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ChangeGear Service Desk

ChangeGear Service Desk

Overview

What is ChangeGear Service Desk?

Based on the ITIL best practices framework, the SunView ChangeGear product suite improves and streamlines the IT service management lifecycle. By automating IT service management processes, companies gain greater visibility into their IT infrastructure, eliminate system downtime, reduce operational costs,…

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Pricing

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ChangeGear Service Desk

On Premise
Per Seat per Month

ChangeGear Help Desk

On Premise

ChangeGear Change Management

On Premise

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.sunviewsoftware.com/products…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

ChangeGear Service Desk Overview Demo

YouTube
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Product Details

What is ChangeGear Service Desk?

ChangeGear Service Desk Features

  • Supported: Persona-based Dashboards
  • Supported: Single Platform with fully-integrated ITSM modules
  • Supported: Built-in ITIL Processes
  • Supported: Codeless Customizations
  • Supported: Flexible Licensing
  • Supported: SaaS or on-Premises
  • Supported: Easy to Implement with Seamless Upgrades

ChangeGear Service Desk Screenshots

Screenshot of Dashboard - DarkScreenshot of Workspace - Staff daily work spaceScreenshot of Service Catalog - End User ViewScreenshot of Incident grid sorted

ChangeGear Service Desk Competitors

ChangeGear Service Desk Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide

ChangeGear Service Desk Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)40%
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Comparisons

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Reviews and Ratings

(5)

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