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CenterPoint Payroll

CenterPoint Payroll

Overview

What is CenterPoint Payroll?

Red Wing Software headquartered in Minnesota offers a benefits administration and payroll solution, in their software CenterPoint Payroll.

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Recent Reviews

TrustRadius Insights

CenterPoint Payroll has proven to be a valuable solution for many users who need an easy and efficient way to produce payrolls and track …
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Pricing

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What is CenterPoint Payroll?

Red Wing Software headquartered in Minnesota offers a benefits administration and payroll solution, in their software CenterPoint Payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Product Details

What is CenterPoint Payroll?

CenterPoint Payroll Video

Eight Minute Demo on CenterPoint Payroll Software

CenterPoint Payroll Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CenterPoint Payroll has proven to be a valuable solution for many users who need an easy and efficient way to produce payrolls and track important business information. According to satisfied users, the software has been particularly effective in the agriculture industry, where it is capable of handling a wide range of items that other payroll systems cannot. The excellent support provided by Redwing has also been highly praised by users, as they have found them to be helpful in resolving issues and providing assistance.

However, some users have expressed frustration with certain aspects of CenterPoint Payroll. They have found it difficult to locate and create reports within the software and have encountered limitations when exporting reports to Excel. There is also a desire among users for an integrated HR module that would streamline processes and improve overall efficiency.

Despite these challenges, many users appreciate the ease of use of CenterPoint Payroll as well as the ability to personalize the software to meet their specific needs. In fact, those who switched from other systems have found it to be a vast improvement in terms of user-friendliness and support. The software has been reliable and efficient for companies that have brought payroll processing in-house. Additionally, the Aatrix solution for tax filing is highly recommended by users as a valuable feature of CenterPoint Payroll.

Overall, CenterPoint Payroll offers a range of benefits for businesses needing streamlined payroll processing and robust tracking capabilities. While there are areas for improvement, satisfied users have experienced significant gains in efficiency and support with this software solution.

Extensive Features: Several users have praised CenterPoint Payroll for its extensive features, which cater to various payroll processing needs. The software offers functionalities such as direct deposit for checks and Aatrix tax form preparation, providing convenience and efficiency in managing payroll tasks.

Amazing Customer Support: Many reviewers have expressed their appreciation for the exceptional customer support provided by CenterPoint Payroll. With round-the-clock availability and expert assistance, users feel supported and well taken care of whenever they encounter any issues or have questions.

User-friendly Interface: Users find CenterPoint Payroll easy to use, even for those without accounting experience. The software's intuitive design and logical user interface allow individuals with varying levels of expertise to navigate effortlessly through the system and perform necessary payroll tasks efficiently.

PTO Tracking Reports Need Improvement: Some users have suggested that the PTO tracking reports could be better. They feel that the current reports lack certain functionalities or do not provide all the necessary information.

Customer Support Needs to Listen More Carefully: Several users have expressed their frustration with customer support, stating that they should listen more carefully and not assume user error. These users feel that their concerns are sometimes dismissed without proper investigation.

Font Size of Screen Views Should Be Larger/Adjustable: Many users have mentioned that they would like the font size of the screen views to be larger or adjustable. They find it difficult to read the text on smaller screens or prefer a different font size for better visibility.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company uses CenterPoint Payroll to process our company's payroll. This product is used exclusively by our HR department. We decided to bring payroll processing back internally into our company from having outsourced with ADP and Paychex prior, and being dissatisfied with both. CenterPoint gave us the power to run our own payroll and limit the number of errors and issues we continued to have with our prior payroll companies.
  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Payroll Management (6)
83.33333333333334%
8.3
Pay calculation
100%
10.0
Support for external payroll vendors
N/A
N/A
Benefit plan administration
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
100%
10.0
  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
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