Overview
Easy to Use
Cater-Easy
A Bite of the Best
Pricing
Express
$85
Standard
$125
Professional
$165
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $85 per month
Product Details
- About
- Tech Details
What is Caterease?
Caterease Video
Caterease Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Comparisons
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Reviews and Ratings
(9)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have praised Caterease for its effectiveness in creating and managing events and processes. The software allows for easy tracking of events throughout the year, from prospective and tentative events to repeat ones. This has proven useful in streamlining event management and ensuring efficient communication within organizations. With Caterease, users can create detailed proposals and kitchen details for clients, providing accurate quantities and necessary information for food preparation. Additionally, the software offers custom event prints and generates comprehensive client reports, facilitating smoother event execution.
One notable advantage of Caterease is its integration with various external operations such as credit card processing, event staff scheduling, and online ordering. This feature has significantly reduced time-consuming tasks and improved overall business operations. Additionally, Caterease has been instrumental in helping businesses report on financial metrics accurately and make precise forecasts. The software's user-friendly interface simplifies the process of creating proposals and invoices once the initial settings are in place. Users have also found that Caterease saves time by eliminating manual order input and consolidating all event information in one location. By doubling their operations without needing extra support staff, businesses have experienced substantial growth with Caterease.
Furthermore, Caterease enables clear communication by standardizing information distribution among different departments within an organization. This not only enhances collaboration but also ensures that clients receive quick and accurate quotes, estimates, and calculations for their events. The ability to manage clients and access data on previous orders has become essential for businesses utilizing Caterease. It allows for easy projections while conversing with clients and provides quick access to past events when needed.
Caterease offers a range of features that cater to various needs including sales invoices, menu planning, and creating event sheets for staff and clients. Its ease of use, quick entry tools, good customer service, menu options, and advanced platform stand out among other systems available in the market. Customers appreciate the ability to update their event details on their own through Caterease, reducing the need for constant communication with the company. The software also facilitates information sharing and communication among departments and staff members, resulting in quicker response times and improved customer service.
Users have found that Caterease helps them better organize their businesses, prevent double bookings, and provide access to all relevant users to view bookings. The software's clear overview of upcoming events and its color coding system for different event statuses make it easy to stay on top of event schedules. Caterease is particularly well-suited for businesses specializing in special events, including planners, hotels, and event venues. Its versatility and advanced platform have been praised by users who have experienced a smooth transition to Caterease with the help of the company's supportive customer service team.
One of the key benefits of Caterease is its real-time data gathering capabilities, which enable efficient reporting and empower sales and operations teams to perform at their best. The software is continually evolving to meet the changing needs of the industry, demonstrating a commitment to ongoing development. Users have also highlighted how Caterease centralizes event information, reducing confusion across departments and providing robust reporting and tracking features.
While the majority of users have had positive experiences with Caterease, some have encountered connectivity issues in areas with limited internet options, impacting the software's performance. Additionally, there have been instances where the software has been slow; however, users appreciate the highly responsive technical support provided by Caterease, which promptly resolves any issues or questions that arise.
Overall, Caterease has proven to be an invaluable tool for organizing and tracking events, streamlining communication, and integrating with other software like Microsoft Access. By preventing double bookings, ensuring accurate proposals for clients, and offering a centralized platform for event information, Caterease saves time, reduces errors, and improves customer service for businesses in the catering industry.
Excellent data retrieval: Users have consistently praised Caterease for its excellent data retrieval capabilities, with multiple reviewers stating that they are able to run reports efficiently. This feature has been especially helpful for users in managing their organization's operations and making informed decisions.
Easy to use and customizable: Many users appreciate how Caterease is easy to use and can be customized to individual needs. The software simplifies tasks such as entering prospects, creating proposals, and managing clients, which has been highly beneficial for reviewers in streamlining their workflow and increasing productivity.
Efficient payment tracking and multi-user functionality: Reviewers have commended Caterease for its ease of checking and tracking payments, as well as its ability to handle multiple users simultaneously. This functionality has proven valuable for businesses in effectively managing financial transactions and ensuring smooth collaboration among team members.
Reporting Tools Lacking: Many users have expressed frustration with the lack of reporting tools in Caterease, finding it difficult to generate comprehensive reports for their business needs. Some reviewers mentioned that they switched to other software providers like Gather because they offered more options for producing documents, digital client signatures, and payment integration, which Caterease lacked.
Intuitiveness Issues: Several reviewers have mentioned that Caterease is not intuitive and requires multiple steps to complete tasks, resulting in a steep learning curve for less tech-savvy staff. Users found the software unintuitive with confusing and messy interfaces, small buttons, and multiple windows that made even simple tasks complicated. They also noted that saving progress was necessary as closing out of a window would result in lost work.
Unreliable Performance: Users have reported frequent glitches, slow performance, and occasional freezing of the software during use. This has led to frustrations and delays in completing tasks efficiently. Some users also experienced issues with data loss due to overwriting changes by other users and being kicked out of events that were not properly closed out.
Users highly recommend Caterease for adding catering to their services and describe it as the best program they have ever used. They believe it offers great options, including attaching photos to files and convenient integrations with floor planning software and email marketing sites. Users also mention that Caterease is considered the industry standard and express satisfaction with the product, stating they have no intention of switching to other catering systems. They advise taking the time to explore the hidden features before sending proposals to clients and suggest that while Caterease may not be compatible with certain event spaces and guestrooms, it is still worth every penny. However, some users had a negative experience with customer support and did not receive a refund. Despite this, users recommend giving Caterease a try as a stand-alone software.
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