Certain Event Automation Software Reviews

4 Ratings
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Score 8.3 out of 100

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June 29, 2019
Marina Aleixo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Certain is the go-to event software for all field marketing teams across my company. It automates complex emails flows to keep registrants engaged until the main event (which could be months away), generates smart views that cater to your specific needs (approved registrations, declined registrations, pending registrations) and has an on-the-go app for check-in purposes only (it's easy to use and to add new people as they come in without registration).
  • Email flow automation: Each particular registration case (pending, approved, declined, etc) can be accompanied by a sequence of emails to orientate the type of registrants on what the next steps are, or what to expect from the event.
  • Registrant/Attendee reporting: Easy exports facilitate sharing information internally.
  • Landing page customization (forms): Literally anything you need from the event registrant can be added to the form (from dietary preferences to shirt size, for example). Landing pages are very flexible to add many speakers, content, information, maps, etc. and are equally easy to customize.
  • Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves.
  • UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event.
Certain is very well suited for any type of event or tradeshow that require specific fields from registrants and an automated email sequence to keep them engaged.
It's less appropriate for one-off events, since setting up those pages can be quite complex if you're used to the types of Eventbrite/Sympla. If you don't really build event pages regularly, I'd recommend a software that's more simple, which should address what you need.
Read Marina Aleixo's full review
August 17, 2017
Courtney Bradley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We are a corporate meeting/convention/event firm. We are a small business- there are 4 in our office. We use Certain for all events as registration links that we can control on our end. It allows us to gain information like room nights, arrival/departure flight info, personal contact info and agenda selections.
  • Easy to use and create
  • Easy to pull reports once event has been sent to attendees
  • Great way to gather a lot of information
  • Coding can be complicated to work with
  • Copying the event can make it more complicated to change/revise patterns
  • Can be very manual when copying and pasting a lot of information
Certain is great for easy-to-use registration sites. It collects all information and user can upload reports easily. It's great to copy the event if you are doing an annual one where the information doesn't drastically change. I love being able to create the link in under an hour and send it out to all attendees. I can also send one large email out to all participants.
Read Courtney Bradley's full review

Certain Event Automation Software Scorecard Summary

What is Certain Event Automation Software?

Certain is a leading provider of enterprise Event Automation software to Fortune 1000 companies. The vendor’s value proposition is that Certain gives users everything they need to plan events, engage attendees, and achieve sales and marketing results. The vendor says their software helps data-driven marketers and event professionals capture and integrate rich buying signals and attendee insights into omni-channel marketing campaigns to improve sales and marketing results and deliver credible event ROI.

According to the vendor, key benefits and differentiators include:

1. Capture buying signals to increase conversions
2. Inform future sales and marketing decisions
3. Grow sales pipeline and accelerate the sales cycle 
4. Improve overall marketing performance

Certain Event Automation Software Features

Has featureEvent Planning & Registration
Has featureAttendee Engagement
Has featureMarketing & ROI
Has featureServices & Support
Has featurePartner Integration

Certain Event Automation Software Downloadables

Certain Event Automation Software Integrations

Certain Event Automation Software Competitors

Certain Event Automation Software Support Options

 Free VersionPaid Version
Live Chat
Social Media

Certain Event Automation Software Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android