CDW
Pros
- Quick responses
- Product selection
- Shipping items ordered.
Cons
- Easier return policy
- Easier invoicing
What is CDW?
CDW is a large, global value-added reseller and service provider, providing technology and services to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. CDW is a public, Fortune 500 company.
Categories & Use Cases
When Service Quality Becomes Sufficient, We'll Be Back To Do Business
Pros
- Large selection of products and services
- Competitive Pricing
- Hires friendly, personable account managers
Cons
- Notification when an account rep is pulled off (for any reason)
- Taking better care of account reps
Alternatives Considered
CrowdStrike Falcon Endpoint Protection, HPE Aruba Ethernet Switches, HPE ProLiant DL, HPE OfficeConnect, Schneider Electric Smart-UPs, Lexmark C Series and Lexmark M Series
Great Solution Provider Trusted For Years
Pros
- Website is very convenient and easily navigated.
- Quotes are always competitive.
- The range of products and services that they provide is outstanding.
Cons
- Response time in emailed requests for quotes could be more prompt.
- Communication could be improved by responding to email requests just to let your customers know that you received it and are working on it.
Alternatives Considered
SHI International, CrowdStrike Falcon Endpoint Protection and Ontrack EasyRecovery
CDW is highly recommended
Pros
- Support
- Documentation
- Features
Cons
- Price
CDW - A Sound Solutions Provider
Pros
- Works well to understand business and needs of ongoing IT environment
- Offers vendor agnostic solutions that could be implemented with any off the shelf hardware
- Acts a mediary with vendors, to resolve any issues or problems
Cons
- Scheduling CDW resources can be somewhat tricky
- Project Management, some projects can exceed the initial hours as listed in SOW
- Cost, their prices are not always the lowest, and than dealing with a vendor directly
Alternatives Considered
Insight Enterprises