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Catchpoint

Catchpoint

Overview

What is Catchpoint?

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM)…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Catchpoint?

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM)…

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Catchpoint?

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint Video

Catchpoint Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish

Frequently Asked Questions

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.

ThousandEyes, Dynatrace, and Aternity Digital Experience Management are common alternatives for Catchpoint.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of Catchpoint are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(77)

Attribute Ratings

Reviews

(1-25 of 57)
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Amr Motan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Catchpoint mainly to monitor our machine's availability and stability across different regions around the world. We do multiple types of tests like HTTP and API tests. The major problem we had and Catchpoint was able to fix is China availability. It is a very big advantage that the machines of Catchpoint covers China regions. Another main advantage is the high availability and response time of the machines. Not to mention their great support.
January 05, 2024

Catchpoint If You Can

Drazen Kerzan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I primarily leverage Catchpoint for performance testing purposes, focusing on metrics such as Time-to-First Byte (TTFB), response times, and availability. These measurements can be conducted at a granular level targeting specific regions or globally. Additionally, it serves as an efficient tool for rapid troubleshooting through instant tests and allows in-depth analysis of website optimisation by examining waterfall charts. Furthermore, I find Catchpoint instrumental in identifying request routing and inspecting peering connections. Catchpoint provides me with the ability to configure tests to run within a specified timeframe at custom intervals, overwrite headers, collect data per host/zone, and generate graphical reports segmented by individual request components. The comprehensive empirical data coupled with visual representations significantly enhances my capacity to deliver accurate, reliable, and transparent technical presentations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The use of the Catchpoint product has enabled our monitoring capabilities by the use of synthetic monitoring technologies to harness customer-facing performance metrics to help visualize and monitor application performance to drive indicators used maintain SLA agreements with our customers. The tool has provided accurate and meaningful solution used for making data driven decisions based on captured metrics and results.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
* Detect end-user availability/performance-related problems * Ensures service level objectives (SLO) are met, that prevents service level agreement (SLA) breaches * Identify and understand the cause of any network connectivity or application level issue * Improves the availability and response time service levels
Score 7 out of 10
Vetted Review
Verified User
We use this tool for end-user monitoring and browser monitoring. It helps us in understanding the various key metrics about our web application from [the] user's point of view and even helps us with troubleshooting the issues. It helps us in understanding the reliability and availability of our application and helps with [the] implementation of SRE.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Catchpoint services are essential for monitoring the health and performance of our services. By leveraging Catchpoint's powerful monitoring capabilities, we can proactively detect any drop in service quality or availability. Through strategically placed monitoring nodes across various locations, Catchpoint continuously measures key performance metrics such as response times, latency, and uptime. When a drop in performance occurs, Catchpoint promptly generates alerts, allowing us to take immediate action and address any potential issues. These alerts enable us to maintain the highest level of service reliability and ensure a seamless user experience for our customers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our organization, we use Catchpoint as a digital experience monitoring platform to address various business problems. It helps us proactively monitor and optimize the performance and availability of our online services and applications. Catchpoint allows us to monitor the end-user experience, third-party dependencies, and a wide range of digital platforms. It provides valuable insights through reporting and analytics, enabling us to make informed decisions and ensure high service quality. Overall, Catchpoint plays a crucial role in maintaining optimal digital experiences for our customers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Catchpoint for product reliability measures, to alert when problems may be starting. It tests across multiple webhosts and multiple environment endpoints in order to make sure that we are alerted if there is an issue with connectivity. In addition, we run some unit test to validate performance on some common steps that get taken on the application
Score 8 out of 10
Vetted Review
Verified User
Incentivized
To address our network monitoring needs and monitor the performance of the internet for all our employees across our operations network in North America. Catchpoint performance overview reports are very handy as they're emailed to us directly every day and it's clear to see all metrics related to the product or test in question.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Catchpoint is used for monitoring our platform and its performance. Synthetic monitoring is the most helpful feature as it solves the UI monitoring problem. Catchpoint is used across our organization to monitor the core platforms and websites. It helps us quickly identify performance issues and improve the user experience.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Catchpoint helped us to monitor and protect our public endpoints and make sure application is up 24x7. If the application is down, Catchpoint immediately alert us with notification and we can jump is as soon as possible. We were able to incorporate all the automate test cases within Catchpoint, which allow us to keep all the monitoring pieces at once place
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Catchpoint in multiple ways :<br>1. Analyzing site performance.<br>2. Checking feature-wise comparison<br>3. Checking go-live performance impact<br>4. Comparing the performance of two sites (Origin vs CDN numbers)<br>5. Troubleshooting based on location / Waterfalls etc<br>6. Core Web Vitals numbers<br>7. &amp; the list goes on...<br><br><br>
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Synthetic Monitoring – Metrics from Catchpoint agents (worldwide) along with on-prem agents. Real User Monitoring - Passive metrics send from users' browsing experience. RUM Page Groups - These are specific to each site and help to break down traffic by page template.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Catchpoint as a core tool to collect webpage performance metrics, as well as to help troubleshoot and diagnose website problems and errors. We especially use Real User Monitoring as one of our core web vital numbers and for KPI purposes internally. This helps us to capture user intent, as well as advanced metrics like ads rendered, ads viewable, and other items key to business and revenue purposes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Catchpoint as our primary tool for synthetic monitoring. The capabilities of the platform are amazing and solved many problems that we were facing with complex synthetic monitoring tests that we needed to deploy. Their technical support team and our CSM are highly knowledgeable and assisted us in making this a reality.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Catchpoint to inform us about the breaking change to the production for L'oreal's brand's sites. Any breaking changes trigger the email for which we need to resolve the issue asap to minimize the loss of revenue. Also, it "starts" the mail if any 3rd party implementation is failed or is down for some reason.
May 24, 2022

decent review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Testing the user experience. Tests web portals from the users point of view. Gets the results and shows them to us. Also, use to test the presence of critical services (api's) and their availability remotely. If the services and hosts are not available to perform the actions per the angular specifications, we have a non-tangible user experience that will surely impact the business users and their ability to perform their tasks.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use this tool to continuously monitor our sites and their performance, like PDP performance and site load issues. After every build, we run a Catchpoint system on it to monitor if something is broken on our sites. This tool has been really helpful in mitigating a lot of mishappening due to site performance and quickly making a decision regarding what went wrong. Overall this product has been a real time-saver in such unpredicting times and really a great tool to work with
Antonio Bellissimo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Catchpoint to keep monitoring the performance of specific customers. In case of bad performance, we leverage the product to do a deeper analysis of what causes a potential problem. Moreover, the product is used to collect data on the competitors of a specific customer in order to do a comparison of the performance
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Catchpoint for monitoring the availability of global internet services provided by my company. The services are designed, implemented, and operated in-house. The services are deployed in the AWS cloud in multiple regions around the globe with a high-availability setup. The SLA for the services is strict, and Catchpoint has been used for monitoring that the services are available for the end-users globally.
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