Overview
What is Celonis?
Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify…
Honest Review: Celonis Delivers Above Average Performance.
A great tool to build a data-driven company
Celonis is a gamechanger in process optimization
Celonis is a must have for Process Intelligence
Celonis has by far improved our HR experience and data maintenance
Celonis - a great and powerful tool for hr processes
High performing methodology to build economic value addressing inefficiencies with Celonis
Celonis's implementation as great
Celonis is good for discovering the actual processes and what type of variants one can find.
Celonis makes data actionable to increase efficiency and deliver tangible results
Smart platform to improve and analyze process over the company
Celonis for Accounts Payable
Celonis offers limitless opportunities to develop new Use cases and improve our processes
Celonis is a Gamechanger in the Current Marketscape
How Celonis Differs From Its Competitors
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The Celonis Online Training enable us to …
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But if I need to more in depth, it's hard to understand only with the free documentation.
Celonis support is also not enough and it's always the case that we need to reach out to consultants.
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Very good support staff by Celonis during the first months and good customer support afterwards
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Data Connection (15)7.979%
- Process Discovery (15)7.979%
- Performance Metrics (15)7.474%
- Process Variants (15)7.070%
Reviewer Pros & Cons
Features
Process Mining
Process mining tools assist companies in combining data science and process management.
- 7.9Data Connection(15) Ratings
Users can connect the process mining tool with various data sources, such as databases or event log files, to extract relevant process data
- 7.9Process Discovery(15) Ratings
The tool automatically analyzes the data and identifies the underlying process flow and execution paths.
- 7.4Visual Process Representation(14) Ratings
Presents the process flow in a visual format, such as a process map or a flowchart, for easy understanding and analysis.
- 7Process Variants(15) Ratings
Highlights different variations or branches within the process flow, allowing users to identify common patterns or bottlenecks.
- 7.4Performance Metrics(15) Ratings
Provides quantitative metrics, such as process cycle time, throughput, and resource utilization, to measure and assess process efficiency and effectiveness.
- 8.1Process Mining Algorithms(14) Ratings
Utilizes process mining algorithms to uncover hidden patterns, deviations, or anomalies within the process flow.
- 7.5Root Cause Investigation(14) Ratings
Allows users to drill down into specific process instances or events to identify root causes of process inefficiencies or errors.
- 7.2Process Optimization(13) Ratings
Recommends improvements or optimizations to streamline and enhance the process flow based on analysis and insights from process mining.
- 6.1What-if Analysis(8) Ratings
Enables users to simulate alternative scenarios or hypothetical changes in the process flow to evaluate potential impacts and assess the effectiveness of proposed changes.
- 7.2Process Compliance and Audit(11) Ratings
Helps users ensure compliance with regulations, policies, or predefined process guidelines by highlighting deviations or non-compliant events within the process flow.
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Celonis?
What is Celonis?
Celonis reveals and fixes inefficiencies businesses can't see. Powered by its process mining core, the Celonis Execution Management System
provides a full set of platform capabilities for business executives and users
to eliminate billions in corporate inefficiencies, provide better customer
experience and reduce carbon emissions. Celonis has thousands of
implementations with global customers and is headquartered in Munich, Germany, and New York City,
USA with more than 20 offices worldwide.
Product Description
The Celonis Execution Management System provides a 360-degree view of all businesses processes, weaves all data insights together, and pushes actions back out into relevant systems. The Celonis EMS platform and execution applications help businesses maximize execution capacity across the enterprise, in places like Customer Operations, Finance & Administration, Supply & Distribution, and Products & Services.
In addition to a complete, real-time view of processes, the EMS lets companies connect to any underlying business system; leverage a complete set of process improvement tools, including process mining automation; benchmark against industry standards, and best-practice implementations; and identify execution gaps and inefficiencies to maximize capacity to achieve breakthrough outcomes.
Celonis Features
- Supported: Process Analytics
- Supported: Action Engine
- Supported: Transformation Center
- Supported: Machine Learning
- Supported: Business Views
- Supported: Process Repository
- Supported: Execution Apps: Accounts Receivable, Accounts Payable, Opportunity Mngmt, Order Mngmt, Procurement, etc.
