My Catchpoint experiance in short
We use Catchpoint mainly to monitor our machine's availability and stability across different regions around the world. We do multiple …
Overview
What is Catchpoint?
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM)…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Site Reliability Engineer (SRE)
Freightos (Information Technology & Services, 51-200 employees)
Pricing
N/A
Unavailable
What is Catchpoint?
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM)…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
15 people also want pricing
Alternatives Pricing
What is ManageEngine Application Manager?
ManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.
What is Splunk Real User Monitoring (RUM)?
Splunk Infrastructure Real User Monitoring (RUM) enables monitoring of any stack, on-prem, hybrid, and multiclou
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Catchpoint?
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.
Learn more at: https://www.catchpoint.com/
Learn more at: https://www.catchpoint.com/
Catchpoint Video
Watch What is Catchpoint?
Catchpoint Integrations
- Git
- Sumo Logic
- Red Hat Ansible Automation Platform
- AppDynamics
- Microsoft Azure
- BigPanda
- Amazon CloudWatch
- Datadog
- Domo
- Freshservice
- Grafana
- Honeycomb.io
- IFTTT
- InfluxDB
- Microsoft Teams
- Slack
- Moogsoft
- New Relic
- PagerDuty
- Postman
- Microsoft Power BI
- Servicetrace XceleratorOne (X1)
- Splunk Infrastructure Monitoring
- Statuspage
- HashiCorp Terraform
- Splunk On-Call
- xMatters
- Zapier
- OpsGenie
- Puppet Enterprise
- Salt Project
- ServiceNow IT Service Management
- Tealium Customer Data Hub
- Progress Chef
- HipChat (discontinued)
- Octopus Deploy
- Tableau Desktop
- Atlassian Stride (discontinued)
- Splunk Enterprise
- Logstash
- Elasticsearch
- Kibana
- F5 Beacon
- node-RED
- Google Cloud
Catchpoint Competitors
Catchpoint Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English |
Catchpoint Downloadables
Frequently Asked Questions
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.
Cisco ThousandEyes, Dynatrace, and Aternity Digital Experience Management are common alternatives for Catchpoint.
Reviewers rate Support Rating highest, with a score of 9.6.
The most common users of Catchpoint are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(77)Attribute Ratings
Reviews
(1-25 of 58)Companies can't remove reviews or game the system. Here's why
February 06, 2024
My Catchpoint experiance in short
- Alerting
- Monitoring
- Availability in China
- Greate Support 24/7
- The UI is a litte bit slow
- Organize the tabs and access navigation bars sections
- I find the colors of the portal uncomfrotbable, supporting dark mode will be awesome
January 09, 2024
Catchpoint Unleashed: Navigating the Digital Landscape with Precision and Performance Mastery
- Links can be shared with customer
- Test nodes is various
- Webpage test:sometimes I can't test it in instant test
January 05, 2024
Catchpoint If You Can
- Network Path Analysis - these insights are valuable when troubleshooting performance issues, identifying bottlenecks, or optimising routing configurations.
- Detailed Reporting & Analytics - the platform offers various visualisation options, including charts, graphs, and heatmaps, making it easy to understand and interpret the data collected during monitoring sessions.
- Advanced Testing Options - there are advanced testing capabilities such as multi-step transactions, scripted browser sessions, and customisable test configurations which help when we need to simulate complex user scenarios.
- Jump from the old user interface to the new one was a bit confusing
- Browser script recorder not always creating the correct code - however great Catchpoint support is always at hand to assist
- Selecting (check/uncheck) test nodes in reports can sometimes be difficult (when there is a lots of nodes used)
December 28, 2023
Catchpoint pro-active monitoring capabilities for Omni-Channel
- Synthetic Monitoring
- Reporting
- performance Monitoring
- Reporting capabilities
- Enhanced API automation for ITOM
- AI driven alert response
December 20, 2023
Outstanding Product and Support
- Monitor global performance
- Synthetic and real user monitoring
- Real-time health dashboards
- API integration
Score 7 out of 10
Vetted Review
Verified User
- End-user monitoring
- Alerting
- Helps with SRE implementation
- Visibility of data
- [Improve] time [necessary for] updating [the] account activity section
- Few more features towards browser monitoring
- Service Monitoring.
- Test Script Setup.
- Ease of activation and deactivation of tests.
- NA
May 22, 2023
Catchpoint: Monitoring Bliss Unleashed!
- Global Monitoring: Catchpoint offers an extensive network of monitoring locations worldwide, allowing organizations to simulate user experiences from different geographical regions. This capability helps identify performance variations based on location, ensuring a consistent and optimal experience for users across the globe.
- Alerting and Root Cause Analysis: Catchpoint offers robust alerting mechanisms that notify organizations when performance thresholds are exceeded or anomalies occur. These alerts enable prompt incident response and troubleshooting. Catchpoint's root cause analysis capabilities help identify the underlying causes of performance issues by analyzing network conditions, DNS resolutions, server responses, or content delivery problems.
- Integration with IT Service Management (ITSM) Tools: Integrating Catchpoint with popular ITSM tools like ServiceNow or Jira would facilitate seamless incident management and ticketing workflows. This would enable organizations to streamline their incident response processes by automatically creating tickets and synchronizing relevant monitoring data for faster resolution.
- Enhanced Reporting and Analytics: While Catchpoint provides reporting and analytics features, expanding the range of visualizations, customization options, and advanced analytics capabilities would further empower organizations to derive actionable insights from their monitoring data. This could include more sophisticated anomaly detection algorithms, predictive analytics, or comparative benchmarking against industry standards.
