Name: Cenium Hospitality ERP
Price: 100 USD
Author: Cenium

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Functional Testing

Kubernetes Monitoring

No-Code Development

Development

Admissions and Enrollment

Classroom Management

Education

Business Intelligence (BI)

Collaboration

Facility Management

Statistical Analysis

Workspace Planning

Enterprise

Accounting

Accounts Payable

Financial Planning and Analysis (FP&A)

Hedge Fund

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Block Storage

Cloud Data Warehouse

Cloud Storage

Configuration Management Databases

Deception Technology

Encryption Key Management

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Load Balancing

Network Performance Monitoring

Operating Systems

SOA Governance

SaaS Backup

Server Virtualization

Service Desk Outsourcing

Vector Databases

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Success

Digital Content Creation

Email Marketing

Market Intelligence

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Field Sales Software

Sales Performance Management

Sales

Agriculture

Construction Takeoff and Estimating

Dealer Management

Direct Secure Messaging

Equipment Rental

Fleet Management

Insurance Suites

PCB Design

Rental Property Management

Restaurant Management

Vertical-Specific

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Cenium Hospitality ERP is a comprehensive solution designed to streamline hotel management and enhance the guest experience. The product is suitable for hotels and resorts of all sizes, from small boutique establishments to large chain properties. According to the vendor, Cenium Hospitality ERP is utilized by hoteliers, hotel management companies, property management companies, event planners, catering professionals, and spa and wellness facilities. With its integrated suite of solutions, the product aims to empower businesses in the hospitality industry to efficiently manage the entire guest journey, improve guest satisfaction, and maximize revenue.

## Key Features

**Contacts, Loyalty and Rewards Management**: According to the vendor, Cenium Hospitality ERP allows users to keep all contacts in one centralized repository and manage multi-relationships between contacts, family connections, and companies. The product offers customizable and hierarchical discounts on contacts, guests, or companies, as well as the ability to handle multi-currency contracts and set pricing and availability.

**Dynamic Pricing and Packaging**: The vendor claims that Cenium Hospitality ERP supports dynamic pricing for any sellable products and provides the ability to set base prices using price groups. The product also offers powerful restrictions using yield buckets and a restrictions calendar. Additionally, users can group sellable products in categories for easy sale through various channels and create advanced packages with upsells, add-ons, and flexible pricing options.

**Channel Management**: According to the vendor, Cenium Hospitality ERP simplifies the distribution of rates, packages, and availability to channel managers. The product seamlessly integrates with OTA standards out of the box and allows users to track channel sales through customizable market segments and target groups. Users can also close channels based on availability or push yielding and restrictions, as well as handle incoming errors and repair failed reservations.

**Dashboard, Widgets, and Reports**: Cenium Hospitality ERP offers fully customizable dashboards with over 20 different widgets, according to the vendor. Users can save and share dashboards with other users or groups, and the product allows them to track key metrics throughout the day. The vendor also claims that Cenium Hospitality ERP supports advanced graphs and charts and provides over 40 predefined metric points to display on the dashboard.

**Multiproperty Sales and Management**: The vendor states that Cenium Hospitality ERP simplifies the management of multi-property solutions and allows users to control property access through users and user groups. The product also enables users to share and maintain master data across properties and sell cross-property with the built-in Central Reservation System. Additionally, Cenium Hospitality ERP supports travel agent sales and commission rules, according to the vendor.

**API and Integrations**: According to the vendor, Cenium Hospitality ERP provides fully accessible server-based REST APIs and customizable access levels. The product offers seamless integration with any system using the Cenium Integration Server and allows users to handle incoming and outgoing integration messages with tracking and logging. Additionally, Cenium Hospitality ERP enables users to create views into known sources like SQL or Navision through the EDS module.

**Front Desk Operations**: The vendor claims that Cenium Hospitality ERP streamlines check-in and check-out processes with fast and intuitive operations. The product provides an overview of room status through an easy-to-use dashboard and allows users to manage all booked components in one place. Additionally, Cenium Hospitality ERP offers upsell and upgrade options, according to the vendor.

