Name: ChangeGear Change Manager Overview Demo
Uploaded: 2018-09-21T16:48:06.000Z
Duration: 3 min 45 s
Description: ChangeGear Change Manager Overview Demo

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Functional Testing

Product Analytics

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Feedback Management

Enterprise Search

Online Notary

Enterprise

Accounting

Hedge Fund

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

Configuration Management

Converged Network Adapters (CNAs)

Data Center Cooling

Density-Optimized Servers

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Privileged Access Management

Remote Desktop

SaaS Backup

Software Components

Storage as a Service (STaaS)

System Monitoring

Unified Communications Monitoring

User Virtualization

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Deliverability

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Enablement

Sales

Intrusion Detection

Operational Technology (OT) Security

Security

Aviation

Awards Management

Direct Secure Messaging

Loan Servicing

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

IBM Rational ClearQuest

Chama

iTalent Digital

DELTAoverC

Deltaoverc

DeltaXignia Compare and Merge Software

DeltaXignia

Giva Change Management

Giva, Inc

Howspace

McAfee Application and Change Control

McAfee

OpenText StarTeam

OpenText

RegHub

ChangeGear Change Manager, developed by ServiceAide, is a solution designed to optimize the management of change and release processes. This platform caters to the needs of medium and large enterprises, offering automation and advanced workflow capabilities. ChangeGear Change Manager is utilized by IT professionals, change managers, release managers, service desk teams, and enterprise service management teams across various industries.

## Key Features

**Change Management Workflow**: According to the vendor, ChangeGear Change Manager streamlines and automates the change management process, defines and enforces change policies and procedures, tracks and manages change requests from initiation to closure, and ensures compliance with regulatory requirements.

**Change Request Management**: The vendor claims that ChangeGear Change Manager captures and prioritizes change requests, assigns and tracks change tasks and activities, monitors and manages change approval processes, and enables collaboration and communication among stakeholders.

**Change Impact Assessment**: The vendor states that ChangeGear Change Manager assesses the potential impact of proposed changes, analyzes dependencies and risks associated with changes, evaluates the potential benefits and drawbacks of changes, and helps make informed decisions about change implementation.

**Change Calendar and Schedule**: According to the vendor, ChangeGear Change Manager maintains a centralized calendar of planned changes, schedules and coordinates change activities, avoids conflicts, and minimizes disruptions by providing visibility into upcoming changes for stakeholders.

**Change Documentation and Reporting**: The vendor claims that ChangeGear Change Manager captures and stores detailed information about changes, documents change plans, activities, and outcomes, generates reports on change performance and compliance, and analyzes change data for continuous improvement.

**Change Approval and Authorization**: According to the vendor, ChangeGear Change Manager establishes approval workflows for change requests, defines and enforces authorization levels and roles, ensures proper review and approval of changes, and maintains an audit trail of change approvals.

**Change Communication and Notifications**: The vendor states that ChangeGear Change Manager notifies stakeholders about upcoming changes, communicates change details, impacts, and timelines, provides status updates and notifications throughout the change process, and facilitates effective communication and collaboration.

**Change Risk Assessment and Mitigation**: According to the vendor, ChangeGear Change Manager helps identify and assess potential risks associated with changes, develops risk mitigation strategies and plans, monitors and manages risks throughout the change lifecycle, and minimizes the impact of potential risks on IT services.

**Change Audit and Compliance**: The vendor claims that ChangeGear Change Manager tracks and documents change activities for auditing purposes, ensures compliance with regulatory requirements and industry standards, provides evidence of change control processes and procedures, and facilitates internal and external audits of change management practices.

**Change Performance Metrics and Analysis**: According to the vendor, ChangeGear Change Manager measures and tracks key performance indicators (KPIs) for change management, analyzes data to identify trends and areas for improvement, monitors change success rates, cycle times, and customer satisfaction, and continuously optimizes change management processes based on performance insights.

Modern organizations require a Change Management solution optimized to support the dramatic increase and complexity of change. Through advanced automation and workflow, ChangeGear Change Manager has been designed to streamline the entire change and release management processes that enable organizations to meet auditing and compliance requirements. ChangeGear Change Manager is a product from SunView Software, a Serviceaide company (acquired August 2021).

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.

Starter

Growth

Freshservice

BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations.

BMC Helix ITSM

ChangeGear Change Manager

ChangeGear Change Manager Overview Demo

Serviceaide

In less than 4 minutes you will get an overview of our ITIL standards-based Change Management Solution with its modern user experience, designed to increase user efficiency and productivity.

You will see:
• Change & Release Management
• Dashboards
• Change Calendar

Change Management Resources: https://resourcecenter.sunviewsoftware.com/change-management

Learn More: https://www.sunviewsoftware.com/products/change-management

Schedule your demo today! 1-800-390-4169 or sales@sunviewsoftware.com

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Change Management Software