- Supported: Celonis Studio
- Supported: Task Mining
Celonis Screenshots
Celonis Videos
Watch Celonis Solutions
Celonis Competitors
Celonis Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
Supported Countries | Global |
Supported Languages | English, German, Spanish, Portuguese, Japanese, and Russian. |
Celonis Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(206)Attribute Ratings
Reviews
(1-4 of 4)Transparency, new perspectives and many possibilities
- quick and well-presented analysis of large amounts of data
- see the process from start to finish (with all its variants)
- discover unexpected potential
- Creating charts and dashboards requires coding and is therefore dependent on external consulting
- Potential savings are not as easy to achieve as it might seem due to marketing
- Transparency
- Purchase to Pay
- Accounts Payable
- Order to Cash
- Cash Discount App
- Scalability
- Ease of Use
- Third-party professional services
Celonis is a great software to transform to the digital future.
Order to Cash (O2C).
Purchase to Pay (P2P).
Production planning.
In Financial AP & AR.
We address different problems. Most known and visible is the Ontime Delivery (OTD) on the Customer and Vendor side.
- Fast to implement in a company and easy to use.
- Celonis has a good "make the Customer successful" mindset.
- Extending the software with new functionalities.
- We improved the On Time Delivery(OTD) in a factory by 50% due to a process improvement.
- In IT Service Management we optimized and managed the PC Delivery with Celonis. We reduced the outstanding Return Devices by 80%. Cost-saving > 100KUSD.
- With the new EMS/Action Flows we automate our manual processes in a Sales Office. We save time in the office, we have full transparency and we are more reliable to our customers.
- Order to Case : OTD.
- Purchase to Pay: OTD.
- IT Service Management: Ticket management.
- High automation in the ITSM device management.
- Compare factories and learn from each others.
- Discussing on real facts brings all to the same target.
- With the new EMS we can automate our processes.
- We can use the machine learning functionality to improve our processes.
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Implemented in-house
- Third-party professional services
- Supports in implementing a Company Dashboard.
- Helps on huge data load.
- Helps on connecting multiple SAP Systems.
- Supports solving business problems.
- Celonis is proactive.
- Dashboard funtionaltity (classical process mining).
- EMS / Action Flow.
Celonis engages users at all levels of the organization to make powerful, knowledge/data-based decisions!!!
- Reporting.
- Data analytics.
- Integration with various systems.
- Support - one of the worst I have ever seen. With out escalating issues to Germany, support is not able to resolve questions.
- PQL - The software needs better query builders that helps business users build queries.
- GUI - In process analytics, there needs to be a drag and drop functionality to build analysis quicker and not have to write formulas to perform sum or average calculations. Similar to [how] pivot tables are performed in Excel.
- We have been [able] to accomplish significant returns and track performance with Celonis. This has been visible in A/R and Service Contract (integration of Metrix).
- Whip up customizable dashboards for all types of users where the data would be hard to extract and have to hire additional BI specialists to develop particular dashboards.
- Being able to see data, past historical data from SAP.
- Visibility [of] data without looking at tons of Excel documents.
- It is driving engagement with end-users - by tracking dashboards to an individual level. This is driving the team to perform with clear visibility to all team members.
- We are making Celonis at the center of excellence program that we are launching.
- Price
- Product Features
- Product Usability
- Exporting analysis via Excel.
- Developing transformations.
- Developing analysis in Studio views.
- Action flow is good but needs to be better.
- Learning PQL and incorporating them into the analysis.
Hopeful, great potential, still attempting to realize full benefits
- Mines data, creates spaghetti diagrams of processes and variants.
- Presents good reports and outputs.
- Ability to automate processes.
- Initial data can be too much and difficult to interpret, requires a lot of digging.
- We had a lot of back and forth between Celonis and our business (AR/AP) team attempting to build out functionality. This was mainly around validation of data which is not unique to Celonis but still creates a lot of back and forth - takes time to get something right and ready for implementation.
- Target Lean Enterprise groups with specific use cases, not just use cases around Operations, AR/AP, and your traditional departments and functions.
- Customer service.
- Shared services - AR and AP.
- Lean Enterprise team.
- Global process owners.
- AR and AP with a focus on automation.
- Customer service and inside sales (dashboarding, process automation, pricing controls).
- Still working on this.
- Master data management.
- Supplier performance and scorecards.
- Additional pricing controls and functionality.
- Lean enterprise and kaizen facilitation.
- Product Features
- Product Usability
Celonis has been very attentive and descriptive to CIT explaining gaps and needs on our IT side in order to take full advantage of functionality.
- Process mining and variant/spaghetti diagram analysis.
- Dashboarding.