**Reservations and Folio Management**: According to the vendor, Cenium Hospitality ERP automatically routes folios based on templates or manual configuration. The product allows users to sell additional products and make room type upsells during booking. Users can set up and sell advanced packages with rooms, activities, and retail items, and dynamically price rooms and items based on rate management or contracts. The vendor also claims that Cenium Hospitality ERP supports group management actions on multiple reservations in one go.

**Housekeeping**: The vendor states that Cenium Hospitality ERP offers easy management of staff and stations with drag and drop functionality. The product allows users to generate cleaning and inspection plans based on actual reservation flow and assign services automatically based on setup. Additionally, Cenium Hospitality ERP provides the ability to view, maintain, and track attendant points.

**Tasks**: According to the vendor, Cenium Hospitality ERP allows users to easily create work orders based on tasks and assign them to teams or staff. The product supports the management of dispatching and workflow with escalation rules and offers batch actions and quick filtering options. Users can also track and report on task progress using Cenium Hospitality ERP.

Basic

Poll Everywhere is an event management software system offered by Poll Everywhere.

Intro

Present

Engage

Teams

Poll Everywhere

EventPilot is an event management software system offered by ATIV Software.

EventPilot Conference App for Medical Meetings and Scientific Events

Cenium Hospitality ERP

Event Management platforms is used to manage events, from planning to registration and ticketing, to apps for attendees.

Event Management

Cenium

Virtual Event

These are features for Virtual Event software.

Registration, RSVP, and ticketing

Attendees can register, RSVP, and/or purchase tickets for the event in advance

Email marketing

Personalized email marketing to registered attendees, either within the software or through integrations

Livestreaming

Events can be broadcast live to hundreds or thousands of attendees

Audience engagement

Interactive features like live chat, polls, Q&A, and gamification

Event recording

Events can be recorded so that attendees can rewatch presentations at a later time

Virtual booths

Sponsors can set up customizable virtual booths that attendees can visit

Networking

Video and text chats specifically for attendee networking are available

Event analytics

Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Audience polling

Attendees can ask questions during the presentation.

Meeting space storage

Includes cloud storage space for files related to the meeting, which is accessible to presenters, attendees, and/or participants.

Annotation

Presenters and/or participants can make real-time annotations to presentation content, such as slides.

Remote support features

Includes features for remote support, such as remote control of mobile devices.

Handouts

Administrators of online events can distribute handouts or other supplemental, digital materials to event attendees.

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

Branding options

Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

Integration to Marketing Automation

Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

Attendee list export

The ability to export lists of event participants.

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

User authentication

Administrators can require users to authenticate their identities before joining a meeting.

Participant roles & permissions

Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

Participant list

Participants can see a list of other participants.

Confidential attendee list

Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

Secure file sharing

File sharing capabilities are secure for sensitive data.

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Scheduling

Users can schedule meetings ahead of time and schedule regular or recurring meetings.

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

End meetings

Integrates with social media

Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

Record meetings / events

Meetings and webinars can be recorded for playback.

Dial-in attendance

Invitations include a phone number that attendees can to dial into meetings (audio-only).

Online attendance

Invitations include a link for attendees to listen/view/participate in meetings from their internet browsers.

Mute

Attendees have the option to mute themselves during meetings.

Slideshows

Presenters can present slideshows during the meeting within the web conferencing platform.

Media

Presenters can display images and videos during a meeting within the web conferencing platform.

International calling

Supports audio and video for international calls.

Multiple webcam streams

Supports multiple webcam streams for group face-to-face meetings.

Event registration

Attendees can register in advance for upcoming online events (such as webinars).

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

Responsive Design for Web Access

Web design aimed at producing easy-to-read sites across a range of different devices.

Cenium Hospitality ERP

Overview

What is Cenium Hospitality ERP?