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Chartbeat

Chartbeat

Overview

What is Chartbeat?

Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Chartbeat?

Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Web Analytics

Web Analytic features such as SEO tracking, user engagement tracking, pageview tracking, and behavior analysis.

7.6
Avg 8.1
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Product Details

What is Chartbeat?

Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and reporting help media organizations understand, measure, and build business value from the attention earned by their written and video content.


Chartbeat Screenshots

Screenshot of Big Board: For newsrooms, the leaderboard-style visualization shows the top stories on the biggest screen.Screenshot of Real-time dashboard: Displays how an audience is connecting with content in the moment – across platforms, channels, and devices.Screenshot of Historical Dashboard: To assess content performance, KPIs, and valuable trends over the long term.Screenshot of Heads Up Display: Shows which homepage articles are the top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page.Screenshot of Video Dashboard: Reveals how video content captures viewer attention.Screenshot of Conversion Dashboard: Tracks conversion metrics and insights.Screenshot of Multi-Site View: Keeps track of multiple domains in one place.

Chartbeat Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll

Frequently Asked Questions

Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.

Contentsquare, Adobe Analytics, and Parse.ly are common alternatives for Chartbeat.

Reviewers rate Reporting in real-time highest, with a score of 8.9.

The most common users of Chartbeat are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(112)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Real-time Reporting Feature: Users have praised the platform for its real-time reporting feature, enabling them to track trending stories and audience segments instantly. This feature allows users to stay up-to-date with content performance in real time, leading to quick and informed decision-making.

Social Traffic Tracking: Some users find the tracking of social traffic beneficial as it helps them identify important social referrals that drive traffic to their content. By monitoring social traffic sources, users can pinpoint effective strategies for engaging with their audience on various platforms.

Data Visualization Tools: The data visualization tools provided by the platform have been highlighted by users as helpful in understanding and interpreting performance metrics. These tools offer visual representations of complex data, making it easier for users to analyze trends and make strategic adjustments.

Limited Historical Data: Some users have expressed dissatisfaction with the historical tool's restricted functionality in breaking down results by specific referrers. They feel that more extensive data beyond 12 months, ideally up to 24 months, would be beneficial.

Confusion Over Metrics: Users have mentioned encountering confusion regarding performance metrics and finding the user path vague based on the types of reporting available. They desire clearer definitions for Chartbeat links and better understanding of custom variables.

Challenges with Mobile App: Several users have highlighted challenges and limitations in the mobile app interface compared to desktop capabilities. They wish for a more detailed mobile app, including granular data separation for email, apps, and IM.

Reviews

(1-25 of 51)

Chartbeat Review

Rating: 10 out of 10
September 30, 2024
LM
Vetted Review
Verified User
Chartbeat gives data in real time while Google has an analysis time. Furthermore, the tool is much easier and more intuitive to use.

O Chartbeat dá o dado em temporeal enquanto o Google tem um tempo de análise. Além disso, a ferramenta é de manuseio muito mais fácil e intuitiva.

Would definitely recommend Chartbeat - 100%

Rating: 10 out of 10
March 06, 2024
Verified User
Vetted Review
Verified User
Chartbeat
1 year of experience
Google Analytics has gradually become much more difficult to use, and much slower in its realtime reporting. It was the changes that came in with Google Analytics 4 that gave us the final push to work with Chartbeat - a product some of us were already familiar with from previous jobs. Things are just much harder to find in GA, and when time is always tight you can't afford to spend a long time looking for particular data - it should be quick and easy to locate.

Top of the charts, hard to beat!

Rating: 8 out of 10
December 09, 2021
KR
Vetted Review
Verified User
Chartbeat
1 year of experience
Omnilytics is more robust, detailed, and catered for an intermediate media user, while I think Chartbeat is a more user-friendly and beginner-oriented piece of technology. That being said, there is an impressive amount of lift for Chartbeat, and it's evident that simplicity is the key to using a software daily (which is absolutely the point in the content world).

Give me a (Chart) beat!

Rating: 10 out of 10
November 10, 2021
Verified User
Vetted Review
Verified User
Chartbeat
10 years of experience
Chartbeat is better than GA when it comes to ease of use and immediacy. The homepage layover that Chartbeat offers is unique from what I've seen and gives me an instant knowledge of what's working on my site and how to best arrange it.

Great option for social!

Rating: 8 out of 10
August 13, 2021
Verified User
Vetted Review
Verified User
Chartbeat
1 year of experience
I used Parse.ly before I used Chartbeat. We shifted away from Parse.ly because it's social standing wasn't as good, it was mostly for site readership and we needed a bigger concentration on social media that Parse.ly couldn't provide. It's not listed, but we now use Social Flow which has a much more comprehensive understanding of social media metrics that are much more specific.

For real-time data and great visualization, you can't get much better

Rating: 9 out of 10
July 16, 2021
Verified User
Vetted Review
Verified User
Chartbeat
5 years of experience
Chartbeat is certainly better at visualizing content and segmenting the data all on one screen. We can filter by section, author, channel and more without leaving the main dashboard page. Combining properties together in roll up groups is another key feature. We're able to visualize the top content across the entire portfolio of brands and find crossover opportunities between them.
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