My Catchpoint experiance in short
We use Catchpoint mainly to monitor our machine's availability and stability across different regions around the world. We do multiple …
Overview
What is Catchpoint?
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM)…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Site Reliability Engineer (SRE)
Freightos (Information Technology & Services, 51-200 employees)
Pricing
N/A
Unavailable
What is Catchpoint?
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM)…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
15 people also want pricing
Alternatives Pricing
What is ManageEngine Application Manager?
ManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.
What is Splunk Real User Monitoring (RUM)?
Splunk Infrastructure Real User Monitoring (RUM) enables monitoring of any stack, on-prem, hybrid, and multiclou
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Catchpoint?
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.
Learn more at: https://www.catchpoint.com/
Learn more at: https://www.catchpoint.com/
Catchpoint Video
Watch What is Catchpoint?
Catchpoint Integrations
- Git
- Sumo Logic
- Red Hat Ansible Automation Platform
- AppDynamics
- Microsoft Azure
- BigPanda
- Amazon CloudWatch
- Datadog
- Domo
- Freshservice
- Grafana
- Honeycomb.io
- IFTTT
- InfluxDB
- Microsoft Teams
- Slack
- Moogsoft
- New Relic
- PagerDuty
- Postman
- Microsoft Power BI
- Servicetrace XceleratorOne (X1)
- Splunk Infrastructure Monitoring
- Statuspage
- HashiCorp Terraform
- Splunk On-Call
- xMatters
- Zapier
- OpsGenie
- Puppet Enterprise
- Salt Project
- ServiceNow IT Service Management
- Tealium Customer Data Hub
- Progress Chef
- HipChat (discontinued)
- Octopus Deploy
- Tableau Desktop
- Atlassian Stride (discontinued)
- Splunk Enterprise
- Logstash
- Elasticsearch
- Kibana
- F5 Beacon
- node-RED
- Google Cloud
Catchpoint Competitors
Catchpoint Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English |
Catchpoint Downloadables
Frequently Asked Questions
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.
Cisco ThousandEyes, Dynatrace, and Aternity Digital Experience Management are common alternatives for Catchpoint.
Reviewers rate Support Rating highest, with a score of 9.6.
The most common users of Catchpoint are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(77)Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
December 20, 2023
Outstanding Product and Support
* Detect end-user availability/performance-related problems * Ensures service level objectives (SLO) are met, that prevents service level agreement (SLA) breaches * Identify and understand the cause of any network connectivity or application level issue * Improves the availability and response time service levels
- Monitor global performance
- Synthetic and real user monitoring
- Real-time health dashboards
- API integration
- Very positive impact on our business objectives
- Definitely has cut down the operations cost
- Helps us to meet the SLO
* In about 20 days, we were able to successfully migrate all the tests from the previous monitoring solution
Ease of use, user friendly dashboard, API capabilities
40
Technical operations
22
NOC and technical operations
- Digital Experience Monitoring
- Real-time health dashboards
- Helps us to meet the SLO
- Customized dashboard for NOC to closely monitor the real-time health of mission-critical applications
- API integration
Yes
Gomez monitoring tool Lack of features in Gomez monitoring tool
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
Easy of use
more focus on the API integration part
- Implemented in-house
Yes
Migration from Gomez monitoring tool 1. low level design and high level design 2. documentation of all the tests in Gomez monitoring tool 3. creating a parallel catchpoint environment and migrated all the tests to catchpoint 4. decommissioned gomez monitoring tool
Change management was a big part of the implementation and was well-handled
Didn't experience any major issues. the implementation of catchpoint was very smooth
- none
yes, we require 24/7 support
No
Post code update on one of our mission-critical applications, a few tests which monitors the application performance started reporting issues. upon investigating with the help of catchpoint support, we figured out that the code update changed certain pages and the test needs to be rewritten. I was very extremely impressed with the service i got the tech support team of Catchpoint in identifying this issue and helping us re-scripting the tests and closing the issue.
- reporting
- creating new tests
- creating dashboards
- Api integration
Yes, but I don't use it
May 23, 2022
Do not be afraid to know how your site performs
We use Catchpoint to keep monitoring the performance of specific customers. In case of bad performance, we leverage the product to do a deeper analysis of what causes a potential problem. Moreover, the product is used to collect data on the competitors of a specific customer in order to do a comparison of the performance
- Number of available nodes for running the probes
- Waterfall - possibility to go in details of a specific test
- Impossibile to generate automatic report with a comparison with the previous period
- Impossibile to aggregate the data of multiple tests. If I run a test for 1 week, I would like to have the "global waterfall", instead, for understanding more, I have to go test by test, this is time-consuming
- Being "immediately" informed of a down of the service (this, obviously, is related to the frequency of the probes)
- Improving the performance of the pages. Thanks to the monitoring of the pages, we can quickly understand if there are changes in performance.
The setup is easy but you need to follow it in the first phase just to see if the tests are properly running (some sites block requests coming from the synthetic tools). When the setup is ready, 1 week is enough for having enough data. Having the data, you can start the analysis (just another couple of days)
For the RUM, there is no comparison. Blue Triangle and MPulse are much better than Catchpoint. Regarding the synthetic part, Catchpoint is better than Blue Triangle for the number of nodes available, Blue Triangle has the advantage to allow the aggregation of the data (I run a test for 1 week, and I am able to see immediately the time average for each resource loaded in the test). Blue Triangle has also specific views for a competitive scenario where you can compare your test with the data of your customer.
No
- Price
- Product Features
- Product Usability
The features of the product are key for deciding to purchase Catchpoint. In my case, I need a product for executing synthetic tests in order to collect data for analyzing the performance of specific websites, this was the main target so I evaluated which kind of features the product has for helping me to satisfy my need.
I will not change the selection process even if I will add an additional step: I will evaluate better also the RUM part since, now, in the market there are products doing a rich set of features for the RUM and having also the synthetic part (even if the number of the available nodes is not comparable with Catchpoint and, not so many Catchpoint's competitors give the possibility to run probes in China)