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Catchpoint

Catchpoint

Overview

What is Catchpoint?

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM)…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Catchpoint?

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM)…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Catchpoint?

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint Video

Catchpoint Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish

Frequently Asked Questions

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.

Cisco ThousandEyes, Dynatrace, and Aternity Digital Experience Management are common alternatives for Catchpoint.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of Catchpoint are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(77)

Attribute Ratings

Reviews

(1-25 of 58)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Improved User Experience: Catchpoint's ability to proactively monitor and optimize digital experiences can lead to improved user satisfaction and engagement. This, in turn, can result in increased customer loyalty, repeat business, and potentially higher conversion rates, positively impacting revenue.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
  • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
  • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • +ve : Synthetic monitoring which can be used for troubleshooting
  • +ve : Geo based perfromance analysis
  • +ve : Wide spread catchpoint test nodes.
  • +ve : Awesome visualiation / Dashboard capabilities
  • +ve : Best in class Chat support with live agend asigned in 1 to 2 min
  • -ve : Awareness on Catchpoint's capailities (like their WPT's analysis , RUM solution)
  • -ve : Missing recommendation for perfermance improvement
May 24, 2022

decent review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Fewer command bridges in some cases
  • Increased revenue for the customer since we know when the sites are having issues
  • Time saved from knowing which systems are underperforming and when so scheduling more resources to be used.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
Antonio Bellissimo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Being "immediately" informed of a down of the service (this, obviously, is related to the frequency of the probes)
  • Improving the performance of the pages. Thanks to the monitoring of the pages, we can quickly understand if there are changes in performance.
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