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Centercode

Centercode

Overview

What is Centercode?

Centercode Connect is a hosted software platform that provides all of the tools needed to run a beta program: recruiting, NDA management, product distribution, surveys, bug reports, forums, reporting, and more.

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Learn from top reviewers

Centercode experience from a CSM perspective

Rating: 7 out of 10
July 8, 2022
IncentivizedVetted ReviewVerified User
We mainly used Centercode to log out beta testing task in a Project Management style that involved hundreds of people/employees globally. We follow a pre created task list tha...
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Roman (Butch) Delos Santos III, CLSSYB
Professional - Professional Services
CSM
Zoom
Centercode1 year of experience

Centercode takes the pain out of Beta testing and Market Surveying

Rating: 8 out of 10
August 23, 2021
IncentivizedVetted ReviewVerified User
Centercode is used within the Transportation and SketchUp sectors of Trimble. It is used to test nearly every new product and release in both of these divisions. For Transport...
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Kevin Gardiner
Project Manager - Engineering
Beta Project Engineer
Trimble
Centercode4 years of experience

Heavyweight tool with a lot of customizability, but complex to implement and manage

Rating: 7 out of 10
August 2, 2021
IncentivizedVetted ReviewVerified User
We use it across our company to manage ongoing beta cohorts for all products. On my product, the pregnancy Band, we use it heavily and have set up a complex workflow and utili...
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Rachel Whitlock
Manager - Product Management
Product Manager, Owlet Pregnancy Band
Owlet Baby Care
Centercode2 years of experience

5 years with Centercode and still going strong!

Rating: 9 out of 10
April 8, 2021
IncentivizedVetted ReviewVerified User
The Bose Customer Validation team is using Centercode to run Alpha (internal) and Beta (external) tests for products and features throughout the whole company. We aim to test ...
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Jenna Deutsch
Program Manager - Engineering
Senior Program Manager, Beta Testing
Bose Corporation
Centercode5 years of experience

Centercode Is A One Stop Shop For All Your Beta Testing Needs

Rating: 10 out of 10
April 8, 2021
IncentivizedVetted ReviewVerified User
My title is the Beta and Usability Testing Associate, and I currently run all end-to-end customer validation studies on our products post-launch. I use Centercode to conduct a...
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Joy Trillet
Employee - Product Management
Beta and Usability Testing Associate – Connected Home
GE Lighting, A Savant Company
Centercode2 years of experience
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Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $500 per month
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Product Details

What is Centercode?

Centercode takes complex and time-consuming processes that have historically been managed by disparate systems and brings them into a single solution. The end-to-end software platform enables companies to manage Customer Validation (Alpha, Beta, and Delta) testing in one environment, at scale.

Centercode Features

  • Supported: Control from one interface. The Centercode Platform combines a community design and project customizations for specific testing needs.
  • Supported: Connected data. Centercode centralizes and syncs project components — emails, surveys, issues, praise, tester profiles, agreements — so that creating a holistic Customer Validation report is as simple as clicking a button.
  • Supported: Issue prioritization, and project templates. Centercode users can build a Customer Validation testing program.
  • Supported: Create isolated project spaces and control exactly who has access to what. From surveys to feedback to community collaboration, GDPR compliance in maintained while collecting and managing sensitive data.
  • Supported: Integrations. With APIs and webhooks that connect incoming issues, ideas, and praise to tools like Jira, Salesforce, and Tableau.

Centercode Screenshots

Screenshot of Project Homepage: This dashboard shows the heartbeat of your project and gives you quick access to key areas of the tool. Centercode also has a similar dashboard for your entire program so you can see all of your projects at a glance.Screenshot of Powerful Dashboards and Reports: Leverage data across your organization that drives product improvements and enhances projects. Whether it's user profiles, participation rates, or product issues all of your data is available on one platform.

Centercode Video

Centercode provides leading beta test management solutions.

