. Log file names on the Director are too generic and no identifier in the name.
  • VMware backups provide no way of centrally showing what VMs are backed up. You have to use the notes of the backup job and manually check each VM.
  • Overall product management is complex. Many different components that work together but there can be 3 or 4 places to check for problems.
  • Backup reporting is there but requires yet another component to be installed.
  • Deduplication only on a per job level.
EVault works well in small companies where the rate of change with servers and backups is low. Medium and large companies will probably be better off with a more proven platform that offers enterprise features like global deduplication and centralized management. The cost is relatively low and you don't have to buy proprietary hardware.
Data Center Backup (10)
73%
7.3
Business application protection
60%
6.0
Incremental backup identification
100%
10.0
Backup to the cloud
100%
10.0
Deduplication and file compression
30%
3.0
Snapshots
60%
6.0
Flexible deployment
80%
8.0
Management dashboard
40%
4.0
Platform support
80%
8.0
Retention options
80%
8.0
Encryption
100%
10.0
  • We only have to support one backup platform - so reduced employee time and software/hardware costs.
  • Overall works well and we don't have to spend a lot of time on it because we have little change with servers.
  • Lack of new product support has held us back on some upgrades.
Product was in place before I started working here. It works well for us because the cost was low and it supported our applications and operating systems. We will be evaluating backup and recovery within 12 months to see if EVault is still the best product for us.
2
IT only
2
General IT and OS/application knowledge.
Danny Cockrell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Carbonite Server Backup across our entire organization. I needed backup of files that I could easily verify and let work through the night. I wanted to use a product that was easy to manage because my time is very limited but I know from experience that it is very important to everyone in our operation that we have a solid backup plan.
  • It is very easy to select shared network drives. If you have it mapped on your profile, it finds them just as you find them each day as you use the network drives.
  • Click and go!
  • The screen is very easy to understand.
  • I love how you can validate your backup.
  • I can do a quick restore to an external local hard drive to test my data being backed up.
  • I would love for Carbonite to backup my VMs from server 2012 R2 datacenter.
  • If a drive is not properly mapped, it won't let me browse to find it.
  • You must have your network drives mapped properly for it to find them for a backup.
It you are looking to backup locally on a machine or from a server, it is ideal. If you are limited on local storage for your backup, you can't use this efficiently to backup directly to the cloud unless you have major bandwidth at your disposal. Even then, if you are having issues, it is nice to have a local backup.
  • The cost is very fair.
  • With the compression, it helped hold down my backup costs.
  • Did not have to invest in a bunch of equipment to use.
Much easier, I love how easy it is to verify my backups. With some other products, I did not really know how they were doing because it was too time-consuming to verify the backup. With carbonite, I get email reports every day with any issues and with successes! That is going to my phone which is very convenient.
1
Backup of data files of all our staff.
1
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