Name: Certain Touchpoint
Rating: 7 (1 reviews)
Author: Certain, Inc.

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Service Mesh

Development

Alumni Management

School Management

Education

Board Management

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Enhanced 911 (E911)

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Cloud Cost Management

Cloud Storage

Database Performance Monitoring

Email Verification

Fraud Detection

IP Address Management (IPAM)

IT Asset Disposal

Integration Platform as a Service (iPaaS)

License Management

Low-Code Development

Managed IT Service

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Network Simulation

NoSQL Databases

Rack Servers

Tape Storage

Wireless LAN

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Digital Rewards

Email Marketing

Marketing Automation

Online Proofing

Screen and Video Capture

Social Media Management

Survey & Forms Building

Video Editing

Web Analytics

Website Builder

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales

API Security

File Integrity Monitoring

Security Orchestration, Automation and Response (SOAR)

Security

Animation

Construction Management

Debt Collection

ID Card

Last Mile Delivery

Municipal

Vertical-Specific

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Based on user reviews, the most common recommendations for Gather Digital are to consider the importance of features and request a demo and trial period before making a decision. Users believe it is crucial to understand which features are most important for their event management needs and recommend exploring the product through a demo or trial to ensure it meets their requirements.

Users also appreciate the good customer service and ease of use provided by Gather Digital. They consistently praise the platform for its responsive and helpful customer service, as well as its user-friendly interface that makes navigating and utilizing the platform straightforward and intuitive.

Lastly, users encourage exploring the new features offered by Gather Digital and enjoying the improved interface. They express excitement about the potential of these new features and appreciate the efforts made by the company to enhance the platform's interface, finding it more visually appealing and easier to navigate.

It is worth noting that several other positive aspects of Gather Digital are mentioned in user reviews, such as outstanding customer service, easy CEU tracking, flexibility and adaptability, unique functionality, thorough demos, and overall satisfaction with the platform.

Certain Touchpoint has been an invaluable tool for users looking to modernize their conference experience and go paperless. By replacing printed materials with electronic options, the app has saved users valuable resources and staff time. Attendees have greatly appreciated the convenience of electronic programs that provide updates and notifications, while exhibitors and sponsors have benefited from the added value of featuring their events in an app. 

Users have also found Certain Touchpoint highly capable and flexible, making it simple to set up large conferences with clarity. The app has allowed for better communication and engagement between attendees, speakers, and exhibitors, resulting in a more positive overall conference experience. Furthermore, the app's ability to collect evaluation data and track CEUs has made the process more efficient, reducing the risk of human error. Overall, Certain Touchpoint has solved key business problems by streamlining processes and improving engagement at conferences.

Intuitive User Interface: Many users have found Certain Touchpoint's user interface and design to be intuitive and easy to use. They appreciated the simplicity in navigating through the platform, making it easier for them to manage their events efficiently.

Flexible Premium Features: Users have praised Certain Touchpoint's flexibility in adding premium features for a separate fee. They liked how they could pick and choose what additional features were necessary for their business, rather than having to pay a huge price for everything.

Outstanding Customer Service: The customer support of Certain Touchpoint has been highly praised by reviewers. Users found the staff professional, polite, and helpful, providing quick and efficient responses that helped resolve any issues or concerns they had with the platform.

Confusing User Interface: Several users have expressed concerns about the confusing and unintuitive user interface of Certain Touchpoint. Users found it hard to navigate through the software, with some having difficulty in locating basic features. 

Connectivity Issues: Many users experienced connectivity issues while using Certain Touchpoint, getting locked out of the system multiple times per event. Furthermore, they struggled with uploading data into the system due to poor connectivity.

Costly Pricing Structure: Some users felt that Certain Touchpoint's pricing structure was expensive for what it offered and not suitable for non-profit organizations. They were dissatisfied with the product's value for price and believed that other competitive products had better pricing models.

Certain Touchpoint (formerly Gather Digital) is a mobile event app developed by Twin Particle, and supported by Certain headquartered in San Francisco.

OneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

OneCause

Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.

Certain Touchpoint

Event Management platforms is used to manage events, from planning to registration and ticketing, to apps for attendees.

Event Management

Certain is a leading provider of enterprise Event Automation software to Fortune 1000 companies. &nbsp;The vendor aims to&nbsp;help data-driven marketers and event professionals capture and integrate rich buying signals and attendee insights into omni-channel marketing campaigns to improve sales and marketing results and deliver credible event ROI.

Certain, Inc.

Virtual Event

These are features for Virtual Event software.

Registration, RSVP, and ticketing

Attendees can register, RSVP, and/or purchase tickets for the event in advance

Email marketing

Personalized email marketing to registered attendees, either within the software or through integrations

Livestreaming

Events can be broadcast live to hundreds or thousands of attendees

Audience engagement

Interactive features like live chat, polls, Q&A, and gamification

Event recording

Events can be recorded so that attendees can rewatch presentations at a later time

Virtual booths

Sponsors can set up customizable virtual booths that attendees can visit

Networking

Video and text chats specifically for attendee networking are available

Event analytics

Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Audience polling

Attendees can ask questions during the presentation.

Meeting space storage

Includes cloud storage space for files related to the meeting, which is accessible to presenters, attendees, and/or participants.

Annotation

Presenters and/or participants can make real-time annotations to presentation content, such as slides.

Remote support features

Includes features for remote support, such as remote control of mobile devices.

Handouts

Administrators of online events can distribute handouts or other supplemental, digital materials to event attendees.

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

Branding options

Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

Integration to Marketing Automation

Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

Attendee list export

The ability to export lists of event participants.

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

User authentication

Administrators can require users to authenticate their identities before joining a meeting.

Participant roles & permissions

Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

Participant list

Participants can see a list of other participants.

Confidential attendee list

Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

Secure file sharing

File sharing capabilities are secure for sensitive data.

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Scheduling

Users can schedule meetings ahead of time and schedule regular or recurring meetings.

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

End meetings

Integrates with social media

Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

Record meetings / events

Meetings and webinars can be recorded for playback.

Dial-in attendance

Invitations include a phone number that attendees can to dial into meetings (audio-only).

Online attendance

Invitations include a link for attendees to listen/view/participate in meetings from their internet browsers.

Mute

Attendees have the option to mute themselves during meetings.

Slideshows

Presenters can present slideshows during the meeting within the web conferencing platform.

Media

Presenters can display images and videos during a meeting within the web conferencing platform.

International calling

Supports audio and video for international calls.

Multiple webcam streams

Supports multiple webcam streams for group face-to-face meetings.

Event registration

Attendees can register in advance for upcoming online events (such as webinars).

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

Responsive Design for Web Access

Web design aimed at producing easy-to-read sites across a range of different devices.

Mobile Application

Dashboard / Report / Visualization Interactivity on Mobile

In-app dashboard reports and data visualization.

Certain Touchpoint
Formerly Gather Digital

Overview

What is Certain Touchpoint?