Name: CaregiverDesktop EHR
Author: Inforia

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Text Editors

Version Control

Development

School Management

Education

Business Intelligence (BI)

Calibration Management

Collaboration

Enterprise Search

Meeting Management

Enterprise

Accounting

Accounting and Tax Services

Anti-Money Laundering (AML)

Cryptocurrency Wallets

Financial Research

Financial Risk Management

Hedge Fund

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employer of Record (EOR)

HR Management

International Payroll

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Complex Event Processing

Component Content Management

Data Governance

Density-Optimized Servers

Fraud Detection

Hosted Virtual Desktop

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Metadata Management

Network Performance Monitoring

Network Traffic Analysis (NTA)

Product Implementation Services

Test Management

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales

Data Loss Prevention

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security Information and Event Management (SIEM)

Security

Awards Management

Car Rental

Construction Accounting

Legal Research

Retail Execution

Vertical-Specific

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CaregiverDesktop EHR is a customizable electronic health record (EHR) solution designed to streamline workflows, enhance patient care, and meet evolving healthcare requirements. According to the vendor, this solution is suitable for businesses of various sizes, from small clinics to large healthcare organizations. It is utilized by a range of professionals and industries, including primary care physicians, specialists, behavioral health professionals, healthcare facilities, clinics, and hospitals.

## Key Features

**Visit Documentation**: According to the vendor, users can enter all visit information in one location and automatically generate a custom Office Note. This feature allows for customization of medical exam types per provider and includes the ability to add vitals, current medications, allergies, and Review of Systems (ROS) options. Users can also document comprehensive patient history, select relevant diagnoses and CPT codes, and easily add return-to-office instructions and other orders.

**Billing**: The vendor states that CaregiverDesktop EHR allows users to easily add valid Diagnosis and CPT codes through the visit section or electronic encounter. Users can display favorite diagnosis and CPT codes for quick access and apply specific diagnosis codes to CPT codes for faster processing. The solution supports ICD-10 and E&M coding and enables the addition of additional data such as modifiers and facility. Users can also preview the final version of the encounter before processing.

**Type, Write, Click, or Draw**: According to the vendor, CaregiverDesktop EHR allows users to input data using various methods, including typing, writing, clicking, or drawing. The solution offers body maps with custom annotation, access to immunization schedules, and automated growth charts. Users can document detailed patient history, including mental, social, and surgical information. The solution also provides access to patient education resources from MedLine Plus and the American Academy of Pediatrics, and allows for the setup of patient reminders.

**Script and Lab Ordering**: According to the vendor, users can easily order new scripts or instant renewals online, including pathology tests or blood work. The solution supports secure electronic prescribing of non-controlled and controlled substances. Users can view scripts filled by patients from other providers, handle preauthorizations, and create custom preferred test lists. Additionally, users can order lab panels or orders of convenience for multiple tests and flow results into the patient's chart for review and sign-off.

**Workflows and Tasks**: CaregiverDesktop EHR allows users to mirror day-to-day workflows and tasks in the system using "Activities" to monitor and handle daily job duties. Users can assign "To Dos" to specific individuals, automatically route chart items to the next workflow, and add priorities to display urgent items on top. The solution offers filtering options for "activities" by type, provider, location, and date, and allows users to set future dates for tasks, ensuring smooth office operations.

**Messaging**: According to the vendor, CaregiverDesktop EHR enables users to create and route internal messages to individuals or groups. The solution maintains a history of communications and allows users to set message priorities. Messages can be color-coded to indicate viewing status, and users can access patient demographic and emergency contact information. This feature facilitates smooth communication within the system.


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CaregiverDesktop EHR

Medical Office EMR and EHR Software is designed to deal with the daily operations of a medical office.  It is available as desktop software, client-server software and internet-based software. While the terms EMR and EHR  are sometimes used interchangeably, EMR more often refers to digital records for internal use within the practice, whereas EHR refers to digital records that can be shared externally, with patients, other health care providers, insurance companies, etc.

Medical Office EMR & EHR

Inforia

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

Real-time eligibility verification

The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

Coding

The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

Claims management

This includes claim scrubbing, electronic claim submission, and automated claim tracking.

Claim scrubbing

Electronic Claim Submission

Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.

Automated Claim Tracking

Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.

Patient billing

The software can generate statements, send them to patients via mail or email, and process payments.

Payment Processing

Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.

Electronic Bill Pay

Online Bill Pay

Online Bill Pay allows patients to remit payment for co-pay and services via an online interface

Create Patient Statements

The software can generate billing statements for patient on-demand for any time period.

Mail or Email Patient Statements

Patient statements may be delivered via postal mail or electronically via email

Automated Alerts for Overdue Claims

The software automatically generates and sends overdue payment notifications to delinquent accounts.

Superbill Generation

The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.

Denial / Underpayment Management

Denial and underpayment management features

Patient Payment Histories

The system can generate historical balance and payment reports for patients.

Electronic Remittance Advice

The software automatically provides electronic notifications upon remittance of payments

Streamlined Data Entry

Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.

HIPAA Compliance

Billing and claims features requirements for compliance with HIPAA

SiHCFA Compliance

Electronic processing for compliance with SiHCFA workers compensation regulations

Credit Card Processing

Credit Card Processing refers to the ability to receive payment from patients via credit card

CodeCorrect

Clearinghouse Integration

The software supports integration with medical payments clearinghouses out of the box.

Accounting Integration

Refers to the medical office software's ability to integrate out of the box with accounting applications

Reporting

Support for reporting features specifically designed to support billing and claims management.

Financial Reporting

Reports and dashboards allow users to understand the financial health of a practice.

Revenue Cycle Management

Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.

Integration with EMR/EHR

The medical office software integrates out of the box with EMR/EHR software.

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

Drag-and-drop Scheduling

The software supports a graphical calendar interface for easy scheduling of facilities, equipment, physicians, and other staff.

Facility Scheduling

Refers to the ability of medical office software to manage facilities scheduling.

Physician Scheduling

Physician scheduling features enable for dynamic and flexible scheduling of physicians

Rule-based scheduling

The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.

Automated patient check-in

The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.

Automated appointment reminders

Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.

Multi-location support

The software can coordinate scheduling across multiple locations, facilities or practitioners.

ZocDoc Integration

The practice software supports integration to ZocDoc for online patient scheduling out of the box

Calendar interface

The software provides a user-friendly calendar from which users can track and schedule appointments.

Medical Inventory Management

Inventory Management allows medical practices to track supply levels and manage re-ordering.

Automated Supply Tracking

Triggered Reorder Notifications

The medical practice software automatically triggers notifications for supply reorders to office staff when supplies run below set thresholds.

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

Charting / document management

Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.

Templates

The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.

E-prescribing

Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.

CaregiverDesktop EHR

Overview

What is CaregiverDesktop EHR?