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Carbonite Server Reviews

56 Ratings
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Score 7.6 out of 100

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Reviews (1-25 of 32)

Anonymous | TrustRadius Reviewer
December 11, 2019

A solid backup system, but could use a little help

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • We have a safety net that we didn't have before.
  • Key players are now backed up through an automated system that was easy to silently install.
  • The resources used impacted our exchange server negatively and slowed email until it was disabled.
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Anonymous | TrustRadius Reviewer
November 22, 2019

Carbonite Backup has good versatility but has to include reporting which is the crucial part that is missing.

Verified User
Score 6 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Again, for some time, we had negative impact when they changed the notification setup. We could not get notifications for a long time. They did not inform user about the changes.
  • They modified the cloud data access method and users were not aware of this. Previously users had visibility of which data was available at their Base vault.
  • We had a disaster in one of our Hyper-v environments because of hardware failure. We could restore complete servers without any trouble or assistance with Evault. It is very easy to restore the VM level. It also take much less time.
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Timika Hite | TrustRadius Reviewer
May 26, 2017

Carbonite EVault Backup and Disaster Recovery made easy

Timika Hite
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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Eric Romaine | TrustRadius Reviewer
May 22, 2017

Small Company Flexible Solution

Eric Romaine
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • For a small firm, it has outsourced an important element to support our business continuity.
  • Email archiving was something we couldn't keep up with an EVault type of solution. We have more control of our file storage size than email, so we felt we were paying too much to archive spam and solicitations than important business communication. We went to a Google solution which was extremely cost effective and with more features.
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Russ Kruse | TrustRadius Reviewer
May 19, 2017

Carbonite EVault - a good product

Russ Kruse
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • With the reliable backups, replication to our off site data center and replication of key, critical servers to the EVault cloud, we have been able to maintain a viable business presence in all working conditions and disasters.
  • The single area where we have had some issues that cause concern is the ability of the evault cloud restore team to fulfill it's contractual obligations to restore the machines replicated to the evault cloud in a manner that allows for connectivity to those machines in a timely manner. This issue has a definite affect on our ROI and our ability to be 'open for business' in a regional disaster.
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Kirk Phillips | TrustRadius Reviewer
May 17, 2017

Happy Camper

Kirk Phillips
Score 9 out of 10
Vetted Review
Reseller
Review Source

Return on Investment

  • Don't know as I'm a reseller but I've been able to restore/recover important files.
  • ROI was excellent on getting email data back from backup. It did take a lot of time but that was due to how the CIO wanted it put back in pieces since new mail was turned on before the restore happended.
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Janet Kowal | TrustRadius Reviewer
December 21, 2016

Carbonite works for us

Janet Kowal
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • I feel that it's had a positive impact on the library's security, in that it's not that hard to use, and I think the value for what we pay is worth it.
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Matt Cubbage | TrustRadius Reviewer
December 15, 2016

Carbonite better than Tape

Matt Cubbage
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Saved us the money of having to buy a new tape backup system and the server that it would have run on.
  • It also helps that when an upgrade comes out we just install it - no worry of tapes not working or running out of room on a tape that night and having to fix it the next day.
  • These two alone saved us lots of money, man hours, and possible down time.
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MORRIS WATSON | TrustRadius Reviewer
December 22, 2016

Carbonite Server Backup Review

MORRIS WATSON
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • As the owner, my main responsibility is to manage the back end of the business, sales, marketing and anything else needed!! Anything that I can turn over to a RESPONSIBLE party to handle frees up my time to devote to all these other areas.
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Lauren Fitzpatrick | TrustRadius Reviewer
July 10, 2014

Great recovery, not so great support

Lauren Fitzpatrick
Score 5 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • It has decreased the amount of time it took to maintain backups on a daily basis. When we were on tapes, it was a daily responsibility. The digital solution runs itself each day, so as long as it is working it frees up IT's time for other projects.
  • It reduces the cost associated with having to maintain a second location and sever equipment for DR. This is a huge cost for a small business and hard to maintain on a small staff.
  • DR tests are much simpler since IT does not spin-up the DR environment. In the case of an event, eVault does the heavy lifting.
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Anonymous | TrustRadius Reviewer
May 19, 2017