May 01, 2023
Good service, would recommend
- Good fast response time on alerts
- Easy to manage test tree organization
- Relatively straightforward test step definition
- Sometimes difficult to investigate a single failed test run
- No capability to manually run another test in order to make the state shift back to improved
- Continue to increase the number nodes for testing
May 01, 2023
Monitor your web properties with a market leader
- Easy to login with SSO
- Easy to review the test runs over the last hour or specific time period
- Easy to check the results of any Catchpoint test that ran. This helps to understand why the test results may or may not be what is expected
- I can't wait for the new Symphony UI to be completed because it is so much richer that the previous UI
- The ability to monitor the Catchpoint nodes with the ability to setup a take a recovery action based on specific criteria
- The ability to tell us when we are at X% capacity so that we better plan or budget for increasing the "capacity" of the Catchpoint nodes before we get to an overloaded state. The capacity utilization graph is not a reliable indicator for this metric. How can the capacity utilization rate get above 100%, it does not make sense
April 30, 2023
Easy and effective monitoring solution!
- great customer support, highly responsive
- great demo session which thoroughly explains their capabilities
- product that does exactly what it says
- flexibility of points usage (how some expire without rolling over)
April 26, 2023
Great product
- Synthetic Testing
- Dashboarding
- Drill down and troubleshooting
- Dashboards has limit of 10 widgets
- Time range on dashboards is not available over last 7 days
- Hmm
April 22, 2023
Best for synthetic monitoring.
- Synthetic Monitoring.
- Analytics
- Great customer support.
- Alerting ways can be improved.
- UI can be improved.
- Script language needs more documentation.
April 17, 2023
If you want to tackle the monitoring problem
- Monitoring end points
- Automated testing
- Protecting application
- multiple runtime support
- Ability to version track the changes
- CI/CD integration to deploy monitors
August 09, 2022
Best in Industry - "Synthetic Monitoring tool"
- The best support team / chat support team that helps within a min.
- Multiple metrics, multiple options of visualition.
- Globally present test nodes.
- Comparing 2 tests and showing the performance gain / loss %.
August 04, 2022
One of the best monitoring tools out there !
- Synthetic monitoring and detect availability issues.
- Identifying performance bottlenecks.
- Detect localised network issues.
- Awareness on RUM solution
- Insight articles on performance trends
- Best practice recommendations on web , app perf
June 15, 2022
Catchpoint on Point
- Large numbers of available points of presence locations around the world to measure from.
- Great technical support and account management team who is focused on your success
- Pricing could be more competitive
June 09, 2022
Application Performance Management (APM) prediction
- Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
- Catchpoint synthetic test that will be set up target an endpoint or URLS
- Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
- Catchpoint with some declarative language as IaC to manage and run the service
- I could be wrong but wish if there was actionable business KPI
June 09, 2022
Catch all the points
- Synthetic testing of websites
- Customization of tests via header injection, DNS overrides, and other advanced features
- provide waterfalls and other types of visualizations that are data-driven and information-heavy
- assist the entire company in deciding what sort of changes have to be made on our sites
- The rollout of the new UI has been painful and slow. Many features were either slow to roll out or did not roll out with feature parity.
- the API had historically been lacking certain features, though this is getting better with the onboarding and building of the v2
- we have been asking about a terraform provider for years now, it would be a great addition
- sometimes support is not the greatest. our team and account reps are excellent, however first line support is sometimes not the most efficient
June 07, 2022
An excellent platform that delivered what promised
- synthetic monitoring
- network monitoring
- advanced javascript support
- I preferred the previous UI, it was cleaner
- support for service account API keys
- ability to create a team/group alias
May 26, 2022
Use Catch"point" if you can
- Code is not available
- 3rd Party Application is down
- In Salesforce cloud commerce, any important piece of XML in Business Manager is not available (like System attributes, shipping methods, services)
- During the release of the new website
- Making Catchpoint highly reliable
- Should be available in other countries.
- Reliability should be measured on users metrics
May 24, 2022
Captchpoint at its best
- Hearbeat Monitorring
- Alerts
- Alerts
May 24, 2022
decent review
- Details the system response times
- Details to a degree the possible steps for improvement regards functions
- Assists developers with vital information on step execution
- Makes it easy to view at a glance multiple sites and their overall status
- Script recording could be more stable. Should be as smooth as chrome developer recording.
- Needs a way to modularize the code so we don't have to repair in broad sections when it breaks because of some unplanned code change on our end.
- How about a tutorial on selenium as relates to Catchpoint.
- Some of the functions could have better descriptions.
- This tool gives us the notification regarding the down time of certain pages
- It helps in collecting the mobile device performance of the site as we are using a mobile-first approach. The performance of our mobile sites helps in deciding the new approach of designing the future designs as the mobile traffic is performance-sensitive
- Whenever we integrate other systems it helps us in giving a clear picture of how much site performance has been impacted by enabling certain features hence they allow us to make decisions to optimize the code for that integration
- The Catchpoint tool sometimes gives immediate notification alerts when certain pages are down. This becomes sometimes false alert for us, for example, if the system is on maintenance then it gives notification regarding them at all times
- Catchpoint should use some machine learning techniques regarding the traffic on site and based on those should send out or process the decision to throw a notification.
- There should be a provision in Catchpoint to add certain non-availability times of our server so that we can relax the notification for some time so that we are not notified of false flag alerts if the system is on maintenance then we should configure the times in catch point so that notification can be relaxed
May 23, 2022
Do not be afraid to know how your site performs
- Number of available nodes for running the probes
- Waterfall - possibility to go in details of a specific test
- Impossibile to generate automatic report with a comparison with the previous period
- Impossibile to aggregate the data of multiple tests. If I run a test for 1 week, I would like to have the "global waterfall", instead, for understanding more, I have to go test by test, this is time-consuming