Carbonite Server

Carbonite Server

Score 8.6 out of 10
Carbonite Server


What is Carbonite Server?

Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server...
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Recent Reviews

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Popular Features

View all 14 features
  • Backup to the cloud (20)
  • Incremental backup identification (19)
  • Multiple backup destinations (15)
  • Instant recovery (16)

Video Reviews

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On Premise
per year



On Premise
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Carbonite Server: Portal
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Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

8.6Avg 8.1
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Product Details

What is Carbonite Server?

Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department can rest easy knowing their data is safe. According to the vendor, Carbonite Server is easy to configure and schedule automatic backups (full, incremental and differential) that require zero user interaction. Users can choose local, cloud or hybrid backup targets.

Carbonite Server Features

Data Center Backup Features

  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Snapshots

Additional Features

  • Supported: Hybrid Cloud: Ability to store and back up data to the cloud and/or locally.
  • Supported: Hot Backup: Backups occur automatically after you set policies with no disruption to normal workflow
  • Supported: Image Backup & Bare Metal Restore (BMR): Restore to new, existing or dissimilar hardware from bare metal with no OS or other software installation required
  • Supported: Hyper-V Image Backup: Complete snapshot protection with full backup capability
  • Supported: Exchange Online Backup: Mailbox-level backup of Exchange Online mail and calendars and cross-user data restore between local Exchange and Office 365
  • Supported: Scheduling & Management: Perform full, incremental or differential backups for more efficient, more frequent backups and more relevant recovery points
  • Supported: Security & Compliance: Provides 128-bit encryption and Transport Layer Security (TLS) by default, with a 256-bit private key encryption option; supports FERPA, GLBA and HIPAA compliance.
  • Supported: Dedicated Support: Call, email or chat with our U.S.-based business support team 7 days a week. With our free valet install, a Carbonite business team member will install and optimize Carbonite Server Backup for your business at no extra charge.

Carbonite Server Video

Get an overview of the features and functionality of the Carbonite Server Portal to make administration of the entire backup environment easier Subscribe to Carbonite on YouTube: Follow Carbonite on Vimeo:
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Carbonite Server Integrations

Carbonite Server Competitors

Carbonite Server Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo
Supported CountriesWorldwide
Supported LanguagesEnglish, German

Frequently Asked Questions

Acronis Cyber Backup, IDrive, and Carbonite Safe are common alternatives for Carbonite Server.

Reviewers rate Business application protection and Multiple backup destinations and Incremental backup identification highest, with a score of 10.

The most common users of Carbonite Server are from Small Businesses (1-50 employees).
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(1-25 of 34)
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Score 8 out of 10
Vetted Review
Verified User
  • Wait time for customer service could be shorter since its just not feasible to go through the entire documentation just to resolve some specific issues. Its much faster to just explain my current situation to the tech agent and both of us figure it out.
  • Very satisfied with the customer service. I have talked to some really helpful agents who are patient and willing to teach since they're really familiar with the system. Overall it has been a good experience, though the wait time could be long at times.
  • Documentation could be improved. Less technical jargon and more plain English to reach the point across would be appreciated. Not all IT admins graduate from Stanford.
Score 9 out of 10
Vetted Review
Verified User
  • We have a safety net that we didn't have before.
  • Key players are now backed up through an automated system that was easy to silently install.
  • The resources used impacted our exchange server negatively and slowed email until it was disabled.
Score 6 out of 10
Vetted Review
Verified User
  • Again, for some time, we had negative impact when they changed the notification setup. We could not get notifications for a long time. They did not inform user about the changes.
  • They modified the cloud data access method and users were not aware of this. Previously users had visibility of which data was available at their Base vault.
  • We had a disaster in one of our Hyper-v environments because of hardware failure. We could restore complete servers without any trouble or assistance with Evault. It is very easy to restore the VM level. It also take much less time.
Timika Hite | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Eric Romaine | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • For a small firm, it has outsourced an important element to support our business continuity.
  • Email archiving was something we couldn't keep up with an EVault type of solution. We have more control of our file storage size than email, so we felt we were paying too much to archive spam and solicitations than important business communication. We went to a Google solution which was extremely cost effective and with more features.
Russ Kruse | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • With the reliable backups, replication to our off site data center and replication of key, critical servers to the EVault cloud, we have been able to maintain a viable business presence in all working conditions and disasters.
  • The single area where we have had some issues that cause concern is the ability of the evault cloud restore team to fulfill it's contractual obligations to restore the machines replicated to the evault cloud in a manner that allows for connectivity to those machines in a timely manner. This issue has a definite affect on our ROI and our ability to be 'open for business' in a regional disaster.
Score 5 out of 10
Vetted Review
Verified User
  • We only have to support one backup platform - so reduced employee time and software/hardware costs.
  • Overall works well and we don't have to spend a lot of time on it because we have little change with servers.
  • Lack of new product support has held us back on some upgrades.
May 17, 2017

Happy Camper

Kirk Phillips | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
  • Don't know as I'm a reseller but I've been able to restore/recover important files.
  • ROI was excellent on getting email data back from backup. It did take a lot of time but that was due to how the CIO wanted it put back in pieces since new mail was turned on before the restore happended.
Score 8 out of 10
Vetted Review
Verified User
  • As a Gov't supplier there are certain requirements that have to be met of which Carbonite fulfills
  • We have had the need to restore files which all have been done successfully via Carbonite backup
  • The data encryption level could be higher to satisfy customer requirement
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