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Chargent has become an essential tool across various departments involved in payment processing, offering a seamless experience and …
Overview
What is Chargent?
Chargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can…
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What is Chargent?
Chargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can also be configured to…
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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What is Chargent?
Chargent Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Chargent has become an essential tool across various departments involved in payment processing, offering a seamless experience and real-time visibility of customer balances. Users have praised Chargent for its efficiency and its ability to streamline the quote-to-flow process, allowing for effortless case creation and product charging. The automated recurring billing feature has been particularly valuable, reducing manual efforts and simplifying the handling of monthly payments.
One major advantage of Chargent is its native integration with Salesforce, which enables secure and streamlined payment processing. Users have found this integration to be seamless, empowering them to manage payments efficiently while optimizing the overall customer experience. Additionally, Chargent has eliminated the need for separate mobile banking applications by providing a simple solution for accepting credit and debit card payments for services.
Moreover, Chargent has proven to be particularly beneficial for non-profit organizations, effectively managing donations, memberships, sponsorships, and other fundraising transactions. It has provided a cost-effective solution for high-volume recurring payments during fundraising campaigns. Overall, Chargent has successfully addressed the problem of wasted time on billing processes and improved efficiency across departments involved in payment collection.
Users commonly recommend contacting the support team before setting up Chargent. They suggest considering Chargent for its feature functions and number of gateway options. Additionally, users recommend fully testing out Chargent in a sandbox environment and following all setup instructions. These recommendations indicate that users find Chargent to be a reliable and flexible payment management solution that provides what it promises. Users also suggest including Chargent in a product shortlist for payment processing in Salesforce or switching to Chargent for seamless payment processing on the Salesforce platform. Furthermore, users appreciate that Chargent eliminates the hassle of integrating with payment gateways while still meeting their payment processing needs. Overall, users find Chargent to be a versatile and robust payment solution that works across multiple platforms.
Attribute Ratings
Reviews
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November 14, 2019
Chargent solved every payment issue we had
Chargent is used as our go-to for all payments. We schedule future payments based off of the build cycle. Chargent also processes our credit card payments from our website. All of this is within Salesforce and is able to be seen by all users from sales to operations to accounting. A+
- Scheduling future payments.
- Reducing credit card fees by getting the best information from the terminal.
- Reliability.
- Security.
- N/A
- Reduced fees by .25%
- Reduced bad debt by 400K
I selected Chargent because they were the only solution that could take care of terminal payments - online payments - do payment requests - schedule future payments based on order status. All the while storing this in our Salesforce instance securely.
Chargent is a payment processor that integrates with Salesforce. It is a low fee processor which allows customers to make payments and records of these payments come into Salesforce.
- Low-cost payment processor
- Stable, well supported Salesforce integration
- Allows you the flexibility to configure as you like
- Because it is a low fee, you need to do more configuration on your own to get it up and running.
- Chargent's Salesforce integration reduces manual entry or import of transactions. This allows staff to be more productive.
- Low processing fees make transactions more efficient.
Chargent has less built-in features, but a lower processing fee. We can build out additional functionality as needed.