EVault's ease-of-use works for us

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Our DR plan is based on using EVault backups
  • No hard numbers, but the ability to restore individual files quickly has saved me quite a bit of time and users appreciate the quick turn-around on restore requests
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Anonymous | TrustRadius Reviewer
May 17, 2017

EVault for small/medium businesses

Verified User
Score 5 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • We only have to support one backup platform - so reduced employee time and software/hardware costs.
  • Overall works well and we don't have to spend a lot of time on it because we have little change with servers.
  • Lack of new product support has held us back on some upgrades.
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Carbonite Server Scorecard Summary

Likelihood to Recommend (56)
7.6
Likelihood to Renew (6)
4.8
Usability (1)
5.5
Support (1)
5.5
Implementation (1)
6.4

Feature Scorecard Summary

Universal recovery (7)
8.3
Live recovery (8)
8.2
Recovery verification (7)
7.9
Business application protection (12)
7.8
Multiple backup destinations (13)
7.8
Incremental backup identification (17)
8.4
Backup to the cloud (18)
9.4
Deduplication and file compression (12)
7.6
Snapshots (9)
6.3
Flexible deployment (9)
7.9
Management dashboard (9)
7.5
Platform support (10)
7.5
Retention options (11)
7.7
Encryption (11)
8.5

About Carbonite Server

Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department can rest easy knowing their data is safe. According to the vendor, Carbonite Server is easy to configure and schedule automatic backups (full, incremental and differential) that require zero user interaction. Users can choose local, cloud or hybrid backup targets.
Categories:  Disaster Recovery,  Data Center Backup

Carbonite Server Features

Data Center Backup Features
Does not have featureUniversal recovery
Does not have featureLive recovery
Does not have featureRecovery verification
Has featureBusiness application protection
Has featureMultiple backup destinations
Has featureIncremental backup identification
Has featureBackup to the cloud
Does not have featureDeduplication and file compression
Has featureSnapshots
Does not have featureFlexible deployment
Does not have featureManagement dashboard
Does not have featurePlatform support
Does not have featureRetention options
Does not have featureEncryption
Additional Features
Has featureHybrid Cloud: Ability to store and back up data to the cloud and/or locally.
Has featureHot Backup: Backups occur automatically after you set policies with no disruption to normal workflow
Has featureImage Backup & Bare Metal Restore (BMR): Restore to new, existing or dissimilar hardware from bare metal with no OS or other software installation required
Has featureHyper-V Image Backup: Complete snapshot protection with full backup capability
Has featureExchange Online Backup: Mailbox-level backup of Exchange Online mail and calendars and cross-user data restore between local Exchange and Office 365
Has featureScheduling & Management: Perform full, incremental or differential backups for more efficient, more frequent backups and more relevant recovery points
Has featureSecurity & Compliance: Provides 128-bit encryption and Transport Layer Security (TLS) by default, with a 256-bit private key encryption option; supports FERPA, GLBA and HIPAA compliance.
Has featureDedicated Support: Call, email or chat with our U.S.-based business support team 7 days a week. With our free valet install, a Carbonite business team member will install and optimize Carbonite Server Backup for your business at no extra charge.

Carbonite Server Screenshots

Carbonite Server Integrations

Hyper-V, Microsoft Exchange, Microsoft SQL Server, MailStore, Microsoft Exchange Online, Microsoft Sharepoint, Oracle

Carbonite Server Competitors

Acronis Cyber Backup, IDrive, Carbonite Safe (formerly Mozy), StorageCraft

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

Carbonite Server Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Carbonite Server Technical Details

Deployment Types:On-premise
Operating Systems: Windows
Mobile Application:No
Supported Countries:Worldwide
Supported Languages: English, German