Catchpoint Reviews

7 Ratings
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Score 8.3 out of 100

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September 12, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Usability

7
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
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What is Catchpoint?

Catchpoint, from Catchpoint Systems in New York, is a digital experience management solution that allows the user to proactively monitor, analyze & troubleshoot the performance of all digital services and the experience of end users, including customers & employees, wherever they are located. Additionally, Catchpoint custom monitors can be deployed in a variety of roles, such as VoIP monitoring, database monitoring, or for correlating customer sentiment with network and application performance.

Catchpoint Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Catchpoint?

Catchpoint, from Catchpoint Systems in New York, is a digital experience management solution that allows the user to proactively monitor, analyze & troubleshoot the performance of all digital services and the experience of end users, including customers & employees, wherever they are located. Additionally, Catchpoint custom monitors can be deployed in a variety of roles, such as VoIP monitoring, database monitoring, or for correlating customer sentiment with network and application performance.

What is Catchpoint's best feature?

Reviewers rate Support Rating highest, with a score of 8.8.

Who uses Catchpoint?

The most common users of Catchpoint are from Enterprises and the Computer Software industry.