TrustRadius Insights
Reduced burden on HR/Training departments: Reviewers appreciate that CareAcademy eliminates the need for caregivers to search for courses …
Starting at $119 per month
View PricingOverview
What is CareAcademy?
CareAcademy is a training platform designed to help home health agencies, franchises, and caregivers streamline training activities in compliance with various regulations. Key features of CareAcademy include white-labeling, reporting, automated text/email reminders, and multiple role types. The centralized dashboard allows agencies to gain…
Recent Reviews
Pricing
Basic
$119
Cloud
per month
Essentials
$199
Cloud
per month
Complete
$349
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://careacademy.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $119 per month
Product Demos
Demo Day Startup Exposure: CareAcademy | Google for Startups
YouTube
CareAcademy at Techstars Boston 2017 Demo Day
YouTube
Product Details
- About
- Integrations
- Tech Details
What is CareAcademy?
CareAcademy is a training platform designed to help home health agencies, franchises, and caregivers streamline training activities in compliance with various regulations.
Key features of CareAcademy include white-labeling, reporting, automated text/email reminders, and multiple role types. The centralized dashboard allows agencies to gain insights into class completions, compliance, overall training progress, and individual certifications. Supervisors can upload content to create custom quizzes, virtual training sessions, and other activities. Additionally, administrators can assign classes to caregivers and edit curriculums according to requirements.
CareAcademy facilitates integration with various third-party systems such as ClearCare, Alayacare, and more. The product is available on monthly subscriptions and support is extended via live chat, phone, email, and other online measures.
It can also be tried for free with a 14-day trial period.
CareAcademy Features
- Supported: White-labeling
- Supported: Reporting
- Supported: Centralized dashboard
- Supported: Administrators can assign classes to caregivers and edit curriculums according to requirements
CareAcademy Screenshots
CareAcademy Video
Product Demonstration
CareAcademy Integrations
- AxisCare Home Care Software
- WellSky Personal Care
- AlyaCare
- eRSP
CareAcademy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States of America, Canada |
Comparisons
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Reviews and Ratings
(2)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Reduced burden on HR/Training departments: Reviewers appreciate that CareAcademy eliminates the need for caregivers to search for courses and assigns training, reducing the burden on HR/Training departments. Several users have mentioned this as a positive aspect of the program.
User-friendly and easy to navigate: Many reviewers have praised CareAcademy for its user-friendly interface, making it easy for employees to access and navigate. The program's simplicity and ease of use are highly regarded by users.
Valuable training material: Users highlight the availability of valuable training material provided by CareAcademy. This helps keep employees up to date on all required training, meets state requirements for CEUs, and enhances their skills. Several reviewers have expressed satisfaction with the quality of the educational content offered by CareAcademy.
Lack of Option to Reset Attempts: Some users have expressed frustration with the software's lack of an internal option to reset attempts for employees who fail multiple times in a course. This limitation can make it difficult for employees to retake and successfully complete their training.
Difficult Customer Service: Users have reported dissatisfaction with the customer service, mentioning that finding a solution can be challenging as they often have to repeat their explanations multiple times. This can lead to frustration and delays in resolving issues or getting assistance.
Changes Not Saving Properly: Several users have mentioned that changes made to classes do not always save and update properly. This issue can result in inconsistencies and discrepancies within the course content, making it harder for administrators to manage and maintain accurate information.
Users commonly recommend trying out CareAcademy for its consistency. They suggest exploring the interface to see if it meets your needs. However, caution is advised regarding discontinuing services with CareAcademy as it may be difficult and result in exorbitant fees. Assigning a single person to manage and track the CareAcademy courses is advised. It is also worth considering other options that may suit your business needs. Users find the classes offered by CareAcademy to be simple, straightforward, and helpful for their employees.
Reviews
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June 16, 2022
Great experience on CareAcademy
I haven't run into too many problems with CareAcademy. The main one I need help with is when caregivers run out of attempts to pass a course. The live chat feature through CareAdademy is beneficial. can send them an instant chat, and they respond within a few minutes to assist. Their staff is always friendly and knowledgeable.
- Online training
- Compliance management
- Consistent training
- I wish that the reporting was easier to do.
- I wish there were options to pick and choose courses within the purchase package. Some of the courses in our package we will never use. It would be nice to have the option to select additional courses in place of these.
- Core compliance
- Core video Library
- Integrations with other agencies
- Live chat feature
- Helped in intellectual growth of staff
- Increased consistency and engagement