Centercode Integrations

Centercode Competitors

Centercode Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Centercode Downloadables

Frequently Asked Questions

Centercode Connect is a hosted software platform that provides all of the tools needed to run a beta program: recruiting, NDA management, product distribution, surveys, bug reports, forums, reporting, and more.

Centercode starts at $500.

Applause, TestFairy, from Sauce Labs, and Rainforest QA are common alternatives for Centercode.

The most common users of Centercode are from Enterprises (1,001+ employees).
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Reviews From Top Reviewers

View all reviews
(1-5 of 7)

Centercode experience from a CSM perspective

Rating: 7 out of 10
Incentivized
July 08, 2022
Pros
  • The Project Management style of logging tasks allows us to be nitty gritty with our beta testing
  • The ability to be able to cross check what other or similar items in the group captured adds value by visibly other issue similarity other testers captured
  • The ability to manage view access on a SSO config allows easy access only to those that are part of the actual beta testers on a "need to know" basis
Cons
  • The first thing I noticed that was raised was that when we were all logged in and adding stuff, the performance was somewhat degraded (slow)
  • I think it would've been easier to have drop-downs created/added per category/area of what's being tested. This adds up to productivity instead of just free text typing
  • I definitely had an issue using this with Safari as it wouldn't load some of the items eventhough I had mine updated to the latest version. It'd be great if it worked well regardless of the browser used

Centercode takes the pain out of Beta testing and Market Surveying

Rating: 8 out of 10
Incentivized
August 23, 2021
KG
Kevin Gardiner
Beta Project Engineer
Trimble (Transportation/Trucking/Railroad, 10,001+ employees)
Vetted Review
Verified User
Centercode
4 years of experience
Pros
  • Centralizing Customer Feedback
  • Communicating with testers en-masse
  • Survey and feedback form customization
Cons
  • Tag and attribute searching for forms, messages, and surveys
  • Report graphics with large datasets
  • More of a focus on B2B beta testing and not solely business to customer

Heavyweight tool with a lot of customizability, but complex to implement and manage

Rating: 7 out of 10
Incentivized
August 02, 2021
RW
Rachel Whitlock
Product Manager, Owlet Pregnancy Band
Owlet Baby Care (Consumer Electronics, 51-200 employees)
Vetted Review
Verified User
Centercode
2 years of experience
View profile
Pros
  • Reporting with insights across multiple surveys in one report
  • One stop shop for beta users to access a lot of information about how to test
  • Discussion board for beta users to +1 each other's feedback
Cons
  • The number of steps required to create a survey is way too much
  • There is a ton of customization available, but it's not clear what way is best to set things up

5 years with Centercode and still going strong!

Rating: 9 out of 10
Incentivized
April 08, 2021
JD
Jenna Deutsch
Senior Program Manager, Beta Testing
Bose Corporation (Consumer Electronics, 1001-5000 employees)
Vetted Review
Verified User
Centercode
5 years of experience
View profile
Pros
  • All encompassing space to communicate with testers and gather feedback
  • Quick support
  • A community space for testers
Cons
  • Tool itself is very cumbersome and repetitive
  • Formatting is difficult
  • Tool improvements take a while to roll out

Centercode Is A One Stop Shop For All Your Beta Testing Needs

Rating: 10 out of 10
Incentivized
April 08, 2021
JT
Joy Trillet
Beta and Usability Testing Associate – Connected Home
GE Lighting, A Savant Company (Consumer Goods, 201-500 employees)
Vetted Review
Verified User
Centercode
2 years of experience
View profile
Pros
  • One stop shop for all beta testing needs
  • Easy to use platform
  • Great customer support for beta managers
  • Great reporting tools
  • Interface allows beta managers to curate a test space specific to their companies needs
  • Great tool for recruitment
Cons
  • Some short cuts to curating test spaces
  • Not having to change survey links each new test, annoying if I am running 4-6 tests at a time
  • ability to segment iOS and Android feedback in one test space (I always have to run two tests every beta as my team wants to see iOS vs. Android specific feedback bc they are different experiences)
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