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CentricMinds

CentricMinds

Overview

What is CentricMinds?

CentricMinds is a suite of Digital Workplace applications from the company of the same name in Melbourne, covering Intranet, Document Management and Enterprise Social Networking.

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Recent Reviews

TrustRadius Insights

CentricMinds is a reliable and stable platform that has solved several critical business problems for long-term users. For instance, …
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Pricing

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What is CentricMinds?

CentricMinds is a suite of Digital Workplace applications from the company of the same name in Melbourne, covering Intranet, Document Management and Enterprise Social Networking.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is CentricMinds?

CentricMinds Video

CentricMinds Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CentricMinds is a reliable and stable platform that has solved several critical business problems for long-term users. For instance, emergency services have found great value in the platform as it can adapt to complex integration with operational systems, allowing for efficient multi-site authoring and permissions management. This feature has been especially useful in situations where different branches operate on different structures and formats.

The digital asset management feature has allowed users to show content based on permissions for different users, schedule asset removals when needed and enable content removal on a timed schedule. This feature helps marketers who need to run campaigns during non-standard working hours and manage personalisation of documents, search and HR forms across multiple high-volume websites. Additionally, training provided directly by CentricMinds staff has empowered users to manage document workflows from approval to publishing seamlessly.

Moreover, the software solves broken internal communication, segmented departments, slow-to-change company culture issues with ease. It has supported internal communications, knowledge management, acted as a primary intranet and tool for teams while delivering company news, structure, HR contacts, documents related to the Integrated Management System (IMS) system among others. The platform's excellent user and permissions management make it easy to share content across sites than any other system used previously by companies.

Flexible and Customizable: Users have consistently praised CentricMinds' flexibility and customization capabilities. Several reviewers have stated that the software allows for customizations across all areas, enabling them to modify the product to suit any ongoing need. Others have mentioned that it provides a lot of flexibility in terms of workflow and content management.

Powerful Document Management Tools: Many users have highlighted CentricMinds' document management tools as one of its strongest features. They consider these tools very powerful, easy to use, and capable of handling complex tasks around document versioning and search. Users find it straightforward to publish content, add tags to docs or folders with drag-and-drop features.

Excellent Support Team: The support team has been commended by many reviewers for their exceptional service. Some users found the level of support provided by the company impressive, stating that they maintain the whole Content Management System Platform up-to-date from both security and functional perspectives. Others appreciated how quickly support responds when issues are raised using an easy-to-use ticket raising system and process.

Complicated Setup: Some users have found the initial setup process to be complicated and time-consuming.

Confusing UI: Many reviewers have mentioned that the user interface for the back-end intranet can be confusing, especially for those who are not familiar with the system.

Resource-Intensive Software: Several customers have reported that the software can be slow if the necessary resources are not available, making it difficult to work efficiently.

Users commonly recommend the following:

  1. Stay in close contact with the Centric Minds team during the project to ensure effective communication and timely adjustments.

  2. Provide clear requirements and user stories to facilitate a successful implementation of Centric Minds. Detailed specifications help the team understand and meet expectations, and feedback after the initial demo session is crucial for improvement.

  3. Engage with the Centric Minds team and make use of their expertise and support. They are approachable, open to questions, and willing to discuss requirements and customizations. Training sessions are thorough and flexible, accommodating different roles within the organization. Users express satisfaction with both the product and service provided by Centric Minds.

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