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Celonis

Celonis

Overview

What is Celonis?

Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify…

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Awards

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Features

Process Mining

Process mining tools assist companies in combining data science and process management.

7.3
Avg 8.2
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Product Details

What is Celonis?

Celonis provides organizations across industries with real-time process observability – capturing every movement of every in-flight process end-to-end across the enterprise, going beyond just static transparency into what’s happening in its processes. The intelligence Celonis provides is used to orchestrate processes: providing decision support for the right actions, triggering individual workflows or process steps based on intelligent process insights, and feeding into other technologies in place to make them more effective.


The Celonis Process Intelligence Platform takes data from an organization's systems - from an ERP and CRM to Excel – and uses process mining technology to turn that data into a living, system-agnostic digital twin of its end-to-end processes. It then makes sense of that data by using specialized process improvement knowledge, built up from thousands of implementations over the last decade, and AI algorithms to uncover where value is hiding in these processes. Then, Celonis offers tools to enable it to be captured — by empowering the organization's employees with insights, and by helping users to deploy technologies like AI and automation to improve these processes.


Celonis is headquartered in Munich, Germany, and New York City, USA with more than 20 offices worldwide.

Celonis Features

Process Mining Features

  • Supported: Data Connection
  • Supported: Process Discovery
  • Supported: Visual Process Representation
  • Supported: Process Variants
  • Supported: Performance Metrics
  • Supported: Process Mining Algorithms
  • Supported: Root Cause Investigation
  • Supported: Process Optimization
  • Supported: What-if Analysis
  • Supported: Process Compliance and Audit

Celonis Video

What is Process Mining?

Celonis Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, German, Spanish, Portuguese, Japanese, and Russian.

Frequently Asked Questions

Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.

Reviewers rate Process Discovery and Process Mining Algorithms highest, with a score of 7.9.

The most common users of Celonis are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 158)

Celonis's implementation as great

Rating: 10 out of 10
March 20, 2024
AK
Vetted Review
Verified User
Celonis
2 years of experience
I feel that the Celonis team should study the best cases to be applied as a starting point of cooperation (quick win points) and explain the opportunities the suite can offer to maximize the advantages gained from applying Celonis to day-to-day operations or monitoring purposes.

Celonis is a gamechanger in process optimization

Rating: 10 out of 10
March 28, 2024
Vetted Review
Verified User
Celonis
1 year of experience
Celonis is well suited especially for comparably big use cases due to hefty license costs. For thorough analyses, all departments should take part in the approach since there are a lot of hidden influences and effects from departments to one another. Use cases like conformance / revision are possible but will not be a big lever since this only involves checking single instances.

Celonis is good for discovering the actual processes and what type of variants one can find.

Rating: 10 out of 10
March 20, 2024
Vetted Review
Verified User
Celonis
3 years of experience
Celonis is well suited for both standardized processes and unstandardized processes. For the former, Celonis is good for discovering the relevant attributes that are unstandardized or require extra attention from the team. For the latter, Celonis is good for discovering the actual processes and what type of variants one can find.

Celonis offers limitless opportunities to develop new Use cases and improve our processes

Rating: 9 out of 10
March 18, 2024
Vetted Review
Verified User
Celonis
2 years of experience
Celonis is well suited to get an understanding of how our processes really look like. Especially the Object Centric Process Modelling will be a further significant improvement. Celonis platform is very flexible and the opportunities for new use cases are unlimited. However on the flip side, some of the Celonis pre-developed Use Cases would be more suitable to be covered third party full fledged tools, so comparisons have to be done on a case by case basis.
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