Skip to main content
TrustRadius
Celonis

Celonis

Overview

What is Celonis?

Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify…

Read more

Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Features

Process Mining

Process mining tools assist companies in combining data science and process management.

7.3
Avg 8.2
Return to navigation

Product Details

What is Celonis?

Celonis provides organizations across industries with real-time process observability – capturing every movement of every in-flight process end-to-end across the enterprise, going beyond just static transparency into what’s happening in its processes. The intelligence Celonis provides is used to orchestrate processes: providing decision support for the right actions, triggering individual workflows or process steps based on intelligent process insights, and feeding into other technologies in place to make them more effective.


The Celonis Process Intelligence Platform takes data from an organization's systems - from an ERP and CRM to Excel – and uses process mining technology to turn that data into a living, system-agnostic digital twin of its end-to-end processes. It then makes sense of that data by using specialized process improvement knowledge, built up from thousands of implementations over the last decade, and AI algorithms to uncover where value is hiding in these processes. Then, Celonis offers tools to enable it to be captured — by empowering the organization's employees with insights, and by helping users to deploy technologies like AI and automation to improve these processes.


Celonis is headquartered in Munich, Germany, and New York City, USA with more than 20 offices worldwide.

Celonis Features

Process Mining Features

  • Supported: Data Connection
  • Supported: Process Discovery
  • Supported: Visual Process Representation
  • Supported: Process Variants
  • Supported: Performance Metrics
  • Supported: Process Mining Algorithms
  • Supported: Root Cause Investigation
  • Supported: Process Optimization
  • Supported: What-if Analysis
  • Supported: Process Compliance and Audit

Celonis Video

What is Process Mining?

Celonis Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, German, Spanish, Portuguese, Japanese, and Russian.

Frequently Asked Questions

Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.

Reviewers rate Process Discovery and Process Mining Algorithms highest, with a score of 7.9.

The most common users of Celonis are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

(1-5 of 127)

Celonis's implementation as great

Rating: 10 out of 10
March 20, 2024
AK
Vetted Review
Verified User
Celonis
2 years of experience
For my audit activity, Celonis helped us to extract and analyze data that in the past were difficult to extract and in which there was an enormous human effort with the consequent possibility of errors. In my company, in addition, some routine administrative department activities have been automatized.

Celonis review

Rating: 9 out of 10
April 02, 2024
Vetted Review
Verified User
Celonis
2 years of experience
It is an ongoing process still.
It is used in order to identify automation candidates and switch to data driven decision making.

Honest Review: Celonis Delivers Above Average Performance.

Rating: 8 out of 10
March 28, 2024
Vetted Review
Verified User
Celonis
4 years of experience
We replaced manual Excel and SharePoint lists. We also reduced the number of regular alignment calls by using the comments feature in operational apps. Furthermore, Celonis helps us visualize the differences between R/3 and S/4.
Return to navigation