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Dayforce

Dayforce

Overview

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

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Recent Reviews

Dayforce

10 out of 10
February 02, 2024
We use Dayforce for Payroll and HR. We have over 20 locations with varying ESA requirements and multiple jurisdictions. Dayforce is able …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Pay calculation (567)
    9.0
    90%
  • Update personal information (577)
    8.7
    87%
  • Pre-built reports (571)
    7.7
    77%
  • Report builder (571)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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N/A
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What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Alternatives Pricing

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Sage Accounting?

Sage Accounting is online accounting software made to simplify life for small business owners, entrepreneurs, and freelancers by providing the functions needed to take care of daily business to-dos. Users can create and send professional quotes and invoices, track income and expenses and know…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.8
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.7
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.8
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.9
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.3
Avg 7.7
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Product Details

What is Dayforce?

Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.

Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.

Key product areas:

· HRIS

· Global payroll, on-demand pay

· Benefits

· Workforce management, including time and attendance and task management

· Talent acquisition, including recruiting and onboarding

· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system

· Advanced reporting, analytics, and dashboards

· HR self service via the Dayforce mobile app

Dayforce Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Dayforce Screenshots

Screenshot of Dayforce Home ScreenScreenshot of Scheduling DashboardScreenshot of Compensation DashboardScreenshot of Succession Planning - Talent MatrixScreenshot of Payroll DashboardScreenshot of Dayforce Mobile - RecruitingScreenshot of Dayforce Mobile - SchedulingScreenshot of Dayforce Benefits Decision SupportScreenshot of Dayforce AssistantScreenshot of Dayforce WalletScreenshot of Performance ManagementScreenshot of Docu SignScreenshot of Dayforce Dash BoardScreenshot of CompensationScreenshot of BenefitsScreenshot of Benefits IntelligenceScreenshot of ApprovalsScreenshot of Analytics DashboardScreenshot of AdministrationScreenshot of Workforce ManagementScreenshot of Workforce management AnalyticsScreenshot of Talent SolutionScreenshot of Payroll

Dayforce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai

Frequently Asked Questions

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Dayforce.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 9.

The most common users of Dayforce are from Mid-sized Companies (51-1,000 employees).

Dayforce Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)1%
Mid-Size Companies (51-500 employees)18%
Enterprises (more than 500 employees)81%
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Comparisons

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Reviews and Ratings

(1130)

Attribute Ratings

Reviews

(1-25 of 65)
Companies can't remove reviews or game the system. Here's why
January 09, 2024

New-ish to Dayforce

Score 6 out of 10
Vetted Review
Verified User
Incentivized
There is no dedicated representative for support - a support ticket must be opened through their support portal and is randomly assigned to a representative to assist. Many times they are overseas or in different timezones and meetings/phone calls must be scheduled according to their timezone instead of the customer's. Issues have to be explained multiple times to multiple representatives - not sure if they do not keep notes on file, but it certainly doesn't seem that way. High priority issues do get answered fairly quickly, but it can take weeks and months to get other issues resolved.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I feel like they try, but we often have to go through several levels of analysts to get to someone who can help. This can take way too long at times, and can be frustrating.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
There are some really terrific ones and there are some that are just awful. I have had to escalate cases just to get a human assigned to it. I have had to explain basic Dayforce functionality to the support person that was supposed to be helping me resolve an issue. The best people in Support are the people who have worked in HR or benefits or compensation or payroll for another organization before moving to Ceridian. They understand the why behind the how. I wish Ceridian would hire more of them instead of just straight up software support folks.
February 13, 2023

Dayforce is a winner

Score 9 out of 10
Vetted Review
Verified User
Currently there is a wait time for tickets that is a few days and sometimes that is to long if its an urgent matter, but for the most part once you have someone assigned to your ticket it is quickly resolved.
December 13, 2022

I love Ceridian Dayforce

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Since the support team has split into modules, it has seemed to go downhill. I have a ticket that has been open for over 2 months, and I barely get communication on it if I'm not checking in on it. When I do, I haven't got any progress or updates. There are times that the support team is very quick - this must be to known issues that are easy to solve. I just feel as if the team needs more work.
October 26, 2022

True Data Integration

Amy Neill, CPP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support has greatly improved over the last 3 years. The support team is much more knowledgeable about the Dayforce system than they were 3 years ago. Unfortunately tickets do get stuck in a black hole and it is never possible to pick up the phone to ask a question.
Mary Clinton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have had good experiences with support. One time I needed help on commit day. I submitted an urgent ticket and barely had time to get coffee before they were on the phone. They understood my problem, knew the answer and helped me fix it and commit payroll on time.
Emily Ozmon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The support team is very quick to respond and to acknowledge case submissions. for a medium level case the response time is usually under 2 days. For an urgent case it is less than 1 hour in most case. They will work with you to get any issue resolved no matter what it takes or how complicated the request is.
November 17, 2020

Hooray to Dayforce

Maria Alfano | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is hit and miss. Sometimes we get excellent service from people who know their stuff and sometimes we get a call center type person who is just concerned about meeting their matrix requirements.
November 16, 2020

A work in progress.

Amanda Wunrow | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I give a six as my overall rating on Dayforce support because I have had some rough experience with trying to get help. It is sometimes frustrating when you are trying to explain something but then get an answer of that we cannot do that in Dayforce. What I mean by this is that it was a feature that was setup before but is not working anymore due to an upgrade. I understand and like that Dayforce is upgrading and changing but do not like when something on the back end of system gets changed and then we have no solution to change it back to what it was or have a solution to adapt it to what is new in the system to allow our system to perform correctly.
November 16, 2020

Ceridian Dayforce Review

Emily O'Donnell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support is easy to access and I get a quick response most of the time. Sometimes, however, I haven't had the best experiences with some support specialists. I have had to tell them our issue multiple times and have stayed on a phone call for much longer than needed. Usually, though, support specialists are very friendly and helpful.
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