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Celonis

Celonis

Overview

What is Celonis?

Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify…

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Awards

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Features

Process Mining

Process mining tools assist companies in combining data science and process management.

7.6
Avg 8.3
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Product Details

What is Celonis?

Celonis provides organizations across industries with real-time process observability – capturing every movement of every in-flight process end-to-end across the enterprise, going beyond just static transparency into what’s happening in its processes. The intelligence Celonis provides is used to orchestrate processes: providing decision support for the right actions, triggering individual workflows or process steps based on intelligent process insights, and feeding into other technologies in place to make them more effective.


The Celonis Process Intelligence Platform takes data from an organization's systems - from an ERP and CRM to Excel – and uses process mining technology to turn that data into a living, system-agnostic digital twin of its end-to-end processes. It then makes sense of that data by using specialized process improvement knowledge, built up from thousands of implementations over the last decade, and AI algorithms to uncover where value is hiding in these processes. Then, Celonis offers tools to enable it to be captured — by empowering the organization's employees with insights, and by helping users to deploy technologies like AI and automation to improve these processes.


Celonis is headquartered in Munich, Germany, and New York City, USA with more than 20 offices worldwide.

Celonis Features

Process Mining Features

  • Supported: Data Connection
  • Supported: Process Discovery
  • Supported: Visual Process Representation
  • Supported: Process Variants
  • Supported: Performance Metrics
  • Supported: Process Mining Algorithms
  • Supported: Root Cause Investigation
  • Supported: Process Optimization
  • Supported: What-if Analysis
  • Supported: Process Compliance and Audit

Celonis Video

What is Process Mining?

Celonis Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, German, Spanish, Portuguese, Japanese, and Russian.

Frequently Asked Questions

Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.

Reviewers rate Process Mining Algorithms highest, with a score of 8.2.

The most common users of Celonis are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 161)

My review.

Rating: 8 out of 10
March 17, 2025
Vetted Review
Verified User
Celonis
2 years of experience
  • Process Mining.
  • Action Flows.
  • Extract and Transformation Data.
  • Display Data on Dashboards.
Cons
  • Logs information.
  • Extract data with more features and options.
  • Possibility to control versions on Studio to understand who did what.

Process Mining with Celonis, understand inefficiencies and change your traditional way to think the business

Rating: 9 out of 10
March 06, 2025
Vetted Review
Verified User
Celonis
1 year of experience
  • Redraw processes taking into account different point of views
  • Have a clear and easy vision for the results after a potential change/improvement
  • Put process in order when there are some confused steps, especially when there is a lack of competence between one step of the process and another one
Cons
  • When you are at the beggining of your analysis, you can put into the platform only some types of data format; so you have to adjust your resources before upload them
  • It is not cheaper in terms of maintenance

Celonis for the win

Rating: 10 out of 10
March 04, 2025
Vetted Review
Verified User
Celonis
3 years of experience
  • Process intelligence
  • Ocpm
  • Business miner
Cons
  • JAB VIEWS
  • OCPM

Celonis is a gamechanger in process optimization

Rating: 10 out of 10
March 28, 2024
Vetted Review
Verified User
Celonis
1 year of experience
  • Training on the Academy
  • Guiding through the implementation process
  • Availability for questions and problems
  • Providing insights and ideas
Cons
  • Providing an open use-case library
  • Providing example use-cases and general material to support internal meetings / presentations
  • An intelligent tool for process documentation (creation/update)

Celonis review

Rating: 9 out of 10
April 02, 2024
Vetted Review
Verified User
Celonis
2 years of experience
  • Data extraction mechanism
  • Drill down possibilities
  • Process analysis
Cons
  • Support process
  • Connecting to on premise applications
  • data exploration
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