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CentralSquare Public Safety Suite Pro (Zuercher)

CentralSquare Public Safety Suite Pro (Zuercher)


What is CentralSquare Public Safety Suite Pro (Zuercher)?

CentralSquare Technologies headquartered in Lake Mary offers the Public Safety Suite Pro (formerly Zuercher), a public administration and safety management system, supporting jail and offender management, and other administrative tasks associated to criminal justice. CentralSquare Technologies is the company formed…

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Product Details

What is CentralSquare Public Safety Suite Pro (Zuercher)?

CentralSquare Public Safety Suite Pro (Zuercher) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


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February 25, 2022

CentralSquare Review

Teri Horton-Sandlin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It is used across the entire department for field-based reporting, dispatch CAD systems, jail systems, and records management.
  • Link all records of an incident together
  • Is extremely easy to search
  • Ease of navigation through sysem
  • It can be difficult to extract a report
  • You must know the specialties of the function keys
  • Would have liked to have more training topics in the help section
I think any place that would need a report management system would benefit from its use especially since you can search for pretty much anything in it. I am not sure where it is less appropriate.
  • Tying all sections together with ease of navigation is probably the most important
  • Being able to go to one program to get important information
  • Being cloud-based
  • Less time spent trying to find information in different programs
  • Going paperless
  • Everyone can access it in the department
So much easier to use and the convenience of having everything in one place is astronomical.
Patrol, Dispatch, Investigations, Property/Evidence, etc.
These people are trained in how to use the program not necessarily tech support
  • Reports
  • Dispatch
  • Records
  • Creating reports
  • Keeping track of personnel
  • Training Records
  • Policy management
Essential for our agency
  • Product Usability
Usability meaning being able to use it for many different functions
Not sure
  • Implemented in-house
I was not privy to the phases
  • User understanding
  • New system
Very good system to tie all functions of an agency together
Haven’t had too many problems but when we have support techs are a always there
Not sure
They sent out a trainer to give the entire department specialized training in their specific area of use of the program
I would have given a 10 but the reports section is kinda of difficult to navigate
  • Report
  • Entering Data
  • Building Reports
Yes, but I don't